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Park Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hotel

Lobby sitting area
Reception
Twin room | Bathroom | Hair dryer, towels
Desk, iron/ironing board, free WiFi
Exterior

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
327 Cranbrook Road, Ilford, England, IG1 4UE
  • Queen Elizabeth Olympic Park
    10 min drive
  • Westfield Stratford City
    11 min drive
  • London Stadium
    12 min drive
  • London (LCY-London City)
    12 min drive

Room options

View all photos for Twin room

Twin room | Desk, iron/ironing board, free WiFi

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Desk, iron/ironing board, free WiFi

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

Britannia Inn Hotel

Parking included
Free WiFi
Housekeeping
24/7 front desk
3.3 out of 5, (876)
The price is CHF 70
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Britannia Inn Hotel

About this property

Park Hotel

Suburban Ilford hotel in Cranbrook with free parking
A 24-hour front desk, a TV in a common area and free self parking are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms.

This Ilford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Park Hotel, you'll be close to ExCeL Exhibition Centre. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include TV in a common area
  • 11 minutes by car from ExCeL Exhibition Centre and 9 minutes from Thames River
Park Hotel offers its guests a television in common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilford hotel.

Languages

English, Hindi, Italian, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Park Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 142 out of 1005 reviews" "
Rating 8 - Good. 335 out of 1005 reviews" "
Rating 6 - Okay. 244 out of 1005 reviews" "
Rating 4 - Poor. 136 out of 1005 reviews" "
Rating 2 - Terrible. 148 out of 1005 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Darran

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare
Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,
Stayed 1 night in Apr 2024

6/10 Okay

Ayesha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Was told we would get breakfast in an email, but no breakfast was available! Misleading info!
Stayed 1 night in Apr 2024

6/10 Okay

Rudy

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom door couldn't close or lock. Room and bathroom was clean. Receptionist lady was nice. There was security at entrance, otherwise the hotel wouldn't seem safe. I'm guessing the hotel is also being used as temporary accommodation for people waiting for a house or could be asylum seekers waiting for permanent accommodation. (I could be wrong).
Stayed 3 nights in Apr 2024

2/10 Terrible

Vivek

Stayed 1 night in Mar 2024

2/10 Terrible

UMAIR

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is clean everything is ok. I booked different room but staff gave me average room and in email they mentioned you pay £50 deposit but they changed me £100 totally different to what they show to people on website
Stayed 1 night in Mar 2024

6/10 Okay

Meena

Noise Cleanliness good
Stayed 1 night in Mar 2024

2/10 Terrible

Jeanette

Stayed 1 night in Nov 2023

2/10 Terrible

Hanene

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The reception is awful, the advertising is misleading, there is no restaurant or dinner service, the hotel is very dirty, the room is boxes small 45cm width windows and only the top window can be open, no curtain so woken up early no tea and coffe available in the room . Fir the price you can gind better hotel. NOT recommend and after 3 days still still vaiting for the refund of my deposite
Stayed 1 night in Jun 2023

2/10 Terrible

Des

Business traveller
Disliked: Cleanliness, staff & service
Bad Service
Toilet seat broken, carpet stained, no customer service from reception( having dinner, requested for a fan several times and never came to tell me there wasn’t any until I was checking out)
Stayed 2 nights in Jun 2023

2/10 Terrible

Khayrul

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as I was checking in greeted with reception having an argument with customers.on my booking had breakfast included but get told I cannot have any as they have decided to close. I showed evidence and the manager decided to delete my email. Very rude and unhelpful. Would not recommend to anyone. Broken lights in the room and no fans. Or tea or coffee in room but there was a kettle. Customer service does not exist. You will be lucky to get a smile. Minus 5 stars and that’s generous. I contacted Expedia who said would get back to me via chat but have not had a word from you. Shocking and bad.
Stayed 1 night in Jun 2023

2/10 Terrible

Dawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet dirty. No toilet paper. Receptionist very nice Did not like having to put down another deposit, even though paid for room already. Kettle with no cups No soap to wash hands
Stayed 1 night in Jun 2023

2/10 Terrible

Rita

Stayed 1 night in Jun 2023

2/10 Terrible

Saima

Stayed 1 night in Jun 2023

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Louise

Travelled with group
Liked: Staff & service
Average accommodation
When we arrived we were told we would be staying im the sister hotel,which was a few mins drive away. The staff in the sister hotel were very polite and checked us in quickly. Our room was standard and smelt clean but the carpet dressing table and walls were covered in marks and stains,which is not what you expect to see. It needs decorating and updating. Location was ideal for where we were going
Stayed 1 night in Dec 2021

2/10 Terrible

Shahed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

2/10 Terrible

Arivalagan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t bother
The only good thing about this place is staff are nice but terrible place to stay. Horror show
Stayed 1 night in Nov 2021

4/10 Poor

Shafiq

Stayed 1 night in Nov 2021

2/10 Terrible

Immanuel

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Terrible place
Stayed 2 nights in Nov 2021

2/10 Terrible

Noor

Stayed 1 night in Nov 2021

2/10 Terrible

Tasnia

Stayed 1 night in Nov 2021

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude manager Ali
Stayed 1 night in Nov 2021

6/10 Okay

Praveen Lakshmanan

Travelled with family
Liked: Staff & service
Stayed 2 nights in Nov 2021

2/10 Terrible

Csilla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi
Stayed 7 nights in Oct 2021