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Kensington Gardens Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kensington Gardens Hotel

Exterior
Standard Double Room, 1 Double Bed | View from room
Exterior
Exterior
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
9, Kensington Gardens Square, London, England, W2 4BH
  • Kensington Gardens
    6 min walk
  • Kensington Palace
    13 min walk
  • Paddington Central
    14 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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Room

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Breakfast available
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24/7 front desk
4.2 out of 5, Very good, (158)
The price is CHF 159
for 1 night
includes taxes & fees
12 Dec - 13 Dec
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About this property

Kensington Gardens Hotel

Victorian hotel in London
This smoke-free hotel features concierge services, dry cleaning and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and a banquet hall.
Kensington Gardens Hotel offers 17 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the helpful staff at Kensington Gardens Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Hyde Park and 9 minutes from Buckingham Palace
As a guest of Kensington Gardens Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi.

This Victorian London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8 AM - 5 PM)
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [1-8 Kensington Gardens Sq]

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 8 AM - 5 PM
Guests arriving after hours will need to go to the following location to check in: 1-8 Kensington Gardens Sq
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Kensington Gardens Hotel.

Property is also known as

TOP Hotel Kensington Gardens
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Kensington Gardens London
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Kensington Gardens Hotel Hotel London

Kensington Gardens Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 340 out of 785 reviews" "
Rating 8 - Good. 301 out of 785 reviews" "
Rating 6 - Okay. 105 out of 785 reviews" "
Rating 4 - Poor. 23 out of 785 reviews" "
Rating 2 - Terrible. 16 out of 785 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lashanna

Liked: Staff & service
Great location and good places to eat nearby. However, there is no air con or lifts at the property.
Stayed 1 night in Aug 2024

8/10 Good

Montel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience and lovely reception staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great value.
Stayed 1 night in Jul 2024

10/10 Excellent

Martha, Huntington Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kirsty-Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel that does what it says on the tin
Stayed 2 nights in Jul 2024

6/10 Okay

Adam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is not accessible at all - I have bad knees but we were situated on the top floor and had to walk up 4 flights of stairs to get to our room. The rooms are also very close together and doors slamming kept us awake and woke us up early in the morning. There was also a regular thumping noise somewhere in the property that also stopped us being able to sleep well. However, all staff were lovely and the room and bathroom were really nice. We also had a fan to help with the heat which isn’t common, so we appreciated that too.
Stayed 1 night in Jul 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, staff was friendly & space was very clean. Rooms are a bit small, but fine for a few days if traveling solo.
Stayed 3 nights in Jul 2024

8/10 Good

Tin

Business traveller
Liked: Cleanliness, staff & service
Very Clean and very modern room and private bathroom with plenty of plug and usb sockets. I only gave 3 stars for property condition and facilities for the following reasons: 1) the hotel reception is 50 feet away in a different hotel called the Pheonix hotel so a major problem but just slight inconvenience as it was not mentioned when we booked and was already really tired when i arrvied only to be told to walk to another place to check in. 2) the remote control of air conditioning was not working due to battery dead. It was really hot summer day so they replaced it in the end but after a wait again slight inconvenience 3) worst thing was and this was not mentioned durunf booking is that there was no lift! I had to walk 4 flights of stairs to get to my room with my luggage ，fine if you are a regular gym goer but for people like me when the only exercise i do is going up and down my own house - it becomes an exercise on ita own right. I didnt really want to go back down to go out for dinner , for fear of coming back up again! (There are 5 flights of stairs in the whole hotel so lucky dip if you get the top floors!) Overall good location close to underground , very clean room just let down by the flight of stairs and small inconveniences.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Carey

For a $200 /night Can. hotel it was very spartan. Perhaps this is what you get for that price in London. Con’s; There is no lift, about 30 stairs up with your bags. Hard single bed. Tiny room. No air conditioning, there was a fan however. You actually check it at the Phoenix hotel down the street and have to buzz to be let in. Pro’s great location in North Kensington. Vibrant street life on Queensway & Underground Bayswater station nearby. Decent bathroom. Clean with lots of hot water and pressure. I would stay again, but not suitable for someone who needs assistance.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gurdon

Stayed 2 nights in Jun 2024

8/10 Good

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Lovely Georgian (I think) buildings. My room on the 4th floor was reached by a narrow staircase which had me puffing carrying luggage room was small but adequate. The only complaint I had was the reasonably priced English breakfast was very mediocre. Some toast and butter would have been nice.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly acceptable accom in London. Check in is at the property next door. My room was clean and relatively comfortable.
Stayed 2 nights in Jun 2024

6/10 Okay

Gavin

Liked: Cleanliness
It was functional. The rooms are tiny (you have to go outside to change your mind). They are basically a 12x10foot box that has 8x4 foot bathroom built inside. Could hear neighbours talking above and next door. It’s a room for rent. It was cheap and I was never there.
Stayed 3 nights in May 2024

8/10 Good

goran

Small rooms, bad insulation between rooms, no elevators in the building, check in is in a different building.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Old, 2 star
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location. Close to the subway and had a good selection of places to eat close by.
Stayed 4 nights in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent, being very close to restaurants and shops and the subway station. The price was reasonable for this being London, but be advised there is no air conditioning and only a tabletop fan. So we opened the window and it sufficed. Decent room size for London but no elevator and we had to walk up six flights of narrow stairs with our heavy luggage. The top floor rooms are therefore difficult. Nice place overall
Stayed 2 nights in May 2024

8/10 Good

Alan

Liked: Cleanliness, room comfort
Would have been useful to know that the reception to book in is at another hotel albeit only a few doors away. Hotel clean although hallway is looking tired. Breakfast in the hotel a few doors away was very good value. Hotel in walking distance to Bayswater station
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean, the room was a little small but I expected that in London The location is perfect Tubes nearby. Everywhere is walkable Absolutely no place to park a car All types of restaurants within walking distance I would definitely stay there again
Stayed 3 nights in May 2024

6/10 Okay

Alastair

Liked: Staff & service, amenities
Inexpensive central location. Tiny room, hot, stairway noise.
Stayed 3 nights in May 2024

6/10 Okay

Aber

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024