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Gem Strathmore Hotel

4.0 star property

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Photo gallery for Gem Strathmore Hotel

Bar (on property)
Executive Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from room
Lounge
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Victoria and Albert Museum
    ‪9 min walk‬
  • Hyde Park
    ‪14 min walk‬
  • Buckingham Palace
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Executive Double Room | Street view

Executive Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Gem Strathmore Hotel

Hotel with a 24-hour front desk, a quick walk to Victoria and Albert Museum
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Gem Strathmore Hotel offers 77 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Gem Strathmore Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Victoria and Albert Museum and Science Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi and wired Internet. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Gem Strathmore Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Gem Strathmore Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Czech, English, Estonian, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Gem Strathmore Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 404 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for overnight stay whilst going to the Royal Albert Hall, very convenient.
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Clean, safe, good location and value for money
Stayed 1 night in Dec 2024

10/10 Excellent

Maxine, Langport, Somerset

Liked: Staff & service, property conditions & facilities

8/10 Good

Simona, Agoura Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel, conveniently located near the underground station Gloucester, easy access to museums and Piccadilly and central London. Rooms on the smaller side.
Stayed 5 nights in Dec 2024

6/10 Okay

D

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cold & draughty room
Average hotel. Dated. Staff were nