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Hotel Indigo London - Kensington by IHG

4.0 star property

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Photo gallery for Hotel Indigo London - Kensington by IHG

Exterior
Pool
Exterior
Premium Room, 2 Queen Beds | Free minibar, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Cromwell Road
    ‪4 min walk‬
  • Imperial College London
    ‪15 min walk‬
  • Natural History Museum
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed (with Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (with Extra Bed)

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

The Resident Kensington

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.7 out of 5, Exceptional, (1002)
The price is CHF 230
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Resident Kensington

About this property

Hotel Indigo London - Kensington by IHG

Eco-certified London hotel in London City Centre with a 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and concierge services.
Hotel Indigo London - Kensington by IHG offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the great public transport around Hotel Indigo London - Kensington by IHG. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Kensington Quarter
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Natural History Museum and a few minutes from Kensington High Street
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Hotel Indigo London - Kensington by IHG also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 11 AM.
Kensington Quarter – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Croatian, English, Estonian, Farsi, Filipino, Finnish, French, Greek, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Urdu, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington by IHG Hotel
Hotel Indigo London - Kensington by IHG London
Hotel Indigo London - Kensington by IHG Hotel London

Hotel Indigo London - Kensington by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sofia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, updated and clean. Staff friendly and responsive. Great breakfast offerings. Safe, quiet street
Stayed 7 nights in Nov 2024

10/10 Excellent

Sabine, SEATTLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. One of the best hotels in that area (and I stayed in a few). The staff was extremely friendly and accommodating. I did not know I had breakfast included and that was a nice surprise. Good breakfast for the price of the stay. The room was as expected for this kind of hotel, nothing special but nothing to complain about. Felt comfortable and had everything I needed. The location is in a good neighborhood with very convenient tube station. I truly think they are really trying to be excellent. Will for sure look at this hotel again for my next London trip.
Stayed 8 nights in Sep 2024

8/10 Good

Christine, Hanilton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay often here but property showing its age. No hot water in mornings.Complained but was told it had been used up! Convenient for underground, pubs, shopping at Kensingtom High street.
Stayed 4 nights in Oct 2024

10/10 Excellent

Moye

Stayed 1 night in Oct 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Comfortable and Clean
Stayed 2 nights in Oct 2024

8/10 Good

Brice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Arnold

Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Somewhat unloved room but the location is good
We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.
Stayed 1 night in Sep 2024

6/10 Okay

Beulah

Travelled with family
Convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place, but avoid the basement
The room, the breakfast and the service were all fantastic. But initially we were offered a basement room, which had no view, no air circulation, and had a cleaning fluid smell which made it difficult to breathe. We asked for a change and luckily another room higher up was available. The basement rooms were not cheaper than the rest.
Stayed 3 nights in Aug 2024

8/10 Good

Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to comercial areas and subway
Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Philippa

Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Very good rooms with nice bathrooms. Breakfast was not the best, but Paul is a block away
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our family of four stayed for one night and we had a great stay. The only down side was the shower. There was no door and it was difficult to keep the water from going out into the bathroom. Otherwise, wonderful stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Stay
Wonderful hotel. Helpful and respectful staff. Great room and comfortable bed. Food in hotel good as well
Stayed 3 nights in Jul 2024

8/10 Good

Renee

Stayed 4 nights in Jun 2024

2/10 Terrible

Francisco, San Salvador

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
All the large rooms that can have an extra bed are in the basement, there were no windows in our room, and it is not advertised in the ad that these rooms are in the basement. Also, we were robbed of my wife´s bag while having breakfast in the hotel dinning room. Seems like an inside job. The Hostess sat the thief next to us, he took the bag without us noticing except for another guest who called it, but nobody from the staff moved a finger. I must say that the manager was very helpful and supportive after the fact, calling the police and helping us cancel credit cards and phone. I do not recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Jaideep

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024