Park Grand Paddington Court

4.0 star property

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Photo gallery for Park Grand Paddington Court

Front of property – evening/night
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Junior Studio Suite, 1 Double Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains
Junior Studio Suite, 1 Double Bed with Sofa bed | Private kitchenette | Coffee/tea maker, electric kettle

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
27 Devonshire Terrace, Paddington, London, England, W2 3DP
  • Hyde Park
    ‪7 min walk‬
  • Marble Arch
    ‪20 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Deluxe Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Court Wing, Cosy Double

  • Sleeps 2
  • 1 Double Bed

Double Room (Compact)

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Court Wing, Deluxe Double

  • Sleeps 2
  • 1 Double Bed

Devonshire Wing, Deluxe Double

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Court Wing, Club Twin

  • Sleeps 2
  • 2 Single Beds

Club Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Club Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Court Wing, Club Double

  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

Devonshire Wing, Club Double

  • Sleeps 2
  • 1 Queen Bed

Court Wing, Deluxe Triple

  • Sleeps 3
  • 1 Double Bed

Devonshire Wing, Deluxe Triple

  • Sleeps 3
  • 1 Double Bed

Deluxe Family Room

  • Sleeps 4
  • 2 Double Beds

Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Court Wing, Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Park Grand Paddington Court

Hotel with a fitness centre, a short walk to Hyde Park
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a meeting room.
Park Grand Paddington Court offers 175 accommodations with a safe and free newspapers. 29-inch LED televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Park Grand Paddington Court gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include free newspapers in reception, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the breakfast
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Park Grand Paddington Court.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 7:00 AM and 10:30 AM.
Park Grand Paddington Court has a restaurant on site.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 35 per day)
  • Street parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Nearby parking fee: GBP 35 per day (5249 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Paddington Court
Best Western Shaftesbury Court
Best Western Shaftesbury Court Hotel
Best Western Shaftesbury Court Hotel Paddington
Best Western Shaftesbury Court Paddington
Best Western Shaftesbury Paddington
Best Western Shaftesbury Paddington Court
Paddington Best Western
Paddington Court
Shaftesbury Paddington Court
Best Western Shaftesbury Paddington Court London Hotel London
BEST WESTERN Shaftesbury Paddington Court London England
Park Grand Paddington Court London, England
Park Grand Paddington Court Hotel
Park Grand Court Hotel
Park Grand Paddington Court
Park Grand Court
Park Grand Paddington Court London England
Best Western Paddington Court Hotel
Park Grand Paddington Court London

Park Grand Paddington Court Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 754 out of 2105 reviews
Rating 8 - Good. 632 out of 2105 reviews
Rating 6 - Okay. 367 out of 2105 reviews
Rating 4 - Poor. 207 out of 2105 reviews
Rating 2 - Terrible. 145 out of 2105 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Not great for 4 stars. Fine for 3 stars.

Staff were prickly and dismissive. There were multiple small problems with my room they were slow to fix. Bedding is scratchy. Look elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Stayed 2 nights in Feb 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Karen Olivia

Disliked: Amenities, property conditions & facilities
My room was cold even if i put the temperature up. Perhaps the heating system was old or not working properly. The carpet is probably not be cleaned regularly, it gave me sinus allergies.
Stayed 1 night in Feb 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities

Club Double rooms are small!

We stayed in a Club Double Room and it was very small and the bathroom was tiny (about 2m x 1m!) Not what I would have expected paying for a Club Double. I don't know how small the Cosy Double or the Deluxe Double would have been! The room was nice though, we had a Super King bed and a free bottle of wine because it was Valentines Day
Stayed 1 night in Feb 2025

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed for 3 nights. I found that there was a flickering light on the ceiling. A hotel staff told me that I have to adjust the dimmer switch to fix that. Unfortunately the problem was still there and I have to turn off all the ceiling lights to make it more comfortable. In addition, they gave a tiny single bed and the bed sheets size was too small to cover the whole bed. A very annoying experience. I won’t recommend this hotel to anybody.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Neeraj

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so small. It was hard to even open a regular suitcase. The room was dirty and full of dust.
Stayed 1 night in Feb 2025

