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New Dawn Hotel

2.0 star property

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Photo gallery for New Dawn Hotel

Front of property – evening/night
Exterior
Reception
City view
Interior

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping

Explore the area

Map
95 Inverness Terrace, London, England, W2 3JU
  • Hyde Park
    ‪12 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Club Room

Iron/ironing board, bed sheets

Club Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Quadruple Room | Iron/ironing board, bed sheets

Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room

Iron/ironing board, bed sheets

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Iron/ironing board, bed sheets

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Iron/ironing board, bed sheets

Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Iron/ironing board, bed sheets

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

New Dawn Hotel

Hotel in London, a short walk to Kensington Gardens
Concierge services, tour/ticket assistance and a garden are available at this smoke-free hotel.
New Dawn Hotel offers 28 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
During your stay at New Dawn Hotel, you're just a quick walk from Kensington Gardens. Features include concierge services.
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Hyde Park and Kensington Gardens
New Dawn Hotel offers its guests a terrace, tour/ticket assistance, and a garden. The front desk is open around the clock.

This London hotel is smoke free.

Languages

Arabic, English, French, Hindi, Italian, Spanish

Property amenities

Parking and transport

  • Offsite parking available (GBP 25 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Dawn Hotel
New Dawn Hotel
New Dawn Hotel London
New Dawn London
New Dawn Hotel London, England
Hotel New Dawn
New Dawn Hotel London
England
Hotel New Dawn
New Dawn London
New Dawn Hotel Hotel
New Dawn Hotel London
New Dawn Hotel Hotel London

New Dawn Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 8 out of 124 reviews
Rating 8 - Good. 24 out of 124 reviews
Rating 6 - Okay. 23 out of 124 reviews
Rating 4 - Poor. 27 out of 124 reviews
Rating 2 - Terrible. 42 out of 124 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Samantha

Stayed 1 night in Jul 2022

6/10 Okay

Debby, Newport

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff were tremendous. They are trying to make the hotel better. Don't expect a huge room. The rooms are small, hot, and have seen better days. Expedia charged us an exorbitant amount for the room and keep a huge portion.
Stayed 5 nights in Jun 2022

4/10 Poor

Duncan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

We didn't get the room we paid for, the room was completely inadequate for 4 people. Thick with dust, minimal daylight. No housekeeping. Dodgy lock on the room. Luggage storage not secure. Terrace not cleaned. Staff completely disinterested in issues. The owner and staff do not care about customers and are clearly not suited to hospitality and will impact on Hotels.com reputation.
Stayed 2 nights in Jun 2022

2/10 Terrible

Fiona

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get to stay at the hotel. They lost the booking. Staff were unhelpful and rude. Left me stranded in London with no room with a child with additional needs.
Stayed 1 night in May 2022

4/10 Poor

Jason

Disliked: Property conditions & facilities

It's all lies

The photos on Hotels.com are not a true representation of the hotel. It's not rumn by the ladies pictured and there was no sign of a breakfast. Dis-organised and run down it basically served a purpose but I wouldn't stay there agian.
Stayed 1 night in May 2022

2/10 Terrible

Ashley

Stayed 1 night in Apr 2022

4/10 Poor

Jeremy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Angela

Stayed 1 night in Feb 2022

2/10 Terrible

Fiona-louise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Never again

Good afternoon I am writing to with reference to my booking of The New Dawn Hotel in Bayswater London, from Monday 31st January-4th February 2022. Firstly this booking was for myself, my five year old daughter and my mother. I have been trying to take my daughter to London from France for over the last two years but due to the pandemic this has not been possible. I obviously went onto your website as I have done on many occasions and always been satisfied in choices made, until this occasion. Firstly we arrived to the hotel around 8.30pm and was greeted (I use this term lightly) by a untrained receptionist, who told us to “wait” whilst she spoke on the telephone to her boss for guidance as to how to process us via your booking which was already booked by myself and paid in full. After waiting for over thirty minutes (my five year old daughter who was extremely tired and hungry) we were shown into room 3 downstairs which was not of a high standard, no wardrobe or chest of drawers to place our clothes. Whilst in this room the receptionist received a call on the telephone from her boss to say that we had only booked one double and a single bed and this room had two doubles. The receptionist then took us upstairs to a really small, extremely hot room, we then asked what time our breakfast was served (which we had paid for) and we were told that  there was no breakfast and this was a mistake. We were told that there were many restaurants nearby, which was no
Stayed 4 nights in Jan 2022

