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Lancaster Gate Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lancaster Gate Hotel

Property entrance
Bar (on property)
Bar (on property)
Bar (on property)
Comfort room, 1 double bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
66-71 Lancaster Gate, London, England, W2 3NA
  • Kensington Gardens
    2 min walk
  • Halepi Cafe
    1 min walk
  • Queensway Underground Station
    5 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

View all photos for Comfort room, 1 double bed

In-room safe, desk, laptop workspace, iron/ironing board

Comfort room, 1 double bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Single Bed

In-room safe, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Lancaster Hall Hotel

Free WiFi
Restaurant
Breakfast available
Bar
4.4 out of 5, Excellent, (1054)
The price is CHF 153
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Lancaster Hall Hotel

About this property

Lancaster Gate Hotel

Eco-certified London hotel in London City Centre with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a meeting room and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Lancaster Gate Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a bar and meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Hyde Park and Kensington Palace
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Lancaster Gate Hotel also features a television in common area and a lift. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 13.50 per person
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 13.50 per person
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Lancaster Gate Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 374 out of 1005 reviews" "
Rating 8 - Good. 399 out of 1005 reviews" "
Rating 6 - Okay. 157 out of 1005 reviews" "
Rating 4 - Poor. 53 out of 1005 reviews" "
Rating 2 - Terrible. 22 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Was a booking mistake. I thought I was staying a different hotel in much bigger size with the same name. But overall this hotel is ok.
Stayed 1 night in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not have 8.2 stars. They took all the phones out the rooms, they turned on the heat when still in the 60s, you couldnt call when you had an issue, the only good thing was the lication and breakfast. We stayed at a hotel near by , but couldn't get rooms there. I will never be back to Lancaster Gate. While I was there I told them of issues, they sent me a nasty letter. The rooms were old. You had to flush the toilet like it any old water closet. You either burnt with the hot water in the shower or froze.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great hotel but had issues with the lack of hot water for showers and this didn’t seem to be a priority to have fixed - 4 days of lukewarm to cold showers
Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience
While the hotel shows a little bit of wear and tear, it was overall very clean, the service was great, the room was comfortable, and the location cant be beat. I stayed for a week and found it very reasonably priced. Would stay again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Lance did a great job lining up our travel around London.
Stayed 5 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We thoroughly enjoyed our stay at the Lancaster Hotel. London has recently been dealing with an increase in trouble with the recent protests and thefts; however, the hotel is located in a very safe-feeling neighbourhood. The room itself was clean, but our window latch was broken and we were located on the first floor which made us feel slightly uneasy. Other than that, we will certainly be staying here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The location of this hotel is great, but this hotel requires upgrading and modernisation. There was an issue with the hot water supply to my bathroom every morning.
Stayed 3 nights in Aug 2024

6/10 Okay

ken

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location. Walkable to multiple subway stations. Property is a little dated. Front desk said they are getting ready to renovate but not do anything about the plumbing. You have to have a special touch to flush the toilet as the plumbing is so old. Overall a good choice for the price and accessibility as we were never in the room.
Stayed 3 nights in Aug 2024

8/10 Good

lisa

Stayed 2 nights in Jun 2024

6/10 Okay

Doug

Travelled with group
Stayed 4 nights in Jul 2024

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Liked: Staff & service
The bed was wonderful. I slept beautifully. They need to redo the carpets. They are full of stains and look dirty. They might not be, but that’s what they look like. Breakfast was mediocre. I felt there was a poltergeist running around my room because I could hear everything around me and I was in a corner room. Would I stay there again? Yes because of the price, no because of all the other things I mentioned.
Stayed 1 night in Jul 2024

10/10 Excellent

Cathrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very comfortable and in a great location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Roma

Travelled with family
London break
Amazing stay beautiful location
London eye view
London eye view
Stayed 5 nights in Jul 2024

6/10 Okay

Helen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Great location for BST concert, nice area, easy and safe walk back. Hotel very dated, tired looking rooms, staff disinterested, shame could be amazing with a little tlc.
Stayed 1 night in Jul 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Enjoyed my stay. Great location near Hyde Park and restaurants.
Stayed 9 nights in Jul 2024

8/10 Good

CURT

Travelled with family
Liked: Cleanliness, staff & service
A very quaint hotel that seems to be in need of some updates, but overall clean, quiet and safe. Wish the twin beds would have been a little bigger.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great London location
Stayed 2 nights in Jun 2024

10/10 Excellent

John, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 3 nights in Jun 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Was close to a few tube stations as well as Hyde Park. Staff allowed us to check in early as well. Housekeeping made our beds and brought us clean towels each day.
Stayed 6 nights in Jun 2024

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Amenities
The front font of the hotel name on top of the entrance is missing an A and crumbling. I was unable to charge a tablet during the day as the cleaner switched off the switch that allowed charging.
Stayed 2 nights in Jun 2024

4/10 Poor

Mark

Business traveller
Disliked: Room comfort
Good location but poor value for money
Business trip. Staff were friendly. Good location. Very basic room. Price high. No breakfast included in stay. Glass in room steamed out so couldn’t see out of window. Cheap pillows z& bedding. Tiny rooms which were clean but quite old and tired. Bathroom tiny. No room service. Small limited bar. Location was the best bit. Massively overpriced for what it offers. I wouldn’t stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay in London
2 night stay to visit London. Good location for pubs groceries and tube station close by.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 4th time to the hotel and I have never had a single problem. The staff was wonderful, and our rooms were cleaned quickly each and every day. Additionally, the hotel is perfectly placed near Hyde Park. It’s a fantastic hotel!
Stayed 7 nights in Jun 2024