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Park Hotel

2.5 star property

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Photo gallery for Park Hotel

Lobby sitting area
Reception
Desk, iron/ironing board, free WiFi
Exterior
Twin room | Bathroom | Hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
327 Cranbrook Road, Ilford, England, IG1 4UE
  • Westfield Stratford City
    ‪11 min drive‬
  • ExCeL Exhibition Centre
    ‪11 min drive‬
  • O2 Arena
    ‪17 min drive‬
  • London (LCY-London City)
    ‪12 min drive‬

Room options

View all photos for Twin room

Twin room | Desk, iron/ironing board, free WiFi

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Desk, iron/ironing board, free WiFi

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Park Hotel

Victorian hotel in Ilford with free parking
A 24-hour front desk, a TV in a common area and free self-parking are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Park Hotel offers 60 accommodations with coffee/tea makers and portable fans. LCD televisions are featured in guestrooms.

This Ilford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Park Hotel, you'll be close to ExCeL Exhibition Centre. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include TV in a common area
  • 11 minutes by car from ExCeL Exhibition Centre and 9 minutes from Thames River
Park Hotel offers its guests a television in common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilford hotel.

Languages

English, Hindi, Italian, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Hotel Ilford
Park Ilford
Park Hotel Hotel
Park Hotel Ilford
Park Hotel Hotel Ilford

Park Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 145 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 243 out of 1002 reviews
Rating 4 - Poor. 132 out of 1002 reviews
Rating 2 - Terrible. 153 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Enrique

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Mirza

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and smelly
Stayed 3 nights in Dec 2024

2/10 Terrible

Mirza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Kevin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff unfriendly. Basic room no bedside cabinet, terrible thin pillows.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Value
I received a fresh, light, and well presented large double room with a nice TV, fridge, and an equally clean and fresh ensuite bathroom
Stayed 1 night in Dec 2024

2/10 Terrible

Mehmood

Travelled with group
Disliked: Amenities, property conditions & facilities
the fridge inside the room was not functioning properly. I got electric shock when I touched it.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

xu

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
She has brought shame to her hotel!
I have never encountered such terrible service. I booked the hotel online, and when my colleague went to check in, he realized he had forgotten to bring his ID and credit card. After registering with a photo of his ID, he was told that a physical card was required to pay the deposit—bank transfers, cash, or Apple Pay were not accepted. Without a physical card, he would not be allowed to stay. It was already 11 PM, and we couldn’t go back to retrieve the card or find another hotel. My colleague, who doesn’t speak English well, didn’t know what to do. He pleaded for an alternative solution, but the Indian female staff member coldly refused, simply stating that if he couldn’t provide a card, he had to leave, and then ignored his further inquiries. She even shouted at him, “You must have a physical card. If not, leave!” before walking away. Later, a male staff member came over and suggested asking a nearby friend to help pay, which finally resolved the issue. Travelers can often face unexpected situations, such as forgetting or losing their documents. This female staff member perfectly exemplified someone lacking patience, service awareness, and even basic human empathy. She is truly unfit for this job and has brought shame to her hotel!
Stayed 2 nights in Nov 2024

2/10 Terrible

iliyas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful experience disgusting service and pla
Stayed 1 night in Dec 2024

6/10 Okay

jeydikson

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dipen B

Stayed 4 nights in Nov 2024

10/10 Excellent

Nison

Stayed 1 night in Nov 2024

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was not ready at 8 30 pm said it needed cleaning. Made me pay £100 deposit which is not returned to my bank till 7 working days .lucky that then sent us to a different sister hotel witch was better.hope the £100 get returned in 7 working days . please avoid this hotel.
Stayed 1 night in Nov 2024

8/10 Good

Santosh

Stayed 1 night in Nov 2024

2/10 Terrible

olumide

My friend could not use it due to some wrong registration
Stayed 1 night in Nov 2024

4/10 Poor

Pathmaranee

Travelled with family
Nothing has provided. No kettle and no tv no cups
Stayed 2 nights in Nov 2024

6/10 Okay

Aneesh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Darran

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare
Worst experience ever staying at a hotel. Bed was terrible needs a new mattress. People living in the hotel with kids running wild far to much noise . Avoid at all cost better to spend a bit more for somewhere else. Also they make you pay a £100 fee in case of any damages but hold on to the money for a week,
Stayed 1 night in Apr 2024

6/10 Okay

Ayesha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Was told we would get breakfast in an email, but no breakfast was available! Misleading info!
Stayed 1 night in Apr 2024

6/10 Okay

Rudy

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom door couldn't close or lock. Room and bathroom was clean. Receptionist lady was nice. There was security at entrance, otherwise the hotel wouldn't seem safe. I'm guessing the hotel is also being used as temporary accommodation for people waiting for a house or could be asylum seekers waiting for permanent accommodation. (I could be wrong).
Stayed 3 nights in Apr 2024

2/10 Terrible

Vivek

Stayed 1 night in Mar 2024

2/10 Terrible

UMAIR

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is clean everything is ok. I booked different room but staff gave me average room and in email they mentioned you pay £50 deposit but they changed me £100 totally different to what they show to people on website
Stayed 1 night in Mar 2024

6/10 Okay

Meena

Noise Cleanliness good
Stayed 1 night in Mar 2024