See all properties

Safestay London Elephant & Castle

3.0 star property

Choose dates to view prices

Photo gallery for Safestay London Elephant & Castle

Exterior
Lobby
Bar (on property)
Free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
144-152 Walworth Road, London, England, SE17 1JL
  • Borough Market
    ‪3 min drive‬
  • Westminster Bridge
    ‪4 min drive‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Triple Room Ensuite

Triple Room Ensuite | Free WiFi, bed sheets

Triple Room Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

Bed in 2-Bed Female Dorm Ensuite

  • Sleeps 1
  • 2 Single Beds

View all photos for Quadruple Room Ensuite

Free WiFi, bed sheets

Quadruple Room Ensuite

  • Sleeps 4
  • 4 Single Bunk Beds

Bed in 6-Bed Male Dorm Ensuite

  • Sleeps 1
  • 6 Single Beds

View all photos for 8-Bed Private Room Ensuite

Free WiFi, bed sheets

8-Bed Private Room Ensuite

  • Sleeps 8
  • 8 Single Bunk Beds

Bed in 4-Bed Female Dorm Ensuite

  • Sleeps 1
  • 4 Single Beds

View all photos for Twin Room Ensuite

Free WiFi, bed sheets

Twin Room Ensuite

  • Sleeps 2
  • 2 Single Beds

View all photos for Bed in 8-Bed Mixed Dorm Ensuite

Free WiFi, bed sheets

Bed in 8-Bed Mixed Dorm Ensuite

  • Sleeps 1
  • 8 Single Bunk Beds

6-Bed Private Room Ensuite

  • Sleeps 6
  • 6 Single Beds

Bed in 4-Bed Male Dorm Ensuite

  • Sleeps 1
  • 4 Single Beds

6-Bed Private Room Shared Bathroom

  • Sleeps 6
  • 6 Single Beds

View all photos for Double Room Ensuite

Double Room Ensuite | Free WiFi, bed sheets

Double Room Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Bed in 4-Bed Mixed Dorm Shared Bathroom

Free WiFi, bed sheets

Bed in 4-Bed Mixed Dorm Shared Bathroom

  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Single Room Ensuite

Single Room Ensuite | Free WiFi, bed sheets

Single Room Ensuite

  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 4-Bed Mixed Dorm Ensuite

Free WiFi, bed sheets

Bed in 4-Bed Mixed Dorm Ensuite

  • Sleeps 1
  • 4 Single Bunk Beds

Bed in 8-Bed Female Dorm Ensuite

  • Sleeps 1
  • 8 Single Beds

Bed in 4-Bed Male Dorm Shared Bathroom

  • Sleeps 1
  • 4 Single Beds

Quadruple Room Shared Bathroom

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room Ensuite with Air Conditioning

Family Room Ensuite with Air Conditioning | Free WiFi, bed sheets

Family Room Ensuite with Air Conditioning

  • Sleeps 4
  • 1 King Bed

View all photos for Bed in 6-Bed Mixed Dorm Ensuite

Free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Ensuite

  • Sleeps 1
  • 6 Single Bunk Beds

View all photos for Bed in 6-Bed Female Dorm Ensuite

Bed in 6-Bed Female Dorm Ensuite | Free WiFi, bed sheets

Bed in 6-Bed Female Dorm Ensuite

  • Sleeps 1
  • 6 Single Bunk Beds

View all photos for Bed in 6-Bed Mixed Dorm Shared Bathroom

Bed in 6-Bed Mixed Dorm Shared Bathroom | Free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Shared Bathroom

  • Sleeps 1
  • 6 Single Bunk Beds

Similar properties

View from room

Safestay London Kensington Holland Park

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
3.8 out of 5, Good, (964)
The price is CHF 19
for 1 room
includes taxes & fees
16 Mar - 17 Mar
Safestay London Kensington Holland Park

About this property

Safestay London Elephant & Castle

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities..#This property is closed from November 5 2020 to January 14 2021 (dates subject to change).. Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: GBP 4.5 for adults and GBP 4.5 for children (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not accept student cards as valid identification at check-in.. Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 10:00 AM.
During your stay at Safestay London Elephant & Castle, you'll be within walking distance of The Shard. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include locker space, meeting rooms and laundry facilities
  • Just a 4-minute drive from London Bridge and a few minutes from Tower Bridge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Safestay London Elephant & Castle.

Smoking is allowed in designated areas at this 3-star London hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Bar – This bar only serves light fare.

Languages

Bulgarian, English, French, Portuguese, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8 for adults and GBP 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper

More

  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 8 for adults and from GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details. For any questions, please contact the property using the information on the booking confirmation.
This property does not accept student cards as valid identification at check-in.

Property is also known as

Safestay London Elephant Castle Hostel
Safestay Elephant Castle Hostel
Safestay London Elephant Castle
Safestay Elephant Castle
Safestay London Elephant &
Safestay London Elephant Castle
Safestay London Elephant Castle Hostel
Safestay London Elephant & Castle Hotel
Safestay London Elephant & Castle London
Safestay London Elephant & Castle Hotel London

Safestay London Elephant & Castle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 583 reviews
Rating 8 - Good. 261 out of 583 reviews
Rating 6 - Okay. 71 out of 583 reviews
Rating 4 - Poor. 27 out of 583 reviews
Rating 2 - Terrible. 58 out of 583 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Coco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding and the curtains were good. The bathroom was dirty and partly blocked. But what was really bad was the staff. Can anyone teach the receptionists to smile and be welcoming? It feels like a badly run corporation. The guy just walked away after giving me the key. He did not show me where I was going as it is such a big place and I thought the lit was not working because he never showed me how to use it with the key. He never showed me the bathrooms apart from one at the bottom off the corridor, which I found myself. As a result, I could not even have a shower. I did find a helpful lady who helped me to find my room. The level of customer service in that place is really poor. It feels cold and impersonal. It feels the place is churning out customers and all that matters is making max profit. I would not go back and will not recommend it either. Please spare the usual comment 'we are trying our best to improv. You are obviously not trying hard enough. You need staff who care about the guests and smile from time to time
Stayed 1 night in Nov 2024

