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5.0 out of 5

"My whole experience was excellent. The staff were so helpful and friendly. Location great. As check in is at 3pm I had emailed before hand that i was ... " More

By a verified traveller on Fri 19 Aug 2022

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Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basement Small Double Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Small Double Room, 1 Large Twin Bed

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Prime London Hotel. During your stay, you're just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas.

  • Free WiFi
  • Services include luggage storage
  • Within a 15-minute walk of Kensington High Street and Natural History Museum

The Prime London Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Prime London Hotel

Everyone (1)
5 out of 5
My whole experience was excellent. The staff were so helpful and friendly. Location great. As check in is at 3pm I had emailed before hand that i was arriving in the morning would it be ok to drop off my luggage and come back at 3pm to check in. That was no problem. When I arrived they had my room ready I wasn't expecting that and I was delighted. My room was perfect Definitely would go back there again. Exceptional

Posted by on 19 Aug 2022

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Comment from Hotel Management

20 Aug 2022 by Nelson Marcelino

Dear Paula,Thank you very much for this kind review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. Your positive feedback inspires us to continue with our efforts. We look forward to seeing you again on your next visit. Best wishes

Property Features

The Prime London Hotel offers its guests a lift. WiFi is free in public spaces. A complete renovation of The Prime London Hotel was completed in March 2022. Smoking is allowed in designated areas at this 3.5-star London hotel.

  • 1 building
  • 21 guestrooms or units
  • 6 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Station (1.1 km / 0.7 mi)
  • Metro station: Earl's Court Station (0.4 km / 0.3 mi)

Room Amenities

The Prime London Hotel offers 21 accommodations with laptop-compatible safes and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets. 42-inch Smart televisions come with satellite channels and Netflix. Bathrooms include a bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • Smart television
  • Satellite channels
  • Netflix
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Credit card pre-authorization
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Moonlight London
  • Hotel Moonlight
  • The Prime London Hotel Hotel
  • The Prime London Hotel London
  • The Prime London Hotel Hotel London

You should know

  • Alcohol isn't served at The Prime London Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.