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Hotel Indigo London Hyde Park Paddington, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo London Hyde Park Paddington, an IHG Hotel

Exterior
Property amenity
Exterior
Exterior
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
16 London Street, Paddington, London, England, W2 1HL
  • Hyde Park
    6 min walk
  • Kensington Gardens
    6 min walk
  • Paddington Central
    8 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

View all photos for Premium Room, 1 Queen Bed, Patio

View from room

Premium Room, 1 Queen Bed, Patio

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Room amenity

Standard Room, 2 Single Beds, Garden View

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Garden View

Room amenity

Premium Room, 1 King Bed, Garden View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Double Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hilton London Paddington

Restaurant
Air conditioning
Gym
Breakfast available
4.1 out of 5, Very good, (1004)
The price is CHF 191
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Hilton London Paddington

About this property

Hotel Indigo London Hyde Park Paddington, an IHG Hotel

Hotel with a 24-hour fitness centre, a short walk to Hyde Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Hotel Indigo London Hyde Park Paddington, an IHG Hotel offers 64 accommodations with tablet computers and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and smart speakers. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Hotel Indigo London Hyde Park Paddington, an IHG Hotel's great location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Italian cuisine and garden views while dining at Bella Italia Paddington
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo London Hyde Park Paddington, an IHG Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bella Italia Paddington – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Smart speaker
  • Tablet computer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 59
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)
  • Early check-in fee: GBP 59 (subject to availability)
  • Late check-out fee: GBP 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Indigo London-Paddington
Indigo London-Paddington
London-Paddington Hotel Indigo
Hotel Indigo London-Paddington England
Hotel Indigo London Paddington
Hotel Indigo London Hyde Park Paddington
Hotel Indigo London Paddington Hyde Park
Hotel Indigo London Hyde Park Paddington an IHG Hotel
Hotel Indigo London Hyde Park Paddington, an IHG Hotel Hotel
Hotel Indigo London Hyde Park Paddington, an IHG Hotel London

Hotel Indigo London Hyde Park Paddington, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 1001 reviews" "
Rating 8 - Good. 330 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JACQUELINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Great location with easy access to underground, shops and restaurants. Most importantly excellent service from the staff who went over and above to make sure we enjoyed our stay. Thank you
Stayed 2 nights in Sep 2024

6/10 Okay

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel close to Paddington station.
This is a convenient hotel to Paddington Station. Typical mid-tier hotel, with a very small lobby. Coffee shop/restaurant attached. No working or lounging space. It seems pretty pricey, I guess based on the location. I've stayed twice for the convenience and, meh, it's a hotel. Not much light in the rooms. Beds are comfortable and the AC works well, as that is sometimes in doubt in the UK.
Stayed 1 night in Sep 2024

10/10 Excellent

Mahire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay . Very good location. Lovely staff.
Stayed 3 nights in May 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located near the Paddington Station.
Stayed 6 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with attached restaurant. Would stay there again
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly, easy to get around,room a bit small,for the price
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel very close (a three minute walk) to Paddington station and Heathrow express. Surprisingly spacious room, very well appointed with modern furnishings, fittings and decor., Very clean and tidy, Painless check in and out with friendly staff. all in all, highly recommended. I will stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Tin Chee

Disliked: Property conditions & facilities
The room originally reserved was not available I believe due to overbooking changed to another property unwillingly the door card failed to work twice and I properly will not come again
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent location
Great location just around the corner from Paddington station. The twin room I shared with my daughter was on the first floor with a view to the front of the building. It was a lovely clean room with plenty of space. The beds extremely comfortable. The hotel was clean and staff were warm/ welcoming and very professional. Would definitely stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything But The Bed
The hotel is in a great location, it is spic and span clean, the attached restaurant is AMAZINGLY TASTY!!! The staff was pleasant. That said, I would not go back, nor can I recommend it. Upon check in we were informed that we (two people, one of whom is 6'4" or 1.93 meters tall) had requested a twin bed, but they were going to give us a king bed. Now, I have an email confirming my selection of a king bed. I was charged for a king bed. What we got was a bed that measured (yes we double checked) 135cm x 190cm (roughly 4.5' x 6'). THAT is a European DOUBLE bed, NOT a king sized bed. When we commented on it we were told, correctly, that European bed sizes are smaller than USA's. Yes, we said, we know, but this bed did not meet the measurements of a European king- we checked those specifications before we booked the room. Our staff member, a lovely woman named Maty, told us with a straight face that this was THEIR definition of a king size. They had another king, an elite king, and that one was bigger. Look, the primary reason for a hotel is a safe, clean place to sleep. My boyfriend couldn't sleep. He was longer than the bed. If we need to pay for and book a bigger bed- no problem, but we need to know what we are getting. Don't tell me that I am getting a king, then slip me a double. And WHY would you say I requested a twin???
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Amenities
Standard room might be in the basement. They moved me after one night so it was nice of them. Expedia is to blame as they don’t clearly state that.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a bit tired and brighter lights needed in bathroom
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, staff & service
While the location was great, the hotel rooms need some investment. We had loose floor boards, loose bathroom tile, and the AC didn’t work. We had also requested the room be set up as a king bed but when we checked in, it was two twins. The staff was very nice though.
Stayed 1 night in Jul 2024

2/10 Terrible

Rob

Travelled with family, Business traveller
Disliked: Staff & service
To say we were dissapointed, is an understatement! We arrived at the hotel at 8:30PM only to be told, we didn't have a room. It later transpired that there was a room but it wouldn't be available until 10pm. We went for dinner, returning to the hotel at 10:30pm only to be told that that there was in fact no room for us. We were then transferred to a neighbouring hotel to a room that was tiny and really wasn't suitable for two people sharing. I would like to know how to make a complaint.
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Stayed 1 night in Jun 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Indigo Paddington
The Hotel Indigo at Paddington is a true first-class gem of a hotel, while still having a reasonable rate. It is consistently great on every level.
Stayed 3 nights in Jul 2024

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Decent little hotel very close to Paddington tube station so location is excellent Few small problems. The cap on the shower drain was loose, which made an uncomfortable to step on the drain. For two days, I only had scalding hot water in my shower, which was a challenge to negotiate They had me shower in a different room. Besides that front desk, staff were very knowledgable and kind, and I believe the hotel is overpriced
Stayed 4 nights in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean convenant
Stayed 4 nights in Jun 2024

8/10 Good

Ian

Travelled with partner
Liked: Staff & service, property conditions & facilities
It is conveniently located and a good place to stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Francis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like it
Stayed 3 nights in Jun 2024

4/10 Poor

McAllister

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
paid more for a garden view room with twin beds - picture looked roomy (for Paddington area) - got a 4th floor room with small windows overlooking the street and barely enough room to walk around the bed - worn out mattress with a big wallow in the middle - lumpy pillows - and I was told that I got upgraded - for $500? - I feel scammed - won’t be staying here again
Stayed 1 night in Jun 2024