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Heston Hyde Hotel

4.0 star property

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Photo gallery for Heston Hyde Hotel

Deluxe King Suite | In-room safe, desk, laptop workspace, iron/ironing board
Front of property – evening/night
Terrace/patio
Interior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
North Hyde Lane, Hounslow, England, TW5 0EP
  • Twickenham Stadium
    ‪11 min drive‬
  • Westfield London Shopping Centre
    ‪18 min drive‬
  • Wembley Stadium
    ‪19 min drive‬
  • London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Classic Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Classic Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Deluxe King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Suite

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Park Grand Heathrow

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1117)
The price is CHF 63
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Park Grand Heathrow

About this property

Heston Hyde Hotel

Art Deco hotel with 24-hour business centre and 24-hour front desk
A 24-hour business centre, a conference centre and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Heston Hyde Hotel offers 303 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Heston Hyde Hotel, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 4 mi (6.5 km) from Twickenham Stadium and 9.1 mi (14.6 km) from Westfield London Shopping Centre
Public spaces have free WiFi. A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 10760 square feet (1000 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Heston Hyde Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
24-hour room service is available.

Languages

Danish, English, French, Hindi, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 5 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (10,760 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool
  • Sauna
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10 for adults and from GBP 5 for children
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Heston Hyde Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 293 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 128 out of 1002 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Muhammad Haris

Travelled with partner
Disliked: Amenities, property conditions & facilities
Average
Stayed 1 night in Nov 2024

2/10 Terrible

Reanices

Stayed 1 night in Nov 2024

4/10 Poor

Manahil

Disliked: Cleanliness
Security staff is harassing people
Stayed 7 nights in Nov 2024

10/10 Excellent

Jobanpreet

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Hayley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again. Solo females beware!
I couldn’t stay. I had to leave and book elsewhere. This is no longer a hotel in my opinion, I feel sorry for the staff having to deal with that situation. It’s full of asylum seekers who have absolutely zero respect for the place. Being a single female on my own, I didn’t feel safe as there were large group's of men hanging around corridors- glaring at me like I was intruding! They were shouting outside my door and I could not settle, they were so loud and intimidating. There was no way I was going to hack it out and eventually plucked up the courage to leave the room and check out. I felt safe once I left the carpark. The place smelled so bad of smoke and weed. The room was passable as a 2* at best, I’ve stayed in cleaner 3* budget hotels. I stayed here years ago and it was pleasant so I didn’t think to read reviews for an update. Absolutely never again, it’s ruined what was a nice hotel. I have never felt so uncomfortable and on edge, it was awful. The receptionist was very apologetic, it’s obviously not their fault and are just doing their best to deal with that chaos.
Stayed 1 night in Nov 2024

10/10 Excellent

Leena

Stayed 1 night in Nov 2024

4/10 Poor

Teresa

Liked: Cleanliness
Wouldn't stay again
The hotel was full of asylum seekers so there were people hanging about in the corridors and outside the front of the hotel the reception was full of black bags of stuff for the residents the reception staff were very nice but the whole place felt uncomfortable and the room was cold and the noise from the road was very loud
Stayed 1 night in Nov 2024

2/10 Terrible

Charles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this last minute for trip to twickenham. Looked at the reviews. Probably should have looked deeper. The hotel is used to house asylum seekers as well as paying guests. Hence no facilities. No restaurant. Pool. Or gym. Not a real problem. But the added security staff in reception didnt put you at ease when you walk in past the loud music listening cannabis smoking men sitting around. We went to our room. It had been serviced apparently as we checked in just before the 3pm time. However. In the bed and on the pillows we found short black curly hairs. ! In the bathroom by the towel rail we found dried blood splattered stains on the wall and then more on the wall by the main door. The table was damaged. The carpetted floor was covered with 'bits' We initially dropped our stuff and dashed out to make the game so noticed all this when we returned in the evening. Too late to get another room. On our return after the day. We were hit by the strong smell of cannabis from the corridors to our room. We were just hapoy to leave first thing. Mentioned the isses to the staff and they advised to email the GM to which ive done, so we'll see if there's a reply. Honestly. Id give this one a wide berth. Infact id never go back again !!! I emailed the general manager. He did not reply to my email and after 4 days and chaser. He replied saying it was our opportunity to raise it before the evening so an alternative room could be found. No refund ! No gesture of good will P
Stayed 1 night in Nov 2024

2/10 Terrible

Dan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first drove into the car park I knew something wasn't right as there were strange men hanging around and smoking. Then when I checked in I saw about 8 peaople just around a table in the corner of the reception area which was strange. A day before I was notified by email that the facilities were closed for the swimming pool, restaurant, bar and sauna which I was very disapointed to find out without any reason and wasn't clear when I made the booking. Also it was too late to book another hotel at such short notice. Then I was at the lift and spoke to a man asking if he was staying here and he replied that he's been living there for a year and also another person was living there for 3 years. Then I knew what I was expecting that this hotel is for housing people and more like a hostel than a hotel. This is not a problem, but I would have like to have been notified or advised as if i brought my chilldren I don't think he would have been a safe please. The staff were very abrupt and not helpful at all. I wouldn't stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Big clean room. Free wifi & free parking. Perfect stay
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ian

Stayed 3 nights in Oct 2024

4/10 Poor

Tashane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
run down
Stayed 2 nights in Oct 2024

4/10 Poor

Claire

Business traveller
Disliked: Amenities, property conditions & facilities
This hotel is being used long term to house refugees. I hadn’t read the reviews to know this until I arrived. As a lone female business traveller, I wouldn’t have stayed here as it’s predominantly men as far as I could see in reception / out the front. It’s a nice enough hotel and my stay passed without incident - it was quiet overnight, I did feel a sense of discomfort and the lack of bar / restaurant / fitness was shoddy. Use this hotel to keep refugees safe, by all means, but don’t sell remaining rooms on this platform.
Stayed 1 night in Sep 2024

2/10 Terrible

M

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

HOWARD

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hotel was tired and run down... Also little bit dirty. Was not told that I'd be the only paying customer, the rest seemed to be refugees. No trouble from them, or much noise, but if I'd have brought the family rather than a lone business traveller I would have felt uneasy. Front desk were nice tho and waived damage deposit
Stayed 1 night in Sep 2024

2/10 Terrible

Kyle

Stayed 5 nights in Sep 2024

2/10 Terrible

Sayed

Stayed 2 nights in Aug 2024

10/10 Excellent

Aneek

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this time stay was utterly bad. called reception for pillows, no one came. as i entered the room my bed sheet was wet. i called asking for spoons and no one came
Stayed 1 night in Sep 2024

6/10 Okay

Mohamed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Is not the hotel it used to be, is hosting lots of refugees and too many refugee men standing in the corridors, outside and in the car park playing loud music and smoking at the front door of the hotel. My room’s window was broken couldn’t close it and had to report it. Terrible experience will not come back their ever again
Stayed 1 night in Sep 2024

2/10 Terrible

Ravleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place - do not stay
Stayed 1 night in Sep 2024

10/10 Excellent

Manni

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024