6/10 Okay

Karol

Liked: Property conditions & facilities
Disliked: Staff & service
This place is a combination of tourists, cheap workers' accommodation and also what appears a homeless refuge of some type more than a true tourist hostel. Dodgy types hanging around the lobby and common area, smell of weed probably from those smoking outside. Staff's attitude is 0/10, the "don't know/don't care/leave me alone" type, you cannot help but feel as if they are doing you a huge favour when checking you in or when asking to refill water jugs. Surprisingly, facilities are spacious and appear recent, altough toilet/shower vents, door locks, etc still may not work. Cleanliness is a a bit of a roulette, can be great, but also poor. Clean bed sheets and bunk bed curtains are a big plus. Area outside is a bit dodgy, although seen a lot worse. Numerous ethnic places much as indian/halal/Latin to eat nearby which helps. Location is good with numerous buses right outside, and a short walk from the metro.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very respectful, and after10 pm quiet as a mouse.
Stayed 4 nights in Nov 2024

8/10 Good

Karl E

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

isola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Penelope, Penge

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Musa

Stayed 1 night in Oct 2024

8/10 Good

Suleiman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Suleiman

Stayed 1 night in Oct 2024

8/10 Good

David, New Bedford

Liked: Property conditions & facilities
Ask for a quiet back room to sleep on a weekend especially. Busy neighborhood with road noise. Lovely otherwise
Stayed 1 night in Oct 2024

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice but a little warm
The room was fabulous, it was GREAT having the shower and toilet in the room, and it was great having little curtains to provide privacy and cages under the beds for storage (make sure you bring a padlock). Plenty of power sockets near the beds too. The ONLY downside was that the room overlooked the courtyard and any one smoking outside meant that the room smelled mildly of smoke, and whilst I am sure it was possible I was unable to open the windows in the middle of the night when it got very hot as more and more bodies joined the room.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark, Mayfield Heights

Disliked: Cleanliness
Man in my room came in drunk and disorderly and turned on his music as loud as possible at 5 am. He proceeded to loudly berate first me then the others in the room for “looking down their noses” at him. This went on for an hour before I invited him down to reception with me. I had to change rooms for fear he might be violent. 5 hours I had to wait for the new check in! Meanwhile he left the property and somehow managed to get a bottle of gin at 6 in the morning and sat at a table near reception and drank nearly all of it by 8! He then threatened who I thought was a security person who did nothing but tell him to sit down. He then began taunting a group of children!!! Finally the police arrived and escorted him out but not before he threatened even them! I thought things were under control but I saw him there later in the day because he apparently was allowed to stay! This place is simply unsafe!
Stayed 7 nights in Sep 2024

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience staying at Safestay London Elephant & Castle hostel during my very first time staying in a hostel rather than a hotel room. The hostel is centrally located, just a few minutes' walk from Elephant and Castle tube station, making it easy to travel to anywhere in the city. The staff were incredibly friendly and always willing to help with any questions or concerns I had. The hostel itself is clean, stylish, and well-maintained, with comfortable beds and ample storage space in the rooms. Overall, I highly recommend Safestay London Elephant & Castle hostel for anyone looking for a comfortable, affordable, and centrally located place to stay in London.
Stayed 2 nights in Oct 2024

8/10 Good

Eric

Stayed 1 night in Sep 2024

4/10 Poor

Konstantinos

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Umesh

Disliked: Property conditions & facilities
Receptionist . Lazy people no caring. Worst also my bed was unclean .
Stayed 2 nights in Sep 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
London is an expensive, urban area with a lot of people priced out of the rental housing market. You're likely to meet a few of this group here.
Stayed 3 nights in Sep 2024

6/10 Okay

SANA

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff not very helpful and never smile. They keep changing my bed knowing i had alot heavy luggage. The staff didn't bother at all to help even though the loft was out of order. Staff lack empathy
Stayed 3 nights in Sep 2024

8/10 Good

Raja

Liked: Cleanliness, staff & service, property conditions & facilities
Its oky
Stayed 1 night in Sep 2024

6/10 Okay

Shobitha

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes my stay was surprisingly amazing. Would love to go back there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Adetunji

Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE CONSIDER OTHER PLACES!!! 1. Temperature The place can get terribly hot when it’s just 22 degrees outside and tbh the electric fan they provide WOULD NOT WORK at all. 2. Security Somehow the hostel decided that I was okay to just let DRUNK people check in. I simply just suggested that maybe he could get a shower politely, but that ended up with him arguing with me. leading to me decided to move to another room, yet they somehow moved me to a bed that was ALREADY OCCUPIED, leaving me ALONE carrying 2 suitcases and 2 backpacks around the building! And of course not one of the staff tried to really help me with the suitcases. The staff who let the drunk crazy guy in even told me it’s not that deep! 3. Toilet The shared toilets are of a terrible condition where piles of SOAKED TISSUES would be be dumped on the floor. 4. General Vibe Expected to meet like minded young people, ending up with a bunch of SKETHCY OLD GUYS dwelling in the lounge area. BAD VIBE OVERALL
Stayed 6 nights in Aug 2024