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Kew Gardens Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kew Gardens Hotel

Meeting facility
Bar (on property)
Front of property
Executive Double Room, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Family Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
292 Sandycombe Road, Richmond, England, TW9
  • Royal Botanic Gardens, Kew
    5 min walk
  • The National Archives
    13 min walk
  • Richmond Park
    2 min drive
  • London (LHR-Heathrow)
    22 min drive

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Economy Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Executive Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Selwyn Hotel
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Air conditioning
Breakfast available
Parking available
4.7 out of 5, Exceptional, (252)
The price is CHF 228
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Kew Gardens Hotel

Hotel with a restaurant, a quick walk to Royal Botanic Gardens, Kew
A restaurant, a bar/lounge and a garden are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Kew Gardens Hotel offers 20 accommodations with complimentary bottles of water and designer toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Kew Gardens Hotel. During your stay, you're just a quick walk from Royal Botanic Gardens, Kew. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include luggage storage
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • Within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:00 AM.
On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Languages

Bulgarian, English, French, Greek, Hindi, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 13 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No lift
  • Thin carpet in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13 for adults and from GBP 7.5 for children
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8 AM - 10:00 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond

Kew Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 123 out of 322 reviews" "
Rating 8 - Good. 129 out of 322 reviews" "
Rating 6 - Okay. 44 out of 322 reviews" "
Rating 4 - Poor. 19 out of 322 reviews" "
Rating 2 - Terrible. 7 out of 322 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't do enough for us. Our room was small but fine for our needs. Food good with excellent service.
Stayed 3 nights in Aug 2024

8/10 Good

Frances

Liked: Staff & service
Stayed here a few times, we like the location near to Kew Gardens Tube station. Good value for money. Can be very hot in the rooms in summer with limited AC but fans are provided. Staff are friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zubair

Liked: Cleanliness, staff & service, room comfort
Practical and convenient location
Great location to Kew gardens. Room functional. Staff were great and very helpful. For the location, the price was excellent.
Stayed 1 night in Jul 2024

8/10 Good

Susan

Stayed 3 nights in Jul 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

richard

Stayed 1 night in Jul 2024

6/10 Okay

PHILIP

Travelled with group
Liked: Cleanliness, staff & service
Nothing special but ideally placed
It’s okay, nothing lavish about the place but it’s ideally positioned a couple of hundred yards from the train station and about quarter of a mile from Kew Gardens. So if you’re attending something late at Kew and travelling in by train it’s a perfect place to stay the night
Stayed 1 night in Jul 2024

6/10 Okay

Asha

Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot if visiting Kew
Lovely hotel convenient to National Archives and Kew Gardens, good food in restaurant and good places to eat nearby. Rooms small but clean, nice mattress (a rarity in UK hotels that are not incredibly expense).
Stayed 3 nights in Mar 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel very close to Kew Gdns
It was just right for our needs, a one night stay so we could go to Kew Gdns and Hampton Court. Clean, good beds, good bathroom. Staff were super helpful and helped us with our several pieces of luggage up the stairs. Had a good restaurant at the front. Had a lovely stay!
Stayed 1 night in Jul 2024

6/10 Okay

Regina

Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Stewart

Disliked: Property conditions & facilities, room comfort
Poor
Needs major improving spending on it carpets thread bear on stairs, no shelves for bathroom equipment,food average,7 sets of stairs to top attic room not for the over 60,s very hot room even taking into account temp at the time ,fan a waste of time, should be highlighted on booking as wouldn't have booked, al in all left one night early paid for 2.
Stayed 2 nights in Jun 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Very friendly and accommodating
Room was perfectly adequate, a little warm as it was at top with no air con but staff were very friendly and accommodating and offered a good full English breakfast, although It may be nice to have a continental option. Well placed hotel for Kew station
Stayed 3 nights in Jun 2024

8/10 Good

Sarah

Stayed 1 night in Jun 2024

8/10 Good

ryan

Liked: Cleanliness
It was a decent stay. I was only there one night, so I didn't need much. The room was clean but over all average.
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

6/10 Okay

Trish

Liked: Staff & service
Staff were very helpful and friendly. Hotel is close to shops and tube station.
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Great place. Great location right by the amazing Botanical Gardens! Above an absolutely beautiful pub.
Stayed 1 night in May 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. We had breakfast and it was excellent, served by a cheerful member of staff. We were allowed to store our luggage at the hotel after checkout time while we walked around.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3&2
3 night 2 different rooms as I had to extend my stay. Staff all lovely, rooms were clean and secure. Very quiet location from a traffic perspective and very near the tube station
Stayed 1 night in May 2024

2/10 Terrible

Zohreh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had willow bug… had no paint , As I complained one of the staff came killed one of the bugs and said it’s fine…. I already killed it!!!!
Stayed 4 nights in May 2024