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Hilton London Kensington

4.0 star property

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Photo gallery for Hilton London Kensington

Front of property – evening/night
Lobby
Exterior
Presidential Suite | View from room
Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪16 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | Premium bedding, down duvets, in-room safe, desk

Twin Hilton Guest Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hilton London Olympia

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.8 out of 5, Good, (1004)
The price is CHF 134
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Hilton London Olympia

About this property

Hilton London Kensington

Hotel with a fitness centre, a quick walk to Westfield London Shopping Centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Conference and Exhibition Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Westeleven Restaurant – This buffet restaurant specialises in British cuisine and only serves breakfast.
Avenue Bar & Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in and check-out are available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 per stay (rates may vary)
  • Secured self-parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1005 reviews
Rating 8 - Good. 316 out of 1005 reviews
Rating 6 - Okay. 174 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Marcos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deteriorated hotel..
Stayed 1 night in Oct 2024

2/10 Terrible

Marcos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super old, and it’s in terrible condition.
Stayed 3 nights in Oct 2024

8/10 Good

Bob

Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Stayed 4 nights in Oct 2024

4/10 Poor

Deeqa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pricey and rooms were super small.
Stayed 1 night in Sep 2024

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, just a few minutes walk from the tube station. Check-in staff were very polite and friendly. They took note we were there to celebrate my partner's birthday, and left balloons, cake and a personal note in the room. Aircon didn't work, so had to leave the window open, which was quite noisy in the morning, but to be expected in London. Would recommend and stay again :)
Stayed 1 night in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ma. Jannalett A.

Stayed 2 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff. Extensive breakfast options. Comfy bed.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hilton quality service; Not Hilton level facility
The service at the hotel was fantastic - the kind people made the choice of this hotel acceptable. Great front desk staff; welcoming breakfast room crew. Proximity to Shepherd's Bush tube station good. The bed was t e r r i b l e! One could feel and hear the springs when moving even the tiniest muscle. The small rooms were quite beaten up - lots of water damage on the door trim of the bathroom. Carpets are old. The decor of the entire place was super tired. One positive was having a window that opened - great to have fresh air. We faced the back of the property. There was no noise from outside but some noise from slamming doors in the hallway and late night, fun loving guests (but it wasn't too bad). Breakfast was fine - lots of choices and something for everyone! I really liked having the salad greens. Many types of yogurt. Breads galore. Typical English breakfast items plus some world selections. Coffee was meh but drinkable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Eno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the hilton way, 5*. Smooth check in process, nice comfy room, the breakfast buffet had a decent spread. Stayed for 5 days and enjoyed every second
Stayed 5 nights in Aug 2024

10/10 Excellent

Emmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property- very friendly front desk staff, room very high quality and a bottle of wine waiting for guests!!
Stayed 2 nights in Oct 2024

6/10 Okay

Wuqiang, Sale

Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here because it was chosen by Trafalgar and easier not to change hotels for extension of stay. Would probably choose to stay closer to downtown l, but if you’re more savvy with buses/tube, both are convenient. Good shopping nearby. On-site restaurant good. Breakfast excellent. Staff very nice. Needs upgrades, but clean and good value.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, easy check in and amazing breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yang

Stayed 1 night in Oct 2024

8/10 Good

AKK

Liked: Cleanliness, staff & service, room comfort
Dated but decent, relative to price point.
Honest review! 1st impression was not not the best. Online photos were not entirely accurate :-) It is a dated hotel that is ripe for upgrading works. That said, the location is brilliant and condition relative to the price. Notting Hill gate, Kensington Palace Gardens, Hyde Park are a mere 15 min and 30 min walk respectively. Fantastic connectivity via Shepards Bush or Holland Park Stations. The huge Westfield Mall is a 8 minute walk away. We walked to Marble Arch within 40mins. The staff are also brilliant and ever helpful. Special mention must be made of front desk staff Ismail.
Stayed 4 nights in Oct 2024

6/10 Okay

Bonnie

Disliked: Property conditions & facilities
Ok
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kai

Liked: Cleanliness, staff & service
Overall, a decent hotel to stay. It's conveniently located by Central line underground, about 5 minutes walk to the nearest station. It's close to Westfield shopping mall, less than 10 minutes walk. The room is clean, staff is friendly. The hotel building itself is a bit dated. The "fitness center" is just a few elliptical running machines without any weight training equipment. Stay here if you want to avoid the busy crowd, and for the cleanliness. Would I stay here again, probably not 😶.
Stayed 3 nights in Oct 2024

4/10 Poor

SEAN

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

OSMOND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local bus transportation stop at the hotel. .
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristi, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly property
Stayed 5 nights in Sep 2024