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11 Jul 2023 by Reservations Manager
Thank you for taking the time to review your stay with us. We are delighted that you enjoyed you apartment, and look forward to welcoming you back to stay with us very soon.
24 Jun 2024 by Reservations Manager
Dear Jukka, thank you for your detailed review! We're glad to hear you enjoyed the modern and stylish aspects of the apartment, as well as the quality of our bathroom and shower. It's wonderful that our staff made a positive impression on you too.We are slightly confused by the comment about no window, as your apartment certainly has a large window in the living area. We take note of your comments about the kitchen amenities, and are in the process of replacing our older utensils. Salt is also provided in sachets, whilst guests would be required to purchase food items such as oil for themselves.While we're pleased you found the apartment clean and of good quality, we acknowledge your concern about the price. However we have reviewed our prices and, for what Sanctum offers, we are more than competitive with other providers.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future!
1 Apr 2024 by Reservations Manager
Thank you for sharing your wonderful experience atnSanctum Belsize Road during your Easter visit to London! We're thrilled to hear that the studio accommodated your family comfortably and that cleanliness and tidiness met your expectations. It's great to know that the quality of the beds, including the sofa bed, contributed to a good night's sleep and that the external noises were not a disturbance.We appreciate your feedback regarding the convenience of our location to the overground and metro/tube stations, as we understand how important accessibility is for our guests exploring the city.Your suggestion for the addition of a dishwasher and a rack for jackets or towels in the bathroom is invaluable, and we'll certainly consider these improvements to enhance the experience for future guests.Lastly, we're delighted that you found our staff to be friendly and helpful, earning us a 5-star rating in your eyes. Our team is dedicated to providing exceptional service, and such positive feedback is incredibly rewarding.We hope to welcome you and your family back to Sanctum on your next visit to London. Thank you for choosing us for your stay!
31 Dec 2023 by Reservations Manager
Dear Liliana, thank you for taking the time to review your stay with us. We are delighted that you enjoyed the cleanliness on offer and the transport options in the local area. Unfortunately, London is a very popular destination for many, meaning that places are often crowded and attractions sold out. It is definitely a good idea to book anything in advance rather than take a chance to get in on the day. We hope to be able to welcome you back very soon.
As a guest of Sanctum London Belsize Road, you'll find multilingual staff, concierge services, and complimentary newspapers in the lobby. Public spaces have free WiFi. The luxury Sanctum London Belsize Road also features laundry facilities, dry cleaning/laundry services, and a porter. You'll have access to the indoor pool and health club at a partner property. This 5-star London apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces) , Offsite parking reservations required
Sanctum London Belsize Road offers 54 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include slippers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. 50-inch flat-screen televisions come with premium digital channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests have access to a nearby health club, gym, and indoor pool facilities for a fee. Guests staying 7 nights or more receive a limited number of vouchers to access the facilities at no charge (number of vouchers issued based on the apartment type booked).
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
