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Maitrise Suites

4.0 star property

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January 2025

Photo gallery for Maitrise Suites

Fridge, microwave, oven, stovetop
Executive Apartment, 1 Bedroom | Living area | Flat-screen TV, iPod dock
Reception
Executive Apartment, 1 Bedroom | Egyptian cotton sheets, in-room safe, desk, iron/ironing board
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Kitchen
  • Air conditioning

Explore the area

Map
50-54 Broadway, West Ealing, London, England, W13 0SU
  • Ealing Broadway Shopping Center
    16 min walk
  • University of West London
    18 min walk
  • Gunnersbury Park
    5 min drive
  • London (LHR-Heathrow)
    31 min drive

Room options

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Egyptian cotton sheets, in-room safe, desk, iron/ironing board

Executive Apartment, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Egyptian cotton sheets, in-room safe, desk, iron/ironing board

Studio

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, 2 Bedrooms

Egyptian cotton sheets, in-room safe, desk, iron/ironing board

Executive Apartment, 2 Bedrooms

  • 65 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds

Similar properties

Property entrance

Avari Apartments - Hatton Collection

Kitchen
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Parking available
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4.2 out of 5, Very good, (21)
The price is CHF 404
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Maitrise Suites

Hotel with free parking, in the vicinity of Wembley Stadium
Concierge services, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, free newspapers and a front desk safe.
Maitrise Suites offers 17 air-conditioned accommodations with iPod docking stations and a safe. Beds feature Egyptian cotton sheets. Flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Maitrise Suites, you'll be within walking distance of Ealing Broadway Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • 5.2 mi (8.4 km) from Wembley Stadium and 7.7 mi (12.5 km) from Natural History Museum
Maitrise Suites offers its guests concierge services, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Maitrise Suites also features express check-in, a front desk safe, and a lift. Self parking is free.

This 4-star London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay
  • Breakage deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Maitrise Suites.

Property is also known as

Best Western Maitrise Suites
Best Western Maitrise Suites Apartment Hotel
Best Western Maitrise Suites Apartment Hotel London
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Maitrise Suites Apartment London
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Maitrise Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 271 reviews" "
Rating 8 - Good. 123 out of 271 reviews" "
Rating 6 - Okay. 42 out of 271 reviews" "
Rating 4 - Poor. 15 out of 271 reviews" "
Rating 2 - Terrible. 12 out of 271 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 10 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Natalie, California

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1. The hotel is located in not a very good neighborhood on a very busy street. Lots of sirens and street noise and the windows in the hotel are not soundproof! It’s hard to sleep. 2. The hotel seems very run down! Starting from the shattered glass door at the entrance to the torn wallpaper on the wall and chair torn. 3. no AC!! It wasn’t working in the while hotel. It was very stuffy in the summer. 4. I am allergic, so I brought my own sheets, they disappeared after cleaning and the hotel personnel could locate them I don’t recommend this place!
Stayed 5 nights in Jul 2019

8/10 Good

Crystal

Liked: Staff & service, room comfort
The hotel was great for a short stay and cole to public transportation.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Appalling Reception - Beware of booking
According to the rude receptionist who wouldn’t even make eye contact we had no reservation. Would call Hotel.com himself and only suggestion was to try and get us in a sister hotel half an hours drive away. Didn’t get in an apartment so please ignore my rating for cleanliness, comfort and condition
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for London accommodation
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Raw meat hotel
Booked here with the girls 5 mums off to see spice girls at wembley. The apartment its self was so big but it smelt like it had been cleaned using raw meat instead of cloths. The pigeons kept us awake all night and the sofa bed was down at the bottom so slept climing a hill all night. We definitely would not pay that sort of money again for it.
Stayed 1 night in Jun 2019

2/10 Terrible

Steven

Booking not received.
No idea what this hotel is like because hotels.com forgot to send the booking through to them. An hour and a half on the phone and they finally found us a replacement.
Stayed 1 night in Jun 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wembley
So much to do and see ! Loved every moment !
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay here as the property said they had no booking for us even though expedia confirmed with them that they had our booking. The gentleman on the desk was rude and of no help and this was upsetting as we had travelled from far with two children. We had to leave and find alternative hotel
Stayed 1 night in Jun 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly people
Very nice and welcoming, quiet plenty to do and see in the surrounding area
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Nothing unique about the property. The only Thing good was we were able To check in earlier than usual
Stayed 2 nights in May 2019

6/10 Okay

AH

Travelled with family and small children
Liked: Property conditions & facilities
Checking in was a mess. The person at the reception didn’t know how to charge us and kept having to call someone on the phone to get instructions. It also took him 15 minutes to figure out how to program the key. We had a fussy baby with us who needed to go to sleep so it made things very frustrating. The apartment was very spacious and great for traveling with a 10 month old - there’s a a separate bedroom with a living room and a full kitchen. The floor wasn’t very clean though and when you have a baby, crawling all over the place is kind of what they do. Also the water temperature in the shower was impossible to adjust - either too hot or too cold. Otherwise it worked very well for us and the location is good.
Stayed 6 nights in May 2019

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Ok
Tv remotes and cooktop did not work. Safe was already locked and the kids beds very uncomfortable. Staff generally helpful. West Ealing is 3 stations to Paddington- Area seemed OK
Stayed 4 nights in Apr 2019

6/10 Okay

Teng, USA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very spacious ...good for a family but hotel doesn’t have a restaurant or vending machine to get some snacks ...we have to go out of the property to get something necessity...not a place for tourist. Location is very busy place...it’s always noisy almost 24 hours/ day ...can’t go to sleep till 2am or later because of the noise from outside and from other guests who’s staying there....terrible experience. Outside door is broken make me feel unsafe. There’s only 1 staff all the time. Like I said not a place for tourist. It looks like an apartment/ residents area not a hotel to stay if you’re just visiting London...you have to be brave to stay around that area..emergency sirens are almost everyday, it’s disturbing...and a lot of homeless lying down on the street as you walk to the train station.
Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The Air condition was not working and the patio door key was not working and the room is pretty open from backside of patio which is a bigger safety concern
Stayed 6 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Not great!
Disappointed with this aparthotel.... our original booking was not on their system however the receptionist found us a room similar to what I had reserved with hotels.com . The issue we had was the sofa bed was not fit for the purpose and this only became apparent at around 9pm. See photo below showing numerous missing slats. We had to use the mattress on the floor! I did try contacting the reception but didn’t get any answer and as I was informed on arrival that the hotel was fully booked I thought it unlikely to be able to move rooms anyway. Also an issue with the shower/bath not having a slip mat... our Son did slip whilst showering. After speaking to reception the following morning I was denied a refund as apparently the Manager was not available and he is the only person who can authorise these.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Overall it was good. Few minutes drive to westfield london. Also, there is Ealing Shopping Mall few stops away by using bus from the hotel.
Stayed 5 nights in Mar 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

James, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly upgraded to a 2-bedroom apartment. It was very spacious and comfortable. There’s a bus stop near to the apartment. There were a few supermarkets and a bus stop nearby.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The condition of the apartments needsa lot of attention. Fixtures and fittings falling apart mattress uncomfortable to the point of springs rubbing your back. No heating working. Staff apparently tried to sort issues but manager nowhere to be seen.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Best western ealing
Great location Property had no wife was down and they were fixing it. TV had no remote. Shower was difficult to control the temperature and kept getting really cold. Central heating was not working and the nights were freezing. Aside from the property was nice and great location. Would stay there again if issues are fixed thanks
Stayed 2 nights in Jan 2019