Hilton London Kensington

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton London Kensington

Front of property – evening/night
Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk
Lobby
Exterior
Presidential Suite | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    7 min walk
  • Avenue Bar & Lounge
    1 min walk
  • Shepherd's Bush Station
    4 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

Family Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Presidential Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Hilton Guest Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hilton London Kensington

Hotel with a fitness centre, a quick walk to Westfield London Shopping Centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Conference and Exhibition Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Westeleven Restaurant – This buffet restaurant specialises in British cuisine and only serves breakfast.
Avenue Bar & Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in and check-out are available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 per stay (rates may vary)
  • Secured self-parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1004 reviews" "
Rating 8 - Good. 322 out of 1004 reviews" "
Rating 6 - Okay. 169 out of 1004 reviews" "
Rating 4 - Poor. 106 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rob

Disliked: Cleanliness
Dirty rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely welcome from Kelly on reception. Convenient for our event at the Royal Albert Hall.
Stayed 1 night in Oct 2024

8/10 Good

Morteza

Stayed 3 nights in Sep 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness
Hotel badly in need of renovation. Room small, bed comfy .
Stayed 4 nights in Sep 2024

8/10 Good

Charles

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were disappointed with the general decoration of the room. The room had obviously been extensively used but the woodwork in particular was tired and needed redecorating. The quality of the tiling in the bathroom was poor in some positions where we believe new tiling had been put over old tiling. The marble top to the boxing below the basin did not fit and should have been replaced to cover the new tiling edge and corner beading. Having been involved in building work all my life, I was not impressed with the standard, especially from such a high class hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great English Breakfast Fast service Great food options
Stayed 3 nights in Sep 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the gift shop. I enjoyed the breakfast and enjoyed the fridge in the room. Not many hotels have a fridge.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mieko

Stayed 3 nights in Sep 2024

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast and food was good, and bed comfy. Room was small and hotel needs some updating.
Stayed 3 nights in Sep 2024

2/10 Terrible

Francisca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever. My room had a bad AC and I managed to sleep the first night because I was exhausted from a long trip. Complained the next morning and they promised to work on it, which they did, because my suitcase was covered in dust and soot (obviously from the repairs and no attempt to clean after). AC became worse at night and at 1 am, I called the Guests Service. They offerred a fan, with the promise that I would be upgraded the next morning. Barely slept that night and by morning, I had taken ill. Took several calls, before I was moved to a smaller room at about 12 noon, which I immediately rejected. Finally moved to a similar room at past 2pm, after several calls and a demand to speak with the GM. AC in the new room was okay, but I was already ill from the previous day and kept sneezing in the new room. Searching for a paper next morning, I peaked under the bed and saw a mountain of dust and dirt!! Obviously the reason for the sneezing. Quickly opened the window, took a shower and left the room with a note to the room attendant to clean under the bed (I have a picture of both note and the dusty area). Slept better for the first time after 4 days in the hotel. On checking out, called Concierge, Guest and room service consistently with no response and gave up after several calls. Moved 2 large and a hand luggage myself from the 5th floor, up to the waiting car, and not a single staff was concerned and all seemed unbothered. A total nightmare.
Stayed 5 nights in Sep 2024

6/10 Okay

Nichole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property smells of mildew and needs updating. The location was convenient and the concierge was very helpful and knowledgeable. The hotel was clean. It’s just dated and smelled.
Stayed 3 nights in Sep 2024

6/10 Okay

Hannah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An average stay. Convenient for shopping and travelling into central London. Rooms need updating. Breakfast was great and staff are friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Walking distance to Notting hill. Shower was unreliable not hot and changeable temperature bit annoying.
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Stayed 1 night in Sep 2024

10/10 Excellent

Emlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

MOSTEFA

Stayed 1 night in Sep 2024

10/10 Excellent

Faik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a nice part of London. The hotel was cleanand staff were brilliant but the hotel had seen better days. It needs some TLC, a bit of a facelift… very 1990s.
Stayed 2 nights in Sep 2024

6/10 Okay

Mrs Elisabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality building and room, quiet and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Everard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Everard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff
Stayed 6 nights in Aug 2024

8/10 Good

Dawn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well located but shabby hotel
Very large hotel, well located for Notting Hill and Olympia. The decor is dated and everything in the bedroom looked as though it was ready to be replaced. Shabby bathroom, not cleaned well on the inside of the cubicle. Staff were great on reception.
Stayed 2 nights in Sep 2024

10/10 Excellent

MISS

Stayed 1 night in Aug 2024

10/10 Excellent

Caroline, Cupertino

Stayed 2 nights in Aug 2024