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22 Apr 2024 by santosmauro
Dear Johanna, We appreciate your feedback. We're sorry to hear that the room was not up to your expectations. We can confirm we're doing continuous works to improve both aesthetics and comfort of our premises. We'd like to inform that fridges are available upon request and we would certainly get you a magnifying mirror. Do not hesitate to inform us of your particular requests and we'll be very happy to make it happen, whenever possible. We pride ourselves of the service we offer to all our guests and we look forward to serving you again in the future. Thank you for choosing hotel Xanadu!Best regardsReception
As a guest of Hotel Xanadu, you'll find multilingual staff, a front desk safe, and a lift. WiFi is free in public spaces. For a fee, parking is available. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Hotel Xanadu offers 46 air-conditioned accommodations with a safe and a hairdryer. This London hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
