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Holiday Inn Express And Suites St.Thomas, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express And Suites St.Thomas, an IHG Hotel

Exterior
Point of interest
Point of interest
Exterior
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
275 Highview Drive, Saint Thomas, ON, N5R 5Y5
  • Canada Southern Railway Station
    3 min drive
  • St. Thomas-Elgin Public Art Centre
    4 min drive
  • Jumbo The Elephant Monument
    5 min drive
  • London, ON (YXU-London Intl.)
    31 min drive

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Queenbed,Extra Floor Space,SofaBed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room (2 Queenbed,Extra Floor Space,SofaBed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Inn St Thomas

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (976)
The price is CHF 84
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Comfort Inn St Thomas

About this property

Holiday Inn Express And Suites St.Thomas, an IHG Hotel

Hotel in Saint Thomas with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Buffet breakfast is free. Additionally, a computer station, a TV in a common area and a banquet hall are on-site.
Holiday Inn Express And Suites St.Thomas, an IHG Hotel offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Saint Thomas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express And Suites St.Thomas, an IHG Hotel. During your stay, you'll be within walking distance of Elgin County Railway Museum. Enjoy features like free breakfast, plus an indoor pool and laundry facilities.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities and a lift
  • Just a 3-minute drive from Elgin County Railway Museum and a few minutes from Canada Southern Railway Station
Free breakfast is served daily. The business-friendly Holiday Inn Express And Suites St.Thomas, an IHG Hotel also features an indoor pool, laundry facilities, and a communal living room. A complete renovation of Holiday Inn Express And Suites St.Thomas, an IHG Hotel was completed in December 2023.

This Saint Thomas hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (94 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites St.Thomas an IHG Hotel
Holiday Inn Express And Suites St.Thomas, an IHG Hotel Hotel

Holiday Inn Express And Suites St.Thomas, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 146 out of 183 reviews" "
Rating 8 - Good. 28 out of 183 reviews" "
Rating 6 - Okay. 4 out of 183 reviews" "
Rating 4 - Poor. 2 out of 183 reviews" "
Rating 2 - Terrible. 3 out of 183 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, super clean and super friendly staff. Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new. The only take away we had was the tub was slippery. Because it was new. Other than that 5 star all the way.
Stayed 1 night in Sep 2024

8/10 Good

Isidro Penner

I was here before the service is good
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a recent stay at this hotel. It was a great experience overall. The check-in process was efficient and the service was so friendly. The room was nice and clean. The stay included breakfast. There was a good selection of breakfast items and more than we expected. I can't say enough about how attentive and helpful the staff are at this hotel. Our safe wasn't working and the manager came up to check it out right away. I also needed some hot water for some instant noodles that we brought and the girl at reception was so nice. The kids enjoyed the pool. It was a nice way to end the day. The only things I would mention is the bathrooms need a better ventilation system. We noticed a spot of mold on the ceiling which I advised of at check out. Also the tv channels are very limited. If I didn’t have an Android phone, we wouldn't be able to watch Netflix on the tv.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and high quality hotel. Spacious room and comfortable beds. Quality HVAC. if you have a vehicle and planning to visit London I would definitely recommend this one.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jaimie

Stayed 1 night in Sep 2024

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a/c units don’t work right. They can’t keep the temperature you set it at
Stayed 5 nights in Aug 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer, clean hotel, the suit was very nice. Comfortable bed, nice sized TV's, well stocked kitchen, fast elevator, convenient ice and the mall being right there was great, breakfastwas also pretty good. However, the water pressure was very low and went up and down ( hardly worth showering), and the bathroom fixtures were already fallling off the wall. Very nice hotel, would stay again, minor issues.
Stayed 1 night in Sep 2024

4/10 Poor

Dave

Liked: Cleanliness
Disliked: Property conditions & facilities
The lock on my door malfunctioned and it took 1.5 hours to let me in my room. Thid happened at 10pm so it was major inconvenience. If your key ever stops working and flashes green, red, this means the lock needs a new battery, and will take 1 hour....
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ayaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with lots of nearby eating options; daily hot breakfast and swimming pool; close to London and Port Stanley
Stayed 4 nights in Aug 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here. The rooms we have stayed in have been clean and the hotel is kept immaculate. Characteristics, not always lived up to by other hotels these days. Will definitely returns.
Stayed 1 night in Aug 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marlyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We enjoyed our trip and will be back when another family function occurs.
Stayed 2 nights in Aug 2024

10/10 Excellent

NATALIE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, would go back
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Dudley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean premises. Amazing staff, great breakfast and amenities.
Stayed 7 nights in Aug 2024

8/10 Good

Siera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, people are nice and respectful
Stayed 1 night in Aug 2024

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were five of us staying here and it was awesome! Clean, welcoming, comfy beds, good breakfast, great location and friendly, helpful staff at welcoming desk. We will return ! Thanks for making our getaway extra special by providing a great nights sleep in a wonderful location!
Stayed 1 night in Aug 2024