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Park Grand Mayfair

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Grand Mayfair

Lobby
Exterior
Spa
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
31 Great Cumberland Place, London, England, W1H 7TA
  • Marble Arch
    3 min walk
  • Hyde Park
    5 min walk
  • Selfridges
    6 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for Club Double Room

Minibar, in-room safe, desk, soundproofing

Club Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

Thistle London Marble Arch

Free WiFi
Restaurant
Air conditioning
Gym
4.0 out of 5, Very good, (1025)
The price is CHF 181
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Thistle London Marble Arch

About this property

Park Grand Mayfair

Hotel with a restaurant, a short walk to Marble Arch
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers and a front desk safe.
Park Grand Mayfair offers 42 accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Park Grand Mayfair. During your stay, you're just a quick walk from Marble Arch. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute walk from Marble Arch and 5 minutes on foot from Hyde Park
There's a restaurant on site. Public spaces have free WiFi. Park Grand Mayfair also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:30 AM.
Park Grand Mayfair has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Park Grand Mayfair Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 172 out of 535 reviews" "
Rating 8 - Good. 144 out of 535 reviews" "
Rating 6 - Okay. 83 out of 535 reviews" "
Rating 4 - Poor. 65 out of 535 reviews" "
Rating 2 - Terrible. 71 out of 535 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of London, everything is pretty much in walking distance. Clean rooms and kind staff memebers. Really recommend the breakfast here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol Ann, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful boutique property run by super caring and efficient staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate, quiet, and comfortable. The staff was always smiling and quick to offer assistance. 2 blocks to subway and bus stops was lovely. We would stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here the hotel is amazing so clean, modern and fresh and see defo 5star ratings
Stayed 1 night in Aug 2024

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, hotel is quiet, beautiful and the staff can not do enough for you. Lots of little individual touches throughout our stay. Will definitely stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay in a central hotel with a fabulous breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay. Really lovely staff and great location. Rooms clean and tidy. Will definitely look at booking again when back in london. Thanks for a great stay 😀
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Return visit after 6 years. Great location and a good clean hotel, however felt disappointed with my stay, as the bathroom needed some attention. This was a shame as the bathroom was with modern décor and only needs a small amount of investment / repairs for the bathroom to complement a great room and hotel. Room 403. Disappointingly I would now consider other hotel options for any further stays in London.
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area near Marylebone and Oxford street for shopping . Staff were lovely. We were offered a glass of fiz on arrival . The lobby area offered fresh strawberries and bottled water . Although we were too early to check in a coffee was offered in the dining room which was very kind. Room was small, but suited our stay perfectly. Would recommend this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here, staff were so nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Farouq

Stayed 1 night in Aug 2024

6/10 Okay

Nicky

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service
Single room with a single bed is extremely small. On the websites wrong size is displayed.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

SONIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but all the facilities required were provided.
Stayed 1 night in Aug 2024

8/10 Good

Kalpana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for 2 nights. Very convenient location .
Stayed 2 nights in Aug 2024

6/10 Okay

ashliegh

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Just ok
The room looks like nothing in the picture. Hotel is out-dated in design with very small rooms. It was expensive too.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location At A Reasonable Price
Perfect location, staff very friendly and obliging. Complimentary fruit and water in room as well as at Reception, also marshmallows/dates and chocolate mints should you want! Arrived early, room not ready, left our bags and on our return they had been taken to our room
Stayed 1 night in Aug 2024

6/10 Okay

Keely

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and cleanliness upon arrival was great, couldn’t fault the staff they were lovely, We booked the deluxe double room, which we got a room in the basement with no functioning window to get any air it was very small, I’m no good with small areas was very claustrophobic, none of the pictures show rooms without windows so didn’t think this would be a problem. asked if we can move they moved us to a slightly bigger room, don’t think it was great value for money but is in a great location. Rooms are definitely not sound proof could hear all of the convos from next door especially in early hours of the morning, breakfast was great we couldn’t fault this, overall hotel is good staff are lovely but just a lot of money for the type of rooms we were given.
Stayed 1 night in Jul 2024

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Peter, Middlesex

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Let’s clear up one thing now, this is not a 5* hotel but was awarded a 5* rating by the AA as a B&B. Yes there is a restaurant - the only one where breakfast is served. That’s it. Room service - doesn’t exist, that’s for cleaning services only. The rooms are very, very small but comfortable enough. The carpets do let the place down as they are rather old and worn but that aside, the staff are nice and helpful. If you want a convenient place to stay adjacent to Marble Arch and Oxford St, than you will be very pleased but be prepared to pay a price for this.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Catherine

We booked to stay in the 'Park Grand Marble Arch'. But 2 days before arrival we received an email to say there was a problem and we were being moved to the Grand Royale Hyde Park. Disappointing that at such short notice we were moved. Customer service regarding this move was limited and vague. Still refining emails asking how it start was at the Park Grand. All very bizarre!?!
Stayed 1 night in Jul 2024