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InterContinental London - The O2 by IHG

4.5 star property
VIP Access

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Point of interest
Presidential Suite | View from room
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
3 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Hot tub
  • Room service
  • Housekeeping

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪7 min walk‬
  • Greenwich Park
    ‪5 min drive‬
  • IFS Cloud Royal Docks Station
    ‪10 min drive‬
  • London (LCY-London City)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

City view

Apartment, 2 Bedrooms (Suite)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | Premium bedding, minibar, in-room safe, desk

Studio Suite (Apartment)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | Premium bedding, minibar, in-room safe, desk

Suite (Ambassador)

  • 80 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Apartment, 1 Bedroom (Suite)

City view

Apartment, 1 Bedroom (Suite)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 169 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

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About this property

InterContinental London - The O2 by IHG

Luxury hotel connected to the convention centre in Greenwich with 3 restaurants
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

InterContinental London - The O2 by IHG's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from O2 Arena. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local cuisine at Market Brasserie, one of the property's 3 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, hot stone massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from O2 Arena and 6 minutes from Cutty Sark
InterContinental London - The O2 by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury InterContinental London - The O2 by IHG. Parking is available for a fee.

This 4.5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 11:30 AM.
Market Brasserie – This restaurant specialises in local cuisine and serves breakfast and dinner.
Kinaara – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open selected days.
Clipper Bar – On-site cocktail bar. Open daily.
Eighteen Sky Bar – On-site rooftop bar. Reservations are required. Open selected days.
Meridian Lounge – This bistro specialises in British cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self-parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 831 out of 1184 reviews
Rating 8 - Good. 174 out of 1184 reviews
Rating 6 - Okay. 78 out of 1184 reviews
Rating 4 - Poor. 43 out of 1184 reviews
Rating 2 - Terrible. 58 out of 1184 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rahmon Olumide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very modern and clean. Great staff. Good location. A fantastic stay which I really enjoyed. I shall return. Limited parling though.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked this date by mistake, as I wanted a date two weeks earlier. I had to pay for that on arrival. I asked to cancel the mistaken date but was told since I have booked via Expedia I had to do it through Expedia. I contacted Expedia and they said they had to contact the hotel to request a refund. The hotel never even got back to them. What an attitude.
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First, I would like to commend your dining services. The breakfast experience was outstanding, deserving full marks for both quality and presentation. Your staff, particularly the entrance greeters and waiting team, demonstrated exemplary service and professionalism. The food quality, presentation, and taste were all excellent. However, I must express my concerns regarding other aspects of our stay: Check-in Experience: We arrived at 14:45, shortly before the 15:00 check-in time. While we appreciate being offered a complimentary drink while waiting, our room was still unavailable more than 20 minutes past the official check-in time. This delay forced us to alter our plans, as we were unable to refresh ourselves before our evening commitments. We ultimately had to leave our luggage and return after 22:00 to access our room. Maintenance Issues: During our stay, we reported two maintenance issues to the reception desk (specifically to Renata): 1. The in-room safe was malfunctioning, displaying a "SER" error message and rendering it unusable 2. The toilet's flush mechanism was performing inadequately, requiring excessive time to complete its function Despite being assured of immediate attention to these issues, no repairs were completed during our entire stay, even after following up multiple times.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot room
The room was very hot and we turned the heating off but the room didn’t cool down! Could of done with aircon as there’s no windows to open either but amazing view of Canary Wharf
Stayed 1 night in Nov 2024

8/10 Good

Mark, Kidderminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The queues at reception aren’t great but the hotel is great and it’s right next to the O2 which was perfect for us.
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for the O2 just a walk through the back doors and you are there Had a lovely clean room overlooking the Thames and breskfast was lovely . If we go to the O2 we will definitely stay here again
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was great apart from the service at breakfast which was average as we had to request a hot drink as no servers came over and cutlery and milk had to be requested
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Perfect location for a visit to the 02. Wonderful sky view bar and beautiful view from our bedroom. Super comfortable bed and wow, to the breakfast!
Stayed 1 night in Nov 2024

8/10 Good

Simon

Travelled with family
Liked: Amenities
Queuing for the lifts because people want to go to Sky Bar and you don’t is annoying. Had to stand in a queue for 29 minutes just to get to floor 6.
Stayed 1 night in Nov 2024

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel with exceptional staff and service. Next door to the o2 so perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ibolya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time here. Very nice and spacious rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Cornel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly nothing to dislike, our stay here was just so convenient, being so close to the O2 with all the transport links and restaurants. We did enjoy our stay and was very impressed with the dining choices and the service overall.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable, was the first time I'd stayed in such an upmarket hotel and I wasn't disappointed. Location was great as we stayed for an event at the excel and it was just across the river.
Stayed 2 nights in Oct 2024

10/10 Excellent

Manraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of the Thames
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
3 room changes time was limited keys did nt work ended up with a family room with scaffold and workmen outside our window at 8.30 am .. all about the views and location this hotel .. 1st bleach smell so strong.. 2nd waste in bin and mirror had toothpaste .. I left all my make up and promised it would be sent … still waiting 5 weeks later and can’t get a response don’t stay here this service is appalling for the cost
Stayed 1 night in Oct 2024

4/10 Poor

Baljit

Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024