10/10 Excellent
Celeste
Travelled with partner
30 Sept 2024
Liked: Cleanliness, amenities
Reasons i loved our stay here: (1) location - it was close to the tube station, a bus station, darned good English pubs, Thai, Indian, and Lebanese restaurants, convenience stores, Starbucks, Jollibee, McDonalds; (2) cleanliness - while the airconditioning took a while to cool probably because it was not used a long time, and while the room we stayed at may not be pretty, it was spotless and odourless. The fridge, washing machine/dryer in the room did not have a foul smell. Neither did the microwave, dishwasher and oven smell but which we did not care to use because we mostly ate out; (3) the staff - they provided us with an electric fan while they attended to fixing the air conditioning problem in our room as quickly as they could. We spent a stuffy sweaty first night but the inconvenience of that night has been overshadowed by the comfort we felt after the air conditioning was fixed and by the attentiveness of the hotel staff. Michael the porter needs special mention and Aliona too. Michael helped us understand how the finicky laundry worked before we could even find the manual. He also lent us an adapter. Aliona was especially friendly, helpful and courteous. Housekeeping kept us well supplied with fresh towels, tea, instant coffee and sugar. This is my third time in London and I have not wanted to stay a second time at any place Ive travelled to before. This is one hotel/apartment i would be happy to go back to.
Celeste
Stayed 9 nights in Sep 2024