Queensway Hotel, Sure Hotel Collection by Best Western - Reviews, Photos & Rates

Standard Loft, 2 Single Beds, Non Smoking (Shower Only)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Loft, 1 Single Bed, Non Smoking (Shower Only)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

See all rooms (12)

Queensway Hotel, Sure Hotel Collection by Best Western ratings based on 19 Verified Reviews

Review Summary

3.1 out of 5 3.0 out of 5.0

Room cleanliness 3.5 out of 5.0

Service & staff 3.5 out of 5.0

Room comfort 2.5 out of 5.0

Hotel condition 3.0 out of 5.0

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted.

Service animals are allowed
Service animals are exempt from fees/restrictions
Staffed front desk
No rollaway/extra beds available
No cots (infant beds) available
Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately GBP 6 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London

3.1 out of 5

See all 19 ebookers Reviews

"The hotel itself is adequate, yet a little tired and outdated. My biggest piece of advice is do not book this hotel in the height of summer. There is ... " More

By a verified traveller on Sat 08 Jul 2017

Guest reviews for Queensway Hotel, Sure Hotel Collection by Best Western

3 out of 5

Too hot

The hotel itself is adequate, yet a little tired and outdated. My biggest piece of advice is do not book this hotel in the height of summer. There is no air-con and if on the upper floors it's almost impossible to sleep, or do anything in the oppressive heat. A small desk fan (oscillation had broken on ours) is provided that merely wafts hot air at you. This hotel is simply an adequate place to sleep if the weather is not hot.

Posted by Chris, from Leeds on 8 Jul 2017

Was this review helpful to you?

Close to Paddington Station and Hyde Park, great location. Hotel itself is a bit worn out, not so tidy, but good enough for The cost. We stayed at three persons room and it was surprisingly spacious.

Posted by Tanja on 21 Oct 2023

4 out of 5

Posted by a verified traveller on 9 Nov 2019

2 out of 5

In meinem Zimmer war der Griff des Fensters kabutt, man konnte das Fenster nicht richtig schliessen. Ich habe das gerade am ersten Tag gemeldet, es wurde mir versprochen dass es repariert wird, aber wurde es nicht. Es gab Schimmel in der Dusche, überall Staub und die Bettlacken wurden in den 6 Tagen, die ich dort war nie gewechselt, es wurde auch nie gesaugt. Ich hatte nach dem Duschen die Handtücher am Boden der Dusche geworfen, damit man erkennt, dass diese dreckig sind. Statt sie auszuwechseln wurden sie wieder aufgehängt, ich fand das elelhaft, wer weiss wie viele Bakterien es dort auf dem Boden der Dusche hatte? Die Zimmer sind winzig, man kann sich kaum richtig bewegen. Das Frühstück war jeden Tag das selbe und es gab nur sehr wenig auswahl. Die Mitarbeiter sind freundlich, doch wirken sie ignorant. Am letzten Tag als ich auschecken musste, hatte ich noch zeit bis 11 Uhr, die Putzfrau kam um 10:30ca. In mein Zimmer ohne zu klopfen. Ich fand dies eine Frechheit, ich hätte nackt sein können oder sonst was.

Posted by a verified traveller on 5 Aug 2019

Comment from Hotel Management

14 Aug 2019 by Theo

I would like to apologize for not exceeding your expectations. We strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Thank you.

Posted by a verified traveller on 1 Aug 2019

Hotel war 30 Pfund teurer als von ebookers.ch angegeben. Unser Zimmer war sehr klein, wirklich sehr klein, es gab nicht einmal Platz genug um den Koffer abzustellen. Der musste im Durchgang platziert werden und wurde so zu einer Stolperfalle. - ein Fenster kaputt - Lampe im Bad defekt - USB-Steckdosen defekt - Badzimmer Türe hielt nicht (Falle defekt)

Posted by a verified traveller on 5 Jun 2019

Erinomainen sijainti ja edulliseksi hotelliksi hyvää se, että huone siivottiin päivittäin. Kiva aamiainen ja mukava henkilökunta. Tänne menen seuraavallakin kerralla❤️.

Posted by a verified traveller on 31 May 2019

Posted by a verified traveller on 13 May 2019

Personnel agréable et serviable. Wifi ne capte pas très bien au 3ème étage. Petit hôtel calme. Idéal pour balade à Hyde Park.

Posted by a verified traveller on 24 Feb 2019

O ye the Family guy on tv was dope. Also the guy in the reception was dope

Posted by a verified traveller on 21 Feb 2019

Create your free account

Create your free account

Sign in to your account

Sign in to your account

There are errors on the form

Points Of Interest

Enter dates to see availability

Please fix the following errors to continue: Please enter a check-in date Please enter a check-out date Please provide the ages of children below Please enter your travel dates like this: d/M/yyyy

Standard Loft, 2 Single Beds, Non Smoking (Shower Only)

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Standard Room, 2 Single Beds, Non Smoking

Hotel Description

Queensway Hotel, Sure Hotel Collection by Best Western ratings based on 19 Verified Reviews

Guest reviews for Queensway Hotel, Sure Hotel Collection by Best Western

Too hot

About the Queensway Hotel, Sure Hotel Collection by Best Western

Property Features

Internet

Transport

Room Amenities

Food & Drink

Hotel Policies

Check-in

Check-out

Payment types

Children and extra beds

Pet Policy

Policies

Fees

Optional extras

Hotel Names

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: d/M/yyyy