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Hotel Lily

2.0 star property

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Photo gallery for Hotel Lily

Reception
Front of property
Quadruple Room | 1 bedroom, desk, blackout curtains, free WiFi
Check-in/check-out kiosk
Front of property

Reviews

4.4 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
23-33 Lillie Road, London, England, SW6 1UG
  • Stamford Bridge Stadium
    ‪17 min walk‬
  • Natural History Museum
    ‪4 min drive‬
  • Hyde Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, desk, blackout curtains, free WiFi

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, desk, blackout curtains, free WiFi

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, desk, blackout curtains, free WiFi

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, desk, blackout curtains, free WiFi

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Hotel 261

  • Free WiFi
  • Parking available
  • Laundry
  • Housekeeping
3.3 out of 5, (388)
The price is CHF 87
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Hotel 261

About this property

Hotel Lily

Hotel with a 24-hour front desk, near Stamford Bridge Stadium
This smoke-free hotel features self parking, a 24-hour front desk and a TV in a common area. WiFi in public areas is free. Other amenities include a front desk safe.
Hotel Lily offers 111 accommodations with blackout curtains. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lily. During your stay, you'll be within walking distance of Stamford Bridge Stadium. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests speak favourably about the location and the proximity to public transport
  • Just a 3-minute drive from Olympia Conference and Exhibition Centre and a few minutes from Stamford Bridge Stadium
Hotel Lily offers its guests a front desk safe, a television in common area, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 50 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Hotel Lily Reviews

Reviews

4.4
Rating 10 - Excellent. 50 out of 602 reviews
Rating 8 - Good. 47 out of 602 reviews
Rating 6 - Okay. 113 out of 602 reviews
Rating 4 - Poor. 154 out of 602 reviews
Rating 2 - Terrible. 238 out of 602 reviews

4.2/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Valdineim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty apartment with peeling walls and hostile environment
Stayed 1 night in Dec 2024

4/10 Poor

Blaine

Stayed 2 nights in Dec 2024

4/10 Poor

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap.
You get what you pay for. Works for a cheap stay but in desperate need of a deep clean and refurbishment. Even with windows wide open in December the whole hotel felt like a sauna. Felt dirty all over and needs a deep clean. And a lot of basic repairs and decorating.
Stayed 2 nights in Dec 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Inexpensive, but hotel badly needs a makeover.
Hotel is well-located near to West Brompton station. Room rather cramped. Standards of cleanliness and maintenance dire. Bed fairly comfortable. Internet needed regular re-booting, but connection good. Would not return unless desperate for somewhere to stay.
Stayed 3 nights in Dec 2024

8/10 Good

david

Business traveller
Stayed 4 nights in Dec 2024

8/10 Good

diannenicor

Liked: Cleanliness, amenities
All good
Stayed 2 nights in Dec 2024

4/10 Poor

simone

Stayed 1 night in Dec 2024

2/10 Terrible

haluk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty hotel
Dirty, dirty,dirty, old, terrible. Do no stay here. I stay in hotels over 100 days a year and never seen such bad hotel. No
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
The doors can be opened from the outside, someone entered my room at 5AM while I was asleep.
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew, LINCOLN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sent this complaint to Expedia, who had a response from the so called “hotel” who completely refused any form of a refund of compensation Good evening I am writing to you to make an official complaint in regards to our recent booking and stay at Hotel Lily on …….. The hotel is beyond unclean, disgusting, a health hazard and in need of complete demolition. I understand the star rating and some of the reviews reflect this on Trip Advisor and some of Expedia itself may have detailed some of this, but we went ahead with our stay thinking that the hotel may have made much needed improvements and changes. This was not the case on our arrival and stay. As the complete hotel looked the same state, we did not complain to the hotel directly as knowing it would make no difference at all, looking at the rest of the hotel, corridors, communal areas etc. We went elsewhere in the day and just managed to crash there at night (just about). I would expect even a budget hotel to be at least clean and safe for the people that are staying there? Please find the attached photograph evidence of the hotels appearance and state! I am very shocked as a regular customer of Expedia that yourselves would be associated with such an appalling business/venue. I would like someone to look into this situation and some sort of compensation be given to ourselves for what had been experienced. I look forward to hearing from yourselves. With Regards
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Good location for tube,need s a good overhaul and decoration. I booked well in advance but saw the same room nearly twice the price nearer my visit .very poor value
Stayed 1 night in Nov 2024

2/10 Terrible

Sienna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt recommend, rooms dirty, we were put by a noisy boiler. Awful kettle, burnt myself, they had no first aid to help me
Stayed 1 night in Nov 2024

6/10 Okay

Adele

Liked: Staff & service
A functional hotel
It was fine. Considering the room was about half the price of most other local hotels, I was happy with it- it was secure, warm, comfy bed and decent en suite bathroom. Sure it was on the basic side and not spotlessly clean, but it did the job for somewhere to get a good night’s sleep. It isn’t a destination hotel, but doesn’t pretend to be. Reception staff were friendly and helpful and it’s really near public transport.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin, Wetherby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel. Good enough for me.
Stayed 6 nights in Nov 2024

4/10 Poor

JO-Ann

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t the best experience. Booked a family room. There were 4 single beds of varying quality. There was only one coffee cup. Took them 2 hours to find 3 cups, but no teaspoons available. Toilet seat loose and shower head would not stay up. No iron or hair dryer available. Window frames broken and could not fully secure closed. The room was warm and dry though.
Stayed 2 nights in Nov 2024

8/10 Good

Habtom

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tidus

Stayed 2 nights in Nov 2024

2/10 Terrible

Y Y

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying again
Stayed 2 nights in Nov 2024

2/10 Terrible

Fiona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t recommend for kids or family’s
Really loud stunk of weed cracked walls and definitely mouldy. First room was so dirty and the windows where broken open the second room struggled to lock when we went out was slightly better but most things still broken
Stayed 1 night in Nov 2024

4/10 Poor

lily

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were polite and helpful. The hotel is very old and dirty. There was no deadbolt lock on the door in our hotel room so I asked for a new room, and they said they could go and put a lock on for us ?! When we came back, there was a deadbolt lock on our door. Not sure why it was missing to begin with. Very strange and made me feel unsafe. Very loud, constant people coming and going and banging doors. Construction also going on across the road, woke up to heavy drilling sounds No hair dryer, no phone in room, no shampoo or conditioner. No hand towels. It’s an ok place to stay just to sleep for the night if you don’t need to spend time in the hotel and room
Stayed 1 night in Nov 2024