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Harbour Hotel Richmond

4.0 star property

Choose dates to view prices

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Cocktail bar
Cocktail bar
Indoor pool
Outdoor spa tub
Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪4 min drive‬
  • Twickenham Stadium
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement) | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room (Cosy Basement)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Single Bed (Single)

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed) | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Harbour Hotel Richmond

Georgian hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and complimentary bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Harbour Hotel Richmond. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with Thai massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by foot from Thames River and a 4-minute drive from Royal Botanic Gardens, Kew
Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
The Gate – On-site restaurant.
Gates Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16.50 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20.00 for adults and from GBP 20.00 for children
  • Self-parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 798 reviews
Rating 8 - Good. 240 out of 798 reviews
Rating 6 - Okay. 108 out of 798 reviews
Rating 4 - Poor. 61 out of 798 reviews
Rating 2 - Terrible. 25 out of 798 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience. Rude and unkind staffs.

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience.

4/10 Poor

Billy

Disliked: Staff & service
Very unkind staff. We stayed in the summer, super hot weather but the ac was not working, they haven’t tried to do anything. Either like it or not attitude. Toilet was smelly. Eventually we got our room changed but under long negotiations.

10/10 Excellent

EuGenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !
Everything was great! From the staff to the food to the room! Definitely looking forward to my next visit. Big thanks to the bartenders for the conversation and company x
Stayed 1 night in Oct 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Small rooms which seems standard in the UK. Friendly staff. Spa was good.
Stayed 4 nights in Oct 2024

8/10 Good

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a city escape & spa in Richmond!
Lovely hotel with a brilliant spa. Nice staff and a great room. Highly recomment
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall myself & Partner enjoy this establishment the team always do best to deliver, the luxury of having the spa under one roof adds to the comfortable luxury
Stayed 1 night in Oct 2024

10/10 Excellent

D'Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Great! Restaurant Poor
Room, spa facilities and hotel overall was gorgeous. Bar, restaurant experience and check out was not good. Dinner was terrible - food poor, service very poor and was for a very special occasion. Ruined our stay. Check out was not streamline with unclear charges on the bill we had to query and asked to be removed.
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay near Richmond
Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel with friendly staff. The leisure facilities are excellent. We will be back.
Stayed 1 night in Oct 2024

10/10 Excellent

MOHAMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff got upgraded and the spa and the room are exemplary
Stayed 1 night in Oct 2024