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Royal Lancaster London

5.0 star property

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Photo gallery for Royal Lancaster London

Front of property – evening/night
Interior
Interior
Park Suite | Premium bedding, minibar, in-room safe, desk
Deluxe Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Kensington Gardens
    ‪1 min walk‬
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Corner

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite | Premium bedding, minibar, in-room safe, desk

Spires Suite

  • 46.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

  • 55.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

Premium bedding, minibar, in-room safe, desk

Classic Triple

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Classic Room)

Premium bedding, minibar, in-room safe, desk

Classic Double Room (Classic Room)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Family Suite

Studio Family Suite | Premium bedding, minibar, in-room safe, desk

Studio Family Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Royal Lancaster London

Luxury London hotel in London City Centre with 2 restaurants
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking.
Royal Lancaster London offers 411 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Royal Lancaster London. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Island Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, archery and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Hyde Park and Kensington Gardens
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 11 AM.
Island Grill – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Nipa Thai – This restaurant specialises in Thai cuisine and only serves dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7 AM to 11 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self-parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Lancaster London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1009 reviews
Rating 8 - Good. 177 out of 1009 reviews
Rating 6 - Okay. 29 out of 1009 reviews
Rating 4 - Poor. 20 out of 1009 reviews
Rating 2 - Terrible. 7 out of 1009 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Nov 2024

8/10 Good

yammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good services. I would love to come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Rehana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday visit to London
We chose the hotel for its location next to Hyde Park. We had a room which had a side view of the park. The hotel is modern in design and our room was spacious with a nice ensuite and air conditioning. Maybe the only criticism was the empty minibar and lack of storage for clothing. The public areas, restaurants and bars suited us especially the Thai. Breakfast was very good with lots of options to suit every taste. All of the staff that we encountered were very helpful and gave a top class service. We would definitely use this hotel again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenny Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite and amazing views.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Iavor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, quiet and comfortable rooms
Stayed 1 night in Oct 2024

10/10 Excellent

J F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly polite staff convenient to Paddington station
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
In a very convenient location. Reception staff were very helpful. Did ask for some extra teabags and milk sachets for the room but didn’t receive any. At breakfast we were not made aware of a menu. Therefore I used the buffet English breakfast which was cold. When rest of our party arrived for breakfast, they were given a menu. Also no decaf tea. For a five star hotel these are quite basic expectations.
Stayed 1 night in Oct 2024

10/10 Excellent

SARAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay thank you we will be back
Stayed 5 nights in Oct 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Oct 2024

10/10 Excellent

Ka King

Stayed 3 nights in Sep 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ziad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

HAMID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Uttam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel greatelocation
front desk and staff very friendly and get us checked in quickly. very close to sites and shopping. I loved the convenience of walking to paddington station to catch heathrow express train when we checked out
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - with a delightful concierge!
A beautiful hotel - we loved our Executive Room which was very large and comfy, and had a lovely view of the city skyline. Sebastian, the concierge, was outstanding! A true professional - he answered all of our questions, going above and beyond to assist every day. Only downside- there are no eateries near the hotel - fortunately there is a good breakfast buffet at the hotel.
Stayed 6 nights in Sep 2024