6/10 Okay

Martine

Travelled with group
Liked: Property conditions & facilities, room comfort

Budget hotel

It's a budget hotel so you get what you pay for. Checking in was quite the experience, with a huge amount of confusion over keys and available rooms, and I was initially sent to a room that already had guests in, but eventually the manager turned up and sorted everything out. The room was small but comfortable, and the hotel was quiet and felt secure. The room i originally got sent to was at the very top of the building up a narrow winding stair - i'd have struggled if i had much luggage or any sort of mobility issue. In short, fine if you're on a budget, not in a hurry and don't mind small spaces.
Stayed 1 night in Dec 2021

2/10 Terrible

David

Stayed 1 night in Dec 2021

2/10 Terrible

Henrik

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel that scams their guests

We arrived at the hotel and had book two double rooms. They tried to give us a double room they had crammed a bunkbed in. We refused - after 30 minutes we were given the rooms we har ordered.. The receptionist and manager was speaking in Arabic to keep their exchange secret, but I speak Arabic so understood their scam. We were then given two double rooms as paid for. One more set of guests arrived, two women wth two small children having booked a quadruple. They were not give a room, and sent away at 11:30 pm. having driven all the way from Northern England - and paid in advance as us!. The sheets in our rooms had not been changed. We asked for clean sheets, were given on set anbd told to change ourselves. Later on we heard three other people had the same experiences. The hotel books more guests than they have room than they have room for and gamble that they can trick or just throw out the guests. Worst hotel ever.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here ran down rude staff and dirty!!

We arrived at 4pm to be told we have to wait for our room to be prepared. After 45mins of waiting we asked what was happening as the kids were tried and just waited to relax in the room. We had reserved a double room with a double bed and 2 singles. The manager took us to our room after a hour of waiting we walked in the room and there was someone elses suit cases in the room the manger said that the guest had not checked in yet there for they would give us the room not the 2 single and 1double. I had booked. As soon as we enter the room we could see it was ran down dirty and cold The toilet was filthy with poo down it and per and pubes over it. the bed covers were dirty the window was moldy wouldn't shut as had no handle. I had to asked the manger twice if he could close it after the second time he went out and kicked it close so hard scaring the children. It seemed as no one had no idea what they were doing or had any knowledge of us actually coming as I was asked who I booked with . Telling them Hotels. Com They had no idea we was coming. Didn't feel safe here at all and definitely won't be going back there.
Stayed 1 night in Nov 2021

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location friendly n comfort

Stayed 1 night in Sep 2021

2/10 Terrible

Tania

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very small room for a family. Mattress was terrible rolled unto partner .. bunk bed ladder broken ! No internet . Or coffee no restaurant as advertised. Very poor
Stayed 1 night in Aug 2021

2/10 Terrible

Adriaan

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location was good. Rooms were not as advertised. Booked a queen, put into a room with two singles, rooms smelt of fresh paint. Stayed for a week and when asked to change into the type of room that was booked were told that none were available for the duration.
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
The upstairs rooms are up a narrow winding staircase with no escape if there was a fire. The bathroom was too small, hardly any room to do anything. Beds were extremely uncomfortable. Staff were not very helpful for example one said we didn't need a remote control, another gave us one and that didn't work. They asked for photo ID and my ID number which I found weird as I wasn't going on holiday and as a born and bred British citizen we don't have ID number. All in all I would steer clear of this hotel. It is not cheap and cheerful, it is just cheaper.
Stayed 3 nights in Jul 2019

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camp beds???

Ok for the night, nothing bad to say apart from having to sleep on camp beds,basic and did the job.
Stayed 1 night in Jul 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the job with a smile

It was fine, you get what you pay for but what’s important is that it is clean and friendly and I would go back
Stayed 2 nights in Jul 2019

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Really great! Helpful and friendly staff, good location!
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in May 2019