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Holiday Inn Hotel & Suites London, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites London, an IHG Hotel

Exterior
Point of interest
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Reception
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Pet-friendly

Explore the area

Map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    15 min walk
  • Parkwood Hospital
    3 min drive
  • Victoria Hospital
    4 min drive
  • London, ON (YXU-London Intl.)
    17 min drive

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed (Minifridge)

  • 35 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge) | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Minifridge)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed, Microwave

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room (Specialty)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Comfort Suites London

Breakfast included
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (118)
The price is CHF 112
for 1 room
includes taxes & fees
11 Jan - 12 Jan
Comfort Suites London

About this property

Holiday Inn Hotel & Suites London, an IHG Hotel

London hotel in Westminster with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Holiday Inn Hotel & Suites London, an IHG Hotel offers 143 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites London, an IHG Hotel. During your stay, you're just a quick walk from Westminster Ponds. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Budweiser Gardens and 12 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites London, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1215 square feet (113 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites London, an IHG Hotel. Free self parking is available.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Hotel & Suites London, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 24 June 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 10 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London, An Ihg
Holiday Inn Hotel Suites London
Holiday Inn Hotel & Suites London, an IHG Hotel Hotel
Holiday Inn Hotel & Suites London, an IHG Hotel London
Holiday Inn Hotel & Suites London, an IHG Hotel Hotel London

Holiday Inn Hotel & Suites London, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 401 out of 1002 reviews" "
Rating 8 - Good. 342 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay pets were very welcomed and got gifts absolutely recommend this hotel
Stayed 1 night in Sep 2024

4/10 Poor

Eloise

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I understand they were renovating BUT they made it the excuse for everything. Also the sheets were wrinkly and the pillows smelled "used". The bottles in the showers and thr handsoap all had blocks at the tips causing product to shoot out all over. Just not great.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well maintained the staff was kind and welcoming
Stayed 2 nights in Sep 2024

2/10 Terrible

Imad

Travelled with family
Disliked: Staff & service, property conditions & facilities
Close to restaurants.
Stayed 1 night in Sep 2024

2/10 Terrible

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Jiaming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean and well decorated. Bed was very comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Emad

Stayed 1 night in Aug 2024

6/10 Okay

Pavak

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

6/10 Okay

Kendra

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff were great. They also have a cute dog treat bag. The property is undergoing renovations. The room we were in was clean, but dated. The pool area was gross. I went first thing in the morning and could not go in. It was dirty (hair, scum). The roof was leaking with mold around it. I took a picture to show my partner, and a staff member followed me. After somewhat aggressively asked me why I was taking a picture they explained that the pool would soon be closed for renovation, and this should have been communicated to me (it wasn't). We had breakfast from the restaurant. The quality was on par with the price, which was reasonable.
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms are beautiful. Comfy beds. Good restaurant on site and lots of other options within walking distance. Very friendly staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Winnie

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were excellent and a lot of good dining options nearby.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property condition is apparently not the same before
Stayed 2 nights in Aug 2024

2/10 Terrible

ADEDAMOLA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very old and unkept. It is a total waste of money. No hot water at all at the bathroom. I and my children used very cold water to bath.
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Nice and quiet stay.
Stayed 1 night in Aug 2024

10/10 Excellent

soni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Liked: Staff & service
Stayed 1 night in Aug 2024