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Novotel London Paddington

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Paddington

Front of property – evening/night
Terrace/patio
Exterior
Fitness facility
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Paddington Central
    3 min walk
  • HUCKSTER London
    1 min walk
  • London (QQP-Paddington Train Station)
    9 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Novotel London Paddington

Art Deco London hotel in London City Centre with a fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel London Paddington. During your stay, you're just a quick walk from Paddington Central. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Elements, a brasserie that serves international cuisine
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the overall condition of the property and the proximity to public transport
  • Just a 3-minute drive from Hyde Park and a few minutes from Madame Tussauds Wax Museum
  • Pets welcome for a fee
Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel London Paddington.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Elements – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Japanese, Lithuanian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from 26 April 2024 to 30 November 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1005 reviews" "
Rating 8 - Good. 333 out of 1005 reviews" "
Rating 6 - Okay. 116 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent service from to leaving. We would use this hotel again as it was ideal for us.
Stayed 3 nights in Sep 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property seemed outdated inside. There were no power outlets by bed and the bathrooms were mediocre. The food was very good in the restaurant and services was great.
Stayed 2 nights in Sep 2024

8/10 Good

Pawan Kumar, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and walkable from Paddington station. Price high but may be appropriate for London 😌
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonietta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Novotel, was impressed. Lovely room and facilities, although I didn’t get to see swimming pool. Lovely quiet location, with shops, cafe and diners. Closely located to station although I did get lost to find it. Staff were helpful, the only thing that seemed awkward was that Reception were seated very low on table. Definitely recommend for solo travellers and their dogs. Thank you.
Stayed 1 night in Sep 2024

4/10 Poor

Gari

Travelled with family
Pet friendly more like profit from pets
Pet friendly is not the word I would use pet surcharge £50 for a 4 kg dog to stay in the same room. No bowl provided nothing for the £50 not what I would Call pet friendly do not profit from pets
Stayed 1 night in Sep 2024

6/10 Okay

Hiwa

Stayed 8 nights in Aug 2024

10/10 Excellent

Humaira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Friendly and efficient. Great breakfast!
Stayed 3 nights in Aug 2024

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tiffany, Watchung

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There was ongoing construction during the day 9-5 and scaffolding in front of our windows. We had to keep drapes closed. We were not in the room during the construction hours so did not impact us. Hotel was clean and conveniently located and reasonably priced. We had a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lush few days. The building work didn’t detract from our stay. Clean, well equipped room. We loved the clean pool, good gym and provision of towels and good toiletries was appreciated.
Stayed 1 night in Aug 2024

8/10 Good

Paul, San Diogo

Travelled with family
Liked: Staff & service, amenities
The rooms are dated, specifically the carpet was stained. The room we reserved was not ready upon arrival, after 5 pm, as they booked the wrong room, however, the staff worked hard to mend their mistake.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff was so friendly and welcoming. They went out of their way, whenever possible, to meet our needs and make us feel comfortable. The hotel was clean and we had everything we needed. The room was comfortable, clean and quite spacious. (Though the sofabeds are probably best on a short-term basis.) We were pleased with the location - very central and in the immediate vicinity of Little Venice, which is an area that we are drawn to. We also love the immediate neighborhood with the inviting garden walkway to the hotel entrance. The only reason for a slightly lower score on property condition was the current renovations. The renovations were a slight minus, though we found that this did not have a great effect on our stay. (There is notice of the renovations on the hotel website. And the situation is temporary.) All in all, a great hotel option! - and we will be returning.
Stayed 11 nights in Aug 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Be aware: there is building work underway on the outside of the hotel which means scaffolding and workmen outside windows, and drilling noise from 9am until 5pm. We did not find this out until we checked in! The official Accor website only shows this if you open the "Hotel Information" box, and states this will be the case from January until November 2024. It is NOT MENTIONED in the Expedia details, only in the customer reviews (which we unfortunately did not read before making a last-minute booking!). Having said that, the staff were extremely friendly, patient and helpful, and the noise did not affect us as we were out all day. The location in Paddington Central is ideal for accessing the tube, with all central tourist attractions within a few stops. There is an excellent selection of bars, coffee shops and restaurants around the picturesque canal setting. The bathroom faciltiies in our room were a bit dated and could do with modernising. However when we reported in the morning that our shower door was leaking it had been dealt with by the time we returned for dinner.
Stayed 4 nights in Aug 2024

10/10 Excellent

Phillip, North York

Travelled with family
Liked: Amenities, property conditions & facilities
Hotel under reno. It gets noise but only better 9 to 5.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location; very walkable to Paddington Station from where you can get anywhere in London. The staff were superb, the hotel was clean and very modern and the rooms quite spacious and comfortable. The area around the hotel was very quiet but within a short distance there were lots of lively dining spots. The breakfast had lots of wonderful choices for all tastes. We would definitely return to this hotel for future stays in London.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tiffany, Watchung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and standard of accommodation. A perfect stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel in a great location
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Elka

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Slightly out of the way for our itinerary but that was our choice. Room was for 2 adults 1 child and room was only made up for 2 (happens in a lot of places and was quickly rectified). However, building work going on at the hotel, scaffolding up and some noise. When we got to the room, could not see out of windows due to scaffolding and covering. This was not explained on Expedia site or communicated by the reception staff at check in. We were glad we arrived on a Friday, as not sure who would be outside your window waking up on a working day!
Stayed 1 night in Aug 2024