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Hilton London Metropole

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Daily buffet breakfast (GBP 24.50 per person)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Snack bar
Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar

Explore the area

Map
225 Edgware Road, London, England, W2 1JU
  • Hyde Park
    ‪12 min walk‬
  • Marble Arch
    ‪13 min walk‬
  • Madame Tussauds Wax Museum
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed (Refurbished)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Refurbished)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Octagon)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Octagon)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite (Penthouse Suite)

Luxury Suite (Penthouse Suite) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Luxury Suite (Penthouse Suite)

  • 146 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Double Room, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed, Business Lounge Access

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 8
  • 4 Queen Beds

View all photos for Family Room, 1 King Bed, Connecting Rooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 King Bed, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Quadruple Room

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Superior Quadruple Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Quadruple Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Winter Wonderland)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View (Winter Wonderland)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton London Metropole

Hotel with 2 restaurants, near Hyde Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Hilton London Metropole's great location gets high marks from our customers. During your stay, you're just a quick walk from Paddington Central. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 44110 square feet (4098 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Bow Bar – On-site cocktail bar.
Tyburn Kitchen – On-site brasserie. Open daily.
Tyburn Kitchen Bar – On-site bar. Open daily.
Tyburn Market – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (44,110 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.50 for adults and from GBP 12.00 for children
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 956 reviews" "
Rating 8 - Good. 309 out of 956 reviews" "
Rating 6 - Okay. 133 out of 956 reviews" "
Rating 4 - Poor. 68 out of 956 reviews" "
Rating 2 - Terrible. 45 out of 956 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and polite staff who made you feel welcome
Stayed 1 night in Nov 2024

4/10 Poor

Manoj

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was not as per the standard of novtel, the rooms view outside not great. Beds were squeaky
Stayed 1 night in Nov 2024

10/10 Excellent

GIANCARLO

Stayed 2 nights in Oct 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ritesh

Stayed 5 nights in Oct 2024

6/10 Okay

Nona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only a block away from the Underground station, so that's very convenient. There was a bar and restaurant on the main floor, so that was convenient too. Weirdly, from an American point of view, you could bring a glass of wine to your room, but not a cocktail. I had two excellent, small Manhattans in the bar, but had wanted to drink them in the quiet of my room. I don't understand their rule. The road was noisy and so was the television from the next room. I overcame that with white noise from my phone, plus a speaker. Breakfast was expensive, since as a woman, I can't eat that much. The room was very clean, as well as the bathroom. All the staff were friendly and helpful. Room service came in a bag, rather than a tray, which felt like take-out, rather than upscale hotel service. For the price, I've enjoyed quieter and more classy hotels, but we did have everything we needed there.
Stayed 2 nights in Oct 2024

6/10 Okay

Conrad

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has different blocks, but our room and block were tired, not particularly inviting, broken tiles in the bathroom, dirty curtain draws...
Stayed 2 nights in Oct 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short breaks
Booked executive room which allowed access to the exec lounge which was a bonus.
Stayed 4 nights in Sep 2024

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tyburn Restaurant was stellar. Best meal we ate in entire trip of 26 days. Chef and staff should be commended for innovative take on cuisine.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Stayed 4 nights in Sep 2024

8/10 Good

Vishnu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it.
Stayed 6 nights in Oct 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transport sistem to airport and city
Stayed 4 nights in Oct 2024

10/10 Excellent

Saleem

Stayed 1 night in Sep 2024

8/10 Good

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked close access to the Underground and to Paddington Rail Station. If you like Mediteranian cuisine there's plenty of very good options nearby.
Stayed 9 nights in Oct 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Siobhan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy bed, great location.
Discovered we had rooms on different floors at check in & were told they could not be changed. After a brief discussion with management, the rooms were indeed changed to being very close by. Offered a free breakfast & lounge access too, so we were very happy. Cocktails/drinks in the bar were extortionate and absolutely tiny! Go elsewhere for a nightcap.
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Liked: Cleanliness, amenities, property conditions & facilities
I ate at restaurant the first night and vomited all night. I told management and they have not done anything to respond
Stayed 5 nights in Oct 2024

10/10 Excellent

Raymond

Stayed 4 nights in Sep 2024

2/10 Terrible

harry

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service. Despite twlling the room service personnel upon leaving to clean room 993 they dont do anything. Came back in evening with 2 babies and room was not clean. What waa the charges for then? You book premium for the services but get nothing in return. Would have been better in a premier inn with better service External doors are closed on side entrance so have to go all the way around Reception was over occupied

6/10 Okay

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was opposite lift which dinged every time someone got out on the floor. Broken sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect between the Colosseum and Termini train station. It was safe to walk around at night and the best gelato was across the street in the park.
Stayed 6 nights in Sep 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disappointing Stay.
Nice location, and good sized room. All a bit fawlty towers from arrival to leaving. We were on 20th floor, lifts broke and it was choas trying to get to and from room. One morning no hot water, had to have a cold shower, on morning two water was dangerously hot and wouldnt cool down. I raised this with reception and to be honest they werent too bothered. For the price of this hotel and with it being a Hilton, i really expected more. Wouldn't stay again.
Stayed 3 nights in Oct 2024

4/10 Poor

KAROL

Travelled with family
Disliked: Staff & service, property conditions & facilities
Old hotel and very crowded. I book a deluxe room and it was just like any doble room un a budget hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Peng

Stayed 1 night in Oct 2024

8/10 Good

Samsurejal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost near to anything, undergrd, buses, restaurants and Oxford St
Stayed 5 nights in Sep 2024