Hilton London Croydon

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton London Croydon

Lobby
Interior entrance
Breakfast, lunch, dinner served; British cuisine
Lobby
Deluxe Room, 1 King Bed (Hilton Private Wellness Area) | Spa

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
101 Waddon Way, Croydon, England, CR9 4HH
  • Croydon Airport Visitor Centre
    4 min walk
  • Croydon University Hospital
    7 min drive
  • Selhurst Park Stadium
    9 min drive
  • London (LHR-Heathrow)
    67 min drive

Room options

Junior Suite, 1 King Bed (Wellness)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Wellness Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Wellness Gift)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 44 sq m
  • Sleeps 5
  • 1 King Bed

Family Room, 1 King Bed (with Sofa)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Hilton Private Wellness Area)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton London Croydon

Hotel with a fitness centre, a quick walk to Croydon Airport Visitor Centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a conference centre and self parking.
Hilton London Croydon offers 168 accommodations with a safe and free newspapers. 42-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Croydon hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton London Croydon. During your stay, you're just a quick walk from Croydon Airport Visitor Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Enjoy British cuisine while dining at The Larder Restaurant
  • Buffet breakfast served weekdays for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 0.2 mi (0.3 km) from Croydon Airport Visitor Centre and 10.9 mi (17.6 km) from Houses of Parliament
Hilton London Croydon offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4705 square feet (437 square metres) and includes a conference centre. Hilton London Croydon also features multilingual staff, coffee/tea in common area, and dry cleaning/laundry services. Parking is available for a fee.

This Croydon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
The Larder Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Lounge Bar – This lobby lounge specialises in British cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lounge Bar
  • The Larder Restaurant

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (4,705 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 per person
  • Fee for in-room wireless Internet: GBP 12.99 per day (rates may vary)
  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Croydon Hilton
Hilton Croydon
Hilton Hotel Croydon
Hilton London Croydon Hotel
Hilton London Croydon
Hilton Croydon Hotel Croydon
Hilton London Croydon Hotel
Hilton London Croydon Croydon
Hilton London Croydon Hotel Croydon

Hilton London Croydon Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 223 reviews" "
Rating 8 - Good. 45 out of 223 reviews" "
Rating 6 - Okay. 21 out of 223 reviews" "
Rating 4 - Poor. 16 out of 223 reviews" "
Rating 2 - Terrible. 13 out of 223 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear whom this may concern I stayed at the hilton Hotel on the 13th August for one night on a special occasion with my partner as we like this hotel and have stayed before which was pleasant. Unfortunately we were very disappointed this time for various reasons. Only one channel worked on the TV and as we were trying to fix it, we had a complaint about noise. It made us feel very uncomfortable for the rest of the evening as we weren't actually making any.  In the morning I woke to make us coffee to find there was no milk, coffee or sugar. I called reception which then took 20 minutes for someone to bring. I wouldn't usually complain as I like this hotel but I found the stay very unsatisfying and feel that I have to email, we paid £120 so as you can understand I'm very disappointed. If there's anything that can be done il be very grateful Thankyou Jessica
Stayed 1 night in Aug 2024

8/10 Good

Janet

Disliked: Cleanliness
Nearby property overgrown and scruffy
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, lovely hotel. Safe where professional and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and good location. The only downside is £15.00 to park the car overnight. Daylight robbery!
Stayed 1 night in Aug 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall extremely happy!
Staff were extremely helpful. Dined in restaurant. Food excellent though did not expect the compulsory service charge. Breakfast had a large variety to reject from. All in all a great stay. Will definitely return.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Great stay, location really good for our trip to Crystal Palace park. Hotel very clean and bright and breakfast was excellent, plenty on offer.
Stayed 1 night in Jul 2024

6/10 Okay

Sharmaine

Travelled with family
Liked: Cleanliness
The hotel stay was nice and the food options were very good. However, the front desk staff were hit and miss depending on who was there. Most were polite and one was not. For a Hilton I expected a bit higher end experience and room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mrs

Stayed 3 nights in Jul 2024

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Irfan, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to our viait destinations
Stayed 4 nights in Jul 2024

10/10 Excellent

Fuad Amzad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was outstanding with .ultiple options well coordinated. Could have improved on the clothes storage options in the room but very nice overall
Stayed 3 nights in Jul 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and great staff
Great stay. The welcome when we arrived was first class. We arrived early after a long drive and in the middle of the IT outage. Despite this, we received a lovely welcome by reception staff, who managed to organise our room to be ready while we had an early lunch in the restaurant - served by another friendly, professional staff member. We had to be taken to our room by reception staff as the electronic keys weren’t working - but this was all managed with a smile, despite this being, I can imagine, to be an onerous task to do for all guests! The room was comfortable, clean and well-equipped and very quiet. Free parking was available. Breakfast had a great choice, with more friendly, professional staff providing a welcome, support and regular replenishment of items. Overall, a very enjoyable stay - we would certainly stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impromptu stay
Great hotel. Lovely decoration, clean rooms and really comfortable stay
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was one person on checkout and car parking machine not working otherwise I would have checked out automatically
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Keira

Stayed 1 night in Jul 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great size room, bed was huge. Spa access was amazing. Made the stay extra special.
Stayed 1 night in Jun 2024

2/10 Terrible

Siobhan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shambles
Didnt feel made to feel welcome at all, people pushed in front of us while we was waiting to be checked in. Additonal charge of £15 to park our car even though we paid £142 for a single night. No sanitary products for women when my wife needed some. Fire alarms going off at 1am in the morning. Close to £40 for a very below par breakfast.lifts not working oriperly, wife nearly got stuck in one. Didnt experience a premium experience.
Stayed 1 night in May 2024

8/10 Good

Chantelle

Stayed 1 night in May 2024

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities
I never stayed at this hotel before I would like a refund as I booked this place by compete accident give me back my money please
Stayed 1 night in May 2024

4/10 Poor

Mahomed Iqbal

Stayed 4 nights in May 2024