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Hotel Metro

3.5 star property
VIP Access

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Photo gallery for Hotel Metro

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock
Lobby lounge
Reception
Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
Loft, 1 King Bed, Bathtub, City View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
32 Covent Market Place, London, ON, N6A 1E8
  • Covent Garden Market
    ‪2 min walk‬
  • Budweiser Gardens
    ‪2 min walk‬
  • Museum London
    ‪5 min walk‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View | Premium bedding, pillow-top beds, in-room safe, individually decorated

Marvellous Room, 1 King Bed, City View or Courtyard View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area | 50-inch Smart TV with cable channels, iPod dock

Loft, 1 King Bed, Bathtub, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View | Premium bedding, pillow-top beds, in-room safe, individually decorated

Marvellous Room, 1 Queen Bed, City View or Courtyard View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Sandman Hotel & Suites London Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (1097)
The price is CHF 168
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sandman Hotel & Suites London Downtown

About this property

Hotel Metro

Art Deco hotel in London
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, limo/town car service, express check-in and express check-out are on-site.
Hotel Metro offers 20 accommodations with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Metro's great location. During your stay, you're just a quick walk from Budweiser Gardens. Free WiFi in public areas, dry cleaning service and concierge services are available.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Budweiser Gardens and 5 minutes by car from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hotel Metro, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metro also features dry cleaning/laundry services, limo service, and express check-in.

This 3.5-star London hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 23.73 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 23.73 per day (656 ft away)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests will receive an access code.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! The room was spacious and comfortable. It has everything you need. The contactless checkin / checkout system is great and very easy. We were sad that we couldn’t stay longer!
Stayed 1 night in Nov 2024

8/10 Good

Sharron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice and well equiped room. The front desk staff is verry helpful.
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Meg

Stayed 1 night in Oct 2024

6/10 Okay

Shaghayegh

Travelled with family, Business traveller
Inconvenience with parking
Stayed 1 night in Nov 2024

4/10 Poor

Christopher

Didn't like room entry system. Got locked out of my room and no staff on site. Had to book a second hotel room. Not a pleasant experience.
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sheree

Great facility, friendly staff. Room is spacious and amenities are abundant. Only tiny complaint is too much air freshener on 3rd floor. Otherwise highly recommended.
Stayed 1 night in Nov 2024

6/10 Okay

Faisal

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is trying to be trendy but is low quality. Staff at front desk was very nice. Checkin was done on phone while standing in front of a staff. Parking is far from hotel. No amenities. No room service. Shower and floor was old. Bed and linens not hotel quality. Neighborhood is bad. No deadbolt or chain on door.looked like it could have been a fancy dorm room. You can’t put a chandelier and paint the walls purple and present as a boutique hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Stayed 3 nights in Aug 2024

6/10 Okay

Natascha

Stayed 1 night in Oct 2024

8/10 Good

ZHANG

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water flows really slow in bathroom sink.
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice Hotel clean and on a perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Colin Van De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay if you are going to an event at Canada Life Place. Very unique, very nice room. Thank you for a great night.
Stayed 1 night in Nov 2024

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel option for events just down the street. Beautiful room and great price. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry, Pickerington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our weekend stay at Hotel Metro, very different experience than we've had at other hotels, especially with the closeness to shopping and food options we had downtown (majority of our activities were all within walking distance). Really liked the layout with the separate tub and shower in the room. Everything was comfortable and felt very safe and secure. Even the aromatherapy in the hallways was a nice touch. Rooms were quiet, too, sometimes we could hear people in the hallway, but nothing during evening hours or that would wake us up too early, so never bothered us. Staff was very friendly and helpful as well. Certainly recommended for a future visit to London, Ontario!
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here many times and always enjoy our stay. Great communication from staff and the room is always comfortable and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Staff & service
Very nice property missing food and beverage
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was shocked that the shower and tub were in the main bedroom. Since this was a first overnight for us I would liked to have known that prior to checking in. Turned out not to be an issue after all but was an unwelcome surprise upon arrival.
Stayed 1 night in Oct 2024

6/10 Okay

Cathy, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Juan Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Oct 2024