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Hilton London Kensington

4.0 star property

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Photo gallery for Hilton London Kensington

Front of property – evening/night
Lobby
Exterior
Presidential Suite | View from room
Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪17 min walk‬
  • Hyde Park
    ‪7 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | Premium bedding, down duvets, in-room safe, desk

Twin Hilton Guest Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Breakfast, lunch, dinner served; British cuisine

Hilton London Olympia

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.8 out of 5, Good, (1124)
The price is CHF 126
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Hilton London Olympia

About this property

Hilton London Kensington

Hotel with a fitness centre, a quick walk to Westfield London Shopping Centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Conference and Exhibition Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Westeleven Restaurant – This buffet restaurant specialises in British cuisine and only serves breakfast.
Avenue Bar & Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in and check-out are available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 per stay (rates may vary)
  • Secured self-parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1154 reviews
Rating 8 - Good. 382 out of 1154 reviews
Rating 6 - Okay. 198 out of 1154 reviews
Rating 4 - Poor. 118 out of 1154 reviews
Rating 2 - Terrible. 56 out of 1154 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Nicola

Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Stayed 6 nights in Sep 2024

8/10 Good

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. I cant stand dirty ateas and stains this was absolutely clean.
Stayed 2 nights in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

GLEN

Stayed 2 nights in Dec 2024

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Both concierge Anthony and Pratik were outstanding. They provided us with great advices and helped us with transportation. Overall we are very satisfied with our stay at Hilton Kensington. Very likely we will stay there again on a next trip
Stayed 3 nights in Dec 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location and underground parking available. However interior desperately needs refurbishment. Rooms small and cramped, especially the bathroom with a small shower with half screen that resulted in the the floor flooding.
Stayed 1 night in Dec 2024

4/10 Poor

Holly

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Beds are very uncomfortable Shower was dirty, needs a professional deep clean Hotel is tired and looking dated.
Stayed 1 night in Dec 2024

10/10 Excellent

asha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

saman

Disliked: Cleanliness
I feel the staff was lovely. However it’s very dated and ugly. Nice coffee though. It’s also in Holland park not Kensington so it’s confusing to name it Hilton Kensington!
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect in this hotel.
This hotel is a fantastic experience. First and the most important is the cleanness. Everything was so clean. The room was really very nice and with great view. Very close to the centre. The area is so nice. I think the best area in London. The bus transportation is outside of the hotel for the center and also other places of the city every 10 minutes and the distance is only 15-20 minutes. Also the underground station is opposite of the hotel. The staff very helpful and so kind. Anything you ask you had it immediately. The concierge team helps me in anything I was asking. They found me a fantastic pub very close to the hotel. Near the hotel also there are many shops and the biggest shopping centre in Europe. The cozy coffee bar of Hilton, every day and night has drinks and snacks if you want to stay inside with very reasonable prices. In the lobby are lot of magazines every day. Our staying in this hotel although is a very big hotel making us to feel like home. We thank them all,for this fantastic vacation. We will be back in this hotel soon. It's a reason to be back in London city.
Stayed 7 nights in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Si

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Underground and Westfield shopping centre.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant onsite. Staff was very helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely, well appointed hotel with polite, attentive and efficient staff. Walking distance from Shepherds Bush Green. Comfortable room with excellent amenities.
Stayed 2 nights in Dec 2024

8/10 Good

Gloria, Powder Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, and the hotel is conveniently located, with access to transportation, shopping, and restaurants. While the room was comfortable, it was not what I expected.
Stayed 7 nights in Nov 2024

6/10 Okay

Janice

Liked: Staff & service
No thank you
I would always expect The Hilton to be exceptional - unfortunately standards have dropped. Beds squeak ever time you move, bathroom needed renovation, paper cups for water are not eco friendly, dirty windows , towel rail hanging off, slow service, the list is endless we would not stay again in this hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Zubaida

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Lovely 2 night stay clean convenient and friendly hotel very large twin room
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a convenient spot. The staff was extremely nice and able to help us out with any questions or issues we had. Room was clean. Would stay here again
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Noisy bed
Staff were great. However - Didn’t sleep, room hot and bed was so noisy every time one of us moved creaking and squeaking. Bathroom could have been cleaner. I expect more from Hilton and the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Stayed 1 night in Nov 2024

4/10 Poor

Delroy

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great area but the property is run down and needs a revamp. The room smelt terrible like a bad toilet smell, and the shower was mouldy with a stain shower mat. One of the worse stays I’ve had when travelling to london. On the other hand it’s conveniently located but that’s about it. I almost thought I was walking into a mix of a poor holiday in and a 1990’s casino.
Stayed 1 night in Dec 2024