ibis London Heathrow Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

View all photos for Family Room, Multiple Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 Double Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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3.8 out of 5, Good, (1291)
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About this property

ibis London Heathrow Airport

Hayes hotel in Heathrow Villages with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.

This Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Languages

English, French, Greek, Hindi, Italian, Polish, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.50 for adults and from GBP 9 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 835 out of 2246 reviews" "
Rating 8 - Good. 721 out of 2246 reviews" "
Rating 6 - Okay. 356 out of 2246 reviews" "
Rating 4 - Poor. 162 out of 2246 reviews" "
Rating 2 - Terrible. 172 out of 2246 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient for heathrow
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Nice entrance area but rooms are dated and very small. Had a food option when we arrived late, which was nice to have. Bathroom was more modern than the room, but the toilet was very low down for some reason. Close enough to airport with lots of bus options within a 5-10 minute walk. Nearest McDonald’s in a 12 minute walk.
Stayed 1 night in Aug 2024

4/10 Poor

Neal

Stayed 1 night in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
All good, very comfy bed and quiet room. Staff friendly and helpful. Only thing I didn't like was having to pay for parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Virkumar

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dirty property and room was too small
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Liked: Cleanliness, staff & service
Liked the bar. Thats about all i can say i liked about this. The bathroom was great but the pressure was horrible. The cooling system didnt work and the heat was on the whole time no matter what i did with the settings. Very thankful for the staff for giving me a fan to sleep
Stayed 4 nights in Aug 2024

6/10 Okay

Andy, Lyttelton

The curtains had holes in them and the building needs an overhaul. But close to terminal 2
Stayed 1 night in Aug 2024

8/10 Good

Srikant, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities
Decent property although a bit dated. Good service and options available.
Stayed 1 night in Aug 2024

8/10 Good

David

Room was basic but clean and for the price was good. Hotel in general is dated and in need of investment. We checked in at 5pm and there were dirty cups, glasses and empty beer bottles outside some of the rooms. They were still there the next morning.
Stayed 1 night in Aug 2024

6/10 Okay

Ifeyinwa

Stayed 1 night in Jul 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service
Ibis Hotel staff did a great job accommodating all of my requests. Thank you for a wonderful stay.
Stayed 1 night in Aug 2024

10/10 Excellent

David William

Liked: Cleanliness
Stayed 7 nights in Jul 2024

8/10 Good

Andrew

Shuttle bus ticket machine not working.
Stayed 1 night in Aug 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our go-to hotel near Heathrow.
Stayed 1 night in Aug 2024

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Very good hotel Clean and tidy Reception helpful Ideally placed for bus service to airport
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Staff & service
Disliked: Room comfort
Fine for 1 night
This hotel is fine for a 1 day airport stay but small which is usual for the UK no Air conditioning which made it pretty hot in the room as you cannot open windows.
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Zz
Stayed 1 night in Aug 2024

8/10 Good

gareth, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was sufficient for a sleep before flight out of Heathrow.
Stayed 1 night in Aug 2024

10/10 Excellent

Angel, RICHMOND

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
NO AIR CONDITIONING AND THE ENVIRONMENTALLY FAN WAS KEAKING ALL NIGHT. THEY TOLD US TO TURN IT OFF
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

NewkLan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was small and carpet very old and dirty
Stayed 1 night in Jun 2024

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and modern and perfect for an overnight stay near London Heathrow airport. Good on site restaurant and several options available for getting to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

J'nette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, good spot if u have to catch a flight the next morning
Stayed 1 night in Aug 2024