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ibis London Shepherds Bush – Hammersmith

3.0 star property

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Photo gallery for ibis London Shepherds Bush – Hammersmith

Interior
Restaurant
Business centre
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Westfield London Shopping Centre
    ‪9 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪15 min walk‬
  • Holland Park
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 1 Double Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Bar (on property)

Dorsett Shepherds Bush

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2063)
The price is CHF 124
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Dorsett Shepherds Bush

About this property

ibis London Shepherds Bush – Hammersmith

Hotel with a 24-hour front desk, a quick walk to Westfield London Shopping Centre
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. Housekeeping is available on request.
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis London Shepherds Bush – Hammersmith. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Shepherd's Bush Empire and Bush Theatre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to noon.
Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 1007 reviews
Rating 8 - Good. 450 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Don’t be fooled by the snazzy lobby images
Was given an accessible room. The bathroom was horrid, very mouldy with no ventilation and in terrible condition. It was essentially a wet room but done very poorly, so using the shower you had to wait to step into the bathroom again as the whole thing floods. Bedroom was very basic standard Ibis fare, which is normally fine, but in this case it was just not clean, dust and hair all over the floors. The sheets were clean at least.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Works do
The room was nice but basic which was fine , breakfast was nice
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Stayed 1 night in Nov 2024

8/10 Good

Anna Liza

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, would recommend to friends
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Went to get dinner in the restaurant waited 20 min to be served left and got something to eat elsewherr
Stayed 1 night in Nov 2024

10/10 Excellent

k

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in London!
Best hotel ive stayed in London, close to everything, shops, tube is over the road, shopping centre close, beds so comfy, very happy, will be back, check in man was lovely too, thank you. Oh and 12pm check out is amazing!
Stayed 2 nights in Nov 2024

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff breach confidentiality by telling a stranger I was at their hotel ended up leaving forms safety and they never paid me back
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
Wonderful stay, slept like a log despite noise outside. Staff were very kind. Westfield Shopping Centre is within a 10 minute walk and is the hotel is a 2 mins walk from Shepherds Bush Station
Stayed 4 nights in Oct 2024

6/10 Okay

Catherine

Liked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an inexpensive room with some decent safety precautions and parking right next door, this is for you. Extremely busy area and we had a heck of a time getting to the parking area due to a closed road. The front desk staff were very nice.
Stayed 1 night in Oct 2024

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, staff & service
Room was so warm, even with window open, impossible to sleep
Stayed 1 night in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel. Expensive for what you get.
Stayed 1 night in Aug 2024

6/10 Okay

Kamran

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A nice, clean and well maintained property. There was nothing wrong with the property but the fact is it’s not for grown ups — there is no way an adult can comfortably sleep on those super tiny beds. I would say a little overpriced property.
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammed Arash

Stayed 1 night in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple, just what I needed for a quick stay.
Stayed 1 night in Sep 2024

8/10 Good

myles

Liked: Staff & service, amenities, property conditions & facilities
Only issue was that someone walked in on me as they had given someone else the key to my room. They have said they will refund the cost of breakfast as goodwill. I will wait and see.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience and will defiantly look to book here again for my next trip to London! 2 min walk from Shepards bush tube station and plenty of shops in the area! The staff at the hotel were lovely and friendly couldn’t have asked for more
Stayed 1 night in Sep 2024

8/10 Good

Orla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to all amienities. Staff were very helpful
Stayed 1 night in Aug 2024

8/10 Good

Alicia Myrnelle

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024