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would return again

Stayed here for two nights while visiting London. Staff were lovely and friendly and accommodated an early check in for us. Room was small but clean and location was ideal. The only negative was the air conditioning system for the hotel was right outside our bedroom window so the noise was continuous so I would request a different room next time.
Stayed 2 nights in Jan 2025

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

4/10 Poor

Alan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nobody answers the phone

I left some property at the hotel. That's my fault. So I called to arrange for them to find it so I could come and pick it up. 17 times I had to call to get them to pick the phone up the first time. When I did finally get someone to answer the phone, the person I spoke to said to call back in about 15 minutes to give him chance to speak to house keeping. Okay, no problem. It then took another 8 times to get them to answer the phone. There's no way to leave a message either because when the call goes to voicemail after just 6 rings you get "this mailbox is full" The overall experience of the hotel was fine, but don't let the pictures on google decieve you. The rooms are tiny, but taken with a wide-angle lens so they look bigger. You're about a 10 minute walk from Paddington station which is served by National Rail services, The Elizabeth, District, Circle and Hammersmith & City lines.
Stayed 3 nights in Jan 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra

Stayed 1 night in Jan 2025

10/10 Excellent

Fiona

Travelled with family

Well worth a look

The room was extremely well appointed with everything you could need. The cleanliness was amazing. All dealings with staff were very friendly and efficient.
Stayed 2 nights in Jan 2025

6/10 Okay

Frank

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

HD

Stayed 2 nights in Jan 2025

10/10 Excellent

Adji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an outstanding experience at this hotel, thanks in large part to the incredible service provided by the front desk team. From the moment we arrived, they went above and beyond to ensure our stay was as comfortable and enjoyable as possible. Not only did they provide helpful local recommendations, but they also made sure all our requests were met promptly and with a smile. Their warmth and attention to detail truly set this hotel apart. It’s rare to encounter such dedicated hospitality, and I would highly recommend this hotel to anyone looking for a stress-free and welcoming stay.

4/10 Poor

darren

Stayed 1 night in Dec 2024

2/10 Terrible

Angela

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is in need of repairs. My room was two flights up and the elevator wasn't working. My bed was up against a drafty window, and I couldn't escape the cold. Even though I'd change the thermostat to a warmer temperature, it would reset during the night to a preprogrammed temperature. I'd wake up in the middle of the night when the room turned cold again. I was offered a room change on the first floor as well as a heater. I took the room change, and of course, that room was also drafty but a bit better since the bed wasn't up against the window and the drapes were longer blocking some of the cold. I wanted to checkout sooner but each person at the front desk gave me conflicting information about any credit given for unused days. The final verdict was that no credit would be offered for unused days. They offered a credit for a day due to the alarm going off after midnight. There was mention of a flooded basement due to a problem with the furnace. They did not credit me for that day during my checkout but asked that I email them and call Expedia. I emailed them a couple of times. I'm still waiting. They shouldn't offer a credit and then not honor it.
Stayed 6 nights in Dec 2024

6/10 Okay

Johanne

Liked: Staff & service, property conditions & facilities

Not bad, but disappointing

The location of the hotel is great, very convenient, and we had the included breakfast which was worth having. We were also celebrating a birthday and they had kindly decorated the bed and brought up wine and chocolate free of charge which was a very nice surprise! We had a few things that impacted our stay quality however - the room wasn’t fully cleaned when we checked in and it was late when we did, the wall are thin so we did hear other guests, there was a green light in the room (the smoke detector maybe) that was too bright during the night, and the soap dispenser wasn’t working but we did get that fixed. We were hoping that the hotel would at least not charge us for the bottled waters we drank t make up for all of this but they didn’t give us anything. A bit disappointed by our stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loovvveeed the room! It was very spacious and the amenities were amazing! For the price that I paid, the room was more than I could have asked for!
Stayed 2 nights in Dec 2024

4/10 Poor

Damien

Business traveller
Disliked: Staff & service, property conditions & facilities

This is a 2.5 start hotel at best

Very run down hotel. Not clean in places. Gym is a smaller than a garden shed. Can't move in it. So many better options in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024