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Radisson Blu Hotel, London Marble Arch (formerly Sussex)

4.0 star property
VIP Access

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Photo gallery for Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby
Exterior
Breakfast, lunch, dinner served; British cuisine
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
19-25 Granville Place, Marble Arch, London, England, W1H 6PA
  • Marble Arch
    ‪4 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • Buckingham Palace
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Cozy)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Single Room (Cozy)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Premium)

Deluxe Room (Premium) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room (Premium)

  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Hotel with a 24-hour fitness centre, steps from Selfridges
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Radisson Blu Hotel, London Marble Arch (formerly Sussex) offers 101 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Radisson Blu Hotel, London Marble Arch (formerly Sussex)'s great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Steak & Lobster
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Selfridges and 4 minutes on foot from Marble Arch
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 161 square feet (15 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Radisson Blu Hotel, London Marble Arch (formerly Sussex).

This London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Steak & Lobster – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, French, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 48 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steak & Lobster

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 161 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person
  • Nearby parking fee: GBP 48.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Radisson Edwardian Sussex
Radisson Blu Edwardian Sussex
Radisson Blu Edwardian Sussex Hotel
Radisson Blu Edwardian Sussex Hotel London
Radisson Blu Edwardian Sussex London
Radisson Edwardian Blu Sussex
Radisson Edwardian Sussex
Radisson Edwardian Sussex Hotel
Radisson Blu Edwardian Sussex Hotel London, England

Radisson Blu Hotel, London Marble Arch (formerly Sussex) Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 1001 reviews
Rating 8 - Good. 390 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good from start to finish. The staff were friendly and the room was very comfortable. I would definitely recommend this hotel and we will stay again soon
Stayed 1 night in Dec 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property seems really nice. Room was very tired and needs a bit of love. Carpet all ripped near door. We did really like the hotel. Staff all friendly.
Stayed 1 night in Dec 2024

8/10 Good

Roger Jay

Business traveller
Disliked: Staff & service
Indifferent staff, declining hotel.
I have been becoming very disappointed in what has happened to a once pleasant and welcoming place to stay. I was disappointed in the check in process last September when I was there, but this time it was even worse. I had responded to an offer through the hotel to upgrade the room, which I took as even though it was a business trip my husband was accompanying me. On check in I asked if that offer had been applied and was told it was. Upon getting to the room assigned, it was a 4th floor attic room with small low windows. It was dark and sparsely furnished. On my previous visit I had asked that I NOT be given a 4th floor room. This made me very angry, and when I spoke to the front desk, I informed them , that not only did they offer me an upgrade they showed me the room type I would be given which was on the 2nd floor. The person on the desk immediately changed the room, not acknowledging anything I said, which tells me if I were a stupid traveller, she would have pawned off. A bad room for more money. I have stayed in the Sussex for more than 10 years. to return and have no ne look at preferences or concerns from a Pryor trip, just tells me management doesn't care about the guests. Through the earlier years there was staff to greet and help with bags, this is gone. There used to be a manager present during the day. Now it is simply a bunch of girls that look like they are still in training. To finish, you have lost a long time customer.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hani, Maqabah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location and very clean
Stayed 6 nights in Nov 2024

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel. The room has everything we need including the small fridge which is very useful. The complimentary fresh fruits are a nice welcome. The staff are very nice and went above and beyond to help us.
Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness
Rather disappointing.
Very small rooms and VIP status not even acknowledged or mentioned at check-in and for the cost of the room well over priced.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
the staff was amazing and it was nice having a restaurant onsite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Stayed 1 night in Nov 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort
Great location, good amenities
Great central location close to shopping and Marble Arch tube station so access to everywhere via the tube network. The hotel is a little tired in places but they are undergoing a refurb so that should be sorted. One quibble - in our room there were two sets of steps so yes we did trip up a couple of times and there are no power sockets by the bed so we couldn’t easily charge our phones.
Stayed 2 nights in Nov 2024

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short stay if you get room 215
Everything about the hotel was almost great - the breakfast, staff, service and location were excellent! 20 min walk to the London palladium. The hotel is a little strange though - the corridors are soooo small and our room was facing out to an empty square space below and some kind of office building opposite - felt a little oppressive - but hey we were only there for 1 night so definitely served its purpose and everything else was fab.
Stayed 1 night in Nov 2024

2/10 Terrible

Lauren

Stayed 5 nights in Oct 2024

4/10 Poor

Saeed, West Vancouver

Stayed 1 night in Oct 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Conyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Selma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, great beds
I really like staying here and have done so several times. The location is wonderful, with all the shopping on Oxford Street, Marylebone and Mayfair. As a solo traveller it is also convenient that they have an onsite restaurant. The staff is very helpful and I even got an upgrade when I mentioned how much I had liked my room the previous time. The only very small comment is that my room looked tired and could be fixed up a bit. But I have to say that the beds and bedding are the best in London.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tiny and located in the stairwell. So can hear everyone coming and going. The room was basically a closet located inside a stairwell. Won't be staying again.
Stayed 2 nights in Oct 2024

8/10 Good

Keith, Pennsauken

Liked: Cleanliness
Disliked: Amenities
The location of this hotel is excellent, near public transportation and shopping on Oxford Street. The hotel itself was fine, but I would not rate it four stars. I would give it 2.5. Rooms were clean but nothing to write home about.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gozde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Especially the breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
I only needed to stay overnight as I had an eye op at Moorfields. Check-in was easy. The room was clean and had lovely facilities. I treated myself to room service for supper and breakfast. Lovely meals provided. The bed was really comfortable. I had a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service
Comfortable but lacked charm and atmosphere. Room tiny for the price. Not as expected from Radisson Blu.
Stayed 1 night in Oct 2024

8/10 Good

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, clean. Our room was a reasonable size except we had a step up to desk area and another into bathroom. These are not delineated by any change in carpet colour, I tripped up the step to desk and bruised my backside and arm, I also pulled a muscle in my back giving me a lot of pain.
Stayed 1 night in Oct 2024

6/10 Okay

Ryan

Stayed 2 nights in Oct 2024