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Sonder Chelsea Green

4-star property
35 Ixworth Place, London, England 044 511 21 42
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3.7 out of 5
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See all 12 ebookers Reviews

"Handy for tube station and lots of shops and restaurants nearby. Only stayed one night but very enjoyable stay " More

By a verified traveller on Fri 21 Jul 2017

Points Of Interest

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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, No View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sonder Chelsea Green. During your stay, you're just a quick walk from Victoria and Albert Museum. Features include free WiFi in public areas.

  • Free Wi-Fi in some public areas
  • Services include a virtual front desk
  • Within a 15-minute walk of Natural History Museum and Victoria and Albert Museum

Sonder Chelsea Green ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sonder Chelsea Green

Everyone (3) Couples (5) Business (1) Friends (2)
4 out of 5

Nice hotel

Handy for tube station and lots of shops and restaurants nearby. Only stayed one night but very enjoyable stay

Posted by on 21 Jul 2017

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4 out of 5

Very good value for money hotel

Good location in Chelsea area, no traffic and very quite during the night. Nice healthy restaurant and bar with fresh juice and good products.

Posted by on 19 Nov 2015

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3 out of 5

Great location, poor staff

On arrival was asked at reception for £50 deposit in case we used anything? Regularly staying at hotels I am used to being asked to leave a digital imprint of a card but not actually have money taken out of my account. The receptionist stated that usually they would take £50 daily and seemed to act like we were being done a favour by only having a £50 charge. This is on a room that was prepaid. Receptionist was quite frosty and certainly not welcoming. We booked a superior room and it was fine, on our 2 night stay never saw a maid or had them clean room change towels so cannot comment on their service but for a supposed 4 * hotel I would expect better. Had room service turn up with food we didn't order and twice had phone calls regarding food which once agin we didn't order.all in all felt it was very shabby service. The only thing that would perhaps make me return was the great location. Minutes from south Ken tube & museums. Harrods a 10 min walk as was the Kings road.

Posted by on 21 Oct 2015

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4 out of 5

Fine for our requirements

Comfortable beds, clean, ideal location for the vent we were attending. Booked basic rooms which were fine for a one night stay. However, they did not have wardrobes (4 hooks in the wall), drawers or shelves, so if staying long enough to need to unpack it would be better to book a more expensive room. Did not use WiFi , but the review options require an answer whether you use it or not!

Posted by on 27 Jun 2015

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4 out of 5
The hotel is in a fantastic neighborhood within walking distance of some major attractions and the underground station. The breakfast was small but good, so just enough to get you started for the day exploring London. I really liked and the rooms were keyless, and were opened with a code, so you has one less thing to remember when leaving. The room was nice and modern. The only minuses were that there was some dust on the surfaces, and voices from next door rooms can be heard through the walls. Overall a very nice stay in London!

Posted by on 21 May 2024

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2 out of 5
Ich habe keine Email vorab erhalten. Musste dann vor Ort einchecken mit Verifizierung. Nur ein Trainee war vor Ort der überfordert war. Türe zum Zimmer ging immer erst bei der 3. oder 4. Eingabe auf! Das IT braucht dringend ein Update. Alte Socke im Zimmer gefunden. Kein Wasser, kein Haartrockner.

Posted by on 23 Jun 2022

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3 out of 5
Palvelu ei ollut paras mahdollinen, sijainti loistava!

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by NC

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Niccolo Consigli General Manager

5 out of 5
wonderful location excellent food, with health food bar in the lobby

Posted by , from geneva on 1 Oct 2018

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Comment from Hotel Management

18 Oct 2018 by NConsigli

Dear Scott, Thank you so much for your recent review. Looking forward to welcome you soon here at My Chelsea. Kindest Regards, Niccolo Consigli London Cluster General Manager

5 out of 5

Erinomainen hotelli, hyvä ja rauhallinen sijainti

Pros: Siisteydestä, hyvästä aamiaisesta ja yksilöllisestä palvelusta. Todella palvelualtiista ja ammattitaitoisesta henkilökunnasta.
Rauhallinen, siisti hotelli Lontoon sydämessä. Hotelli sijaitsee rauhallisella, kauniilla paikalla kävelyetäisyydellä monista kauniista puistoista ja nähtävyyksistä. Ostoskadut olivat myös kävelyetäisyydellä. Hotelli on pieni ja yksilölliseen palveluun erikoistunut. Hotellihuoneet olivat melko pieniä. Kylpyhuone riittävän kokoinen ja sängyt mukavat. Hotelli on panostanut terveelliseen aamiaiseen ja raakaravintoon. Henkilökuntaa oli riittävästi ja se oli ystävällistä sekä palvelualtista.

Posted by , from Hämeenlinna on 24 Jul 2017

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4 out of 5

Hyvällä alueella siisti hotelli

Myhotel Chelsea oli kauniilla South Kensington/Chelsea alueella - vain 7 minuutin kävelymatka South Kensingtonin metroasemalle ja muutama minuutti enemmän Natural History Museumille ja Victoria and Albert Museumiin! Hotelli oli kaunis ja keskikokoinen, henkilökunta oli ystävällinen ja sen hinta-laatusuhde oli hyvä. Miinusta huoneen lämpötilavaihteluista ja siitä että huone oli aina joko liian kylmä tai kuuma. Olisi myöskin ollut hyvä jos oltaisiin kerrottu että henkilökunta ottaa, meidän tapauksessa, 50 punnan takuumaksun koko visiitin ajaksi, joka oli pakollinen.

Posted by on 7 Mar 2016

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About the Sonder Chelsea Green

Location 35 Ixworth Place, London, England SW3 3QX

Property Features

Sonder Chelsea Green offers its guests a lift. WiFi is free in public spaces. This 4-star London hotel is smoke free.

  • 54 guestrooms or units
  • Front desk (24 hours)
  • Lift
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Station (2.3 km / 1.4 mi)
  • Metro station: South Kensington Underground Station (0.6 km / 0.4 mi)

Room Amenities

Sonder Chelsea Green offers 54 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.

  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Guests must register online prior to arrival
  • Shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Virtual front desk
  • Social distancing measures are in place
  • Property mobile app recommended for guests
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is available
  • Property mobile app name Sonder
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • My Chelsea Hotel
  • myhotel Chelsea
  • My Hotel
  • myhotel Hotel Chelsea
  • Myhotel Chelsea Hotel London
  • Myhotel Chelsea London, England
  • myhotel Chelsea Hotel
  • Myhotel Chelsea London
  • My Chelsea London England

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.