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Park Plaza London Riverbank

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Plaza London Riverbank

Bar (on property)
Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine
Indoor pool
Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • Westminster Abbey
    14 min walk
  • Houses of Parliament
    14 min walk
  • Westminster Bridge
    15 min walk
  • London (LHR-Heathrow)
    46 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View

  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed) | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 Double Bed (Sofa bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View

  • River view
  • Sleeps 4
  • 1 King Bed

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About this property

Park Plaza London Riverbank

Riverfront London hotel in London City Centre with a fitness centre
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Park Plaza London Riverbank's great location gets high marks from our customers. During your stay, you'll be within walking distance of Westminster Abbey. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 15-minute walk of Westminster Abbey and Houses of Parliament
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Riverbank.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Chino – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 876 out of 1627 reviews" "
Rating 8 - Good. 392 out of 1627 reviews" "
Rating 6 - Okay. 185 out of 1627 reviews" "
Rating 4 - Poor. 107 out of 1627 reviews" "
Rating 2 - Terrible. 67 out of 1627 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Travelled with family
Stayed 1 night in Aug 2024

4/10 Poor

Andy

Stayed 1 night in Aug 2024

10/10 Excellent

sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a lovely stay! We didn’t get to enjoy the hotel facilities much but seemed like a great place. Our room was lovely too. We took a room with a kitchenette which sleeps 4. There were only enough kitchen items for 1 person ( plates / glasses etc
Stayed 1 night in Jul 2024

6/10 Okay

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Aug 2024

6/10 Okay

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

p

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel! The room was exceptionally clean and comfortable, and the breakfast was awesome. The lobby and the door staff were kind, and helpful. All the attractions especially London Eye, and Big Ben was at walk-able distance. The view of the Thames River just across the street of the hotel was scenic.We are grateful for the hospitality shown by the staff. Our children, 10 year old and 6 year old, enjoyed the welcome gift bags and the welcoming chocolates treat. They loved the swimming pool and the restaurant food (Chino Latino). We would love to visit back soon.
Stayed 7 nights in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The front desk staff was nice and friendly but the cleaning staff is lacking. I opted for the eco friendly service so the only clean every couple of days but when they did the only gave us 2 towels for 3 people the didn't refill the body was shampoo or conditioner and when I tried to talk to housekeeping their English skills were lacking and it was a struggle to get across what we needed. Room service was lacking, I ordered room several which they changed me for and the food never came and when I called on they said they would look into it and call me back and never did so when I called them back I told them to cancel it as it had been 3 hours and I was going to bed, I asked them to credit back my card which they said they would buy I still haven't been credited, when I asked them about it again they said they would look into and call me back and never called. It's probably for the best as their food isn't that great anyway
Stayed 8 nights in Aug 2024

8/10 Good

Ahmed

Travelled with family
This hotel was efficient, the receptionists helped with any problem I had, even regarding things that had nothing to do with the hotel, excellent people work there
Stayed 4 nights in Aug 2024

10/10 Excellent

ELAYNEA

Stayed 2 nights in Aug 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location, walking distance to mojor tourist atteactions. Close to restaurants and a small grocery store. Accessible to public transportation. Clean room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

8/10 Good

George

Travelled with family
Liked: Staff & service, amenities
Rooms could do with a freshen up, and bathroom/showers given a deep clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, room was very clean and easy to get to by bus or walking
Stayed 1 night in Jun 2024

10/10 Excellent

Cesia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great hotel, the restaurant is super recommended, food and everything else was great 10/10
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Freeda mary-ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was wonderful at this property
Stayed 6 nights in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to every where from this location
Stayed 1 night in Aug 2024

10/10 Excellent

Satveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

LIZETTE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No view
Stayed 2 nights in Aug 2024

4/10 Poor

Helen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel used to be very good. HOWEVER, the dining is now in the musty smelling basement in a tatty old ballrooom. The food isn’t chilled, the food is now limited, not as much variety at breakfast, no gluten free section. When you ask if they have any, it appears nearly an hour later! The dining staff at breakfast are unhelpful and don’t care. The tea selection is limited and I would have to say Butlins is better on the dining side. The rooms are large and modern but not cleaned properly. I asked several times for 3 towels and 3 mugs (as there were 3 of us) and we only got 2. The tea and coffee and milk wasn’t always replaced in the room. The iron didn’t work, I asked for it to be replaced, they told me it was new and that one didn’t work either. For the five days we were there, a lot of it was having to ask and take time up trying to get them to replace things. The staff on reception were helpful and friendly. The doormen were brilliant but housekeeping and dining really need to up their game. The ballroom breakfast was abysmal and for this I do not rate this hotel a 4 star. 3 star is more accurate re the dining. It’s a shame as a few years ago it was brilliant. The location is reasonably good. About a ten minute walk to Westminster Bridge and the London Eye.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities
Love it. Close to train station. Very clean and friendly staff. Breakfast was excellent. Love the food. Front desk was very professional. Close to lots of main tourist spot thy had taxis parked in front of the hotel at all time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Norayr

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied overall
Stayed 1 night in Aug 2024