6 juin 2024 par Bill Fisher
Hi Marcel Hans,Thank you so much for your review. I'm delighted you had a great stay and hope we'll see you at the Hilton London Metropole again very soon.Kind regards,Bill FisherGeneral Manager
30 oct. 2023 par Josef Mikulka
Hi Heikki,Thank you for your review. I'm sorry to hear you felt some confusion at breakfast and in reception and we will address this with the relevant teams. I hope we'll have a chance to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager
7 août 2023 par Josef Mikulka
Hi Emmi Annika,Thank you for taking the time to rate your stay. All feedback is valuable to us and we use it as an opportunity to monitor our standards.I hope we'll have the pleasure of welcoming you back to the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager
1 août 2023 par Josef Mikulka
Hi Pirita,Thank you for taking the time to rate your stay. All feedback is considered a way of monitoring our standards and we hope you'll give us an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager
22 mai 2023 par Josef Mikulka
Hi Heidi Katariina,Thank you so much for your review. I'm delighted you had such a lovely stay with us and I hope we'll have the pleasure of welcoming you back to the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager
20 avr. 2023 par Josef Mikulka
Hi Mika,Thank you for taking the time to leave a review. I was so concerned to read of your experience and I've asked our Health and Safety team to look into your comments. I can only apologise that you left feeling so let down and I hope you'll give us a chance to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager
20 avr. 2023 par Josef Mikulka
Hi Jussi,Thank you for taking the time to rate your stay 5 out of 5. I'm delighted you had such a brilliant stay with us and hope we'll see you again in the near future.Kind regards,Josef MikulkaHotel Manager