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Mercure London Hyde Park Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure London Hyde Park Hotel

Exterior
Room, 1 Double Bed (Cosy) | Minibar, in-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
8-14 Talbot Square, Paddington, London, England, W2 1TS
  • Kensington Gardens
    6 min walk
  • Hyde Park
    6 min walk
  • Paddington Central
    10 min walk
  • London (LHR-Heathrow)
    41 min drive

Room options

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 3 Single Beds

Family Room, 3 Single Beds | Minibar, in-room safe, individually decorated, individually furnished

Family Room, 3 Single Beds

  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 1 Double Bed (Cosy)

Room, 1 Double Bed (Cosy) | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed (Cosy)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton London Paddington
Restaurant
Air conditioning
Gym
Breakfast available
4.1 out of 5, Very good, (1004)
The price is CHF 498
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton London Paddington

About this property

Mercure London Hyde Park Hotel

Hotel with a fitness centre, a short walk to Hyde Park
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Mercure London Hyde Park Hotel offers 72 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Mercure London Hyde Park Hotel's great location. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Bella Italia Paddington
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Mercure London Hyde Park Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Bella Italia Paddington – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Greek, Indonesian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Family friendly

  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • Lift (100 centimetre wide door)

More

  • 4 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1857
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Hyde Park
Hyde Park Crown Hotel
Quality Crown Hotel
Quality Crown Hotel Hyde
Mercure London Hyde Park Hotel Opening December 2016
Quality Crown Hotel Hyde Park London
Quality Crown Hyde Park
Quality Crown Hyde Park Hotel
Quality Crown Hyde Park London
Quality Hotel Crown Hyde Park
Quality Crown Hyde Park London, England
Mercure Hyde Park Hotel Opening December 2016
Mercure London Hyde Park Opening December 2016
Mercure Hyde Park Opening December 2016
Mercure Hyde Park Hotel
Mercure London Hyde Park
Mercure Hyde Park
Mercure London Hyde Park Hotel England
Mercure London Hyde Park Hotel Paddington England
Mercure London Hyde Park Hotel (opening November 2016)
Mercure London Hyde Park Paddington Hotel
Mercure London Hyde Park Hotel (opening December 2016)
Mercure London Hyde Park
Mercure London Hyde Park Hotel Hotel
Mercure London Hyde Park Hotel London
Mercure London Hyde Park Hotel Hotel London

Mercure London Hyde Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 610 reviews" "
Rating 8 - Good. 224 out of 610 reviews" "
Rating 6 - Okay. 74 out of 610 reviews" "
Rating 4 - Poor. 36 out of 610 reviews" "
Rating 2 - Terrible. 25 out of 610 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Tight space but had a lot of clever ideas to put our stuff in the small room. Easy access from Paddington station. A lot restaurant option nearby. No laundry facility just laundry service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Paddington hotel
Good location close to Paddington and Hyde Park. Room was small but comfortable with a good bed and ensuite. Happy hour is appreciated. Staff were friendly and helpful.
Stayed 2 nights in Jul 2024

4/10 Poor

Bruce

Disliked: Staff & service
Mecure, you broke your word
Unfortunately, due to a medical issue with my wife, we were forced to leave a day early. We coordinated with the Mecure staff and with our booking company, Hotels.com, for this early departure the day prior as it became apparent my wife would need medical attention. At the time we were given approval by your manager and Hotels.com and told when we checked out, that a refund for the unused day would be credited back to my credit card account.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Stayed 3 nights in Jul 2024

4/10 Poor

Frances

Disliked: Property conditions & facilities
This hotel stores bag prior to check in!! Great location! Lots around. I didn’t get the name of the lady who checked me in but she was very helpful! However the actual room was quite noisy (could hear other rooms and people walking past) and there was a smell coming from the bathroom.
Stayed 3 nights in Jul 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Renèe was great. She was efficient, courteous, and super customer focused.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs and poor service
I woke up in the early hours only to discover a massive bug (or more - as it was coming and going from underneath the bed) going around the room, and eventually disappearing underneath the carpet. The picture doesn't do the size justice, as it's taken from standing on the bed. I packed my belongings and went to reception, asking for a new place where I could finish getting ready for work. They first suggested using the gym showers... After I pushed for a room, they suggested I used someone else's who had just checked out but the room hadn't been cleaned yet! After I pushed back again did they give me a new, unused room.... I requested to be put in touch with the manager who is still (one month later) unresponsive via email about reimbursement. Overall horrific experience, extremely poor customer service and more importantly, extremely poor hotel conditions. The hotel is just not clean enough for the price and number of stars it has - you can see the carpet is old and dusty, surfaces look dusty etc. And in my 20 years of living in London have never, ever seen bugs. It's just unacceptable.
Stayed 1 night in Jun 2024

10/10 Excellent

Clarissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, the rooms were great and clean. But what really stood out for us was the front of house staff! We arrived late on a sunday with our 2 yo and the staff were so welcoming and helpful beyond their usual duty. They helped me find milk at like 1030 pm for our kid which was amazing! Rooms are great but the staff are exceptional!
Stayed 1 night in Jun 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location after SZA concert in Hyde Park, 20 minutes stroll back to the hotel, quicker getting there as other entrances were open and could cut off the corner of the park. Room was small but not a problem for myself and my daughter as it was only a bed for the night. Room, bedding and bathroom very clean and staff very helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Edith

Stayed 4 nights in Jun 2024

8/10 Good

Claudio

Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for business, rooms were a little small though.
Stayed 1 night in Jun 2024

8/10 Good

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Beverly

Stayed 1 night in May 2024

6/10 Okay

Joy

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in May 2024

8/10 Good

Damion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay and excellent location
Stayed 5 nights in May 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean, quiet, and within a reasonable distance to Paddington Station. The night staff are very polite and helpful, but I found the day staff a bit snarky (though still helpful). Everything is quite small, but most hotels in London are like this. The most helpful bit, is they will store your luggage for free if you arrive early.
Stayed 1 night in May 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophia and the staff were outstanding. We are going back.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Very clean and the staff are quite kind and knowledgeable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Garrett, Western Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

M A Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

gail, Bremerton

Stayed 1 night in Apr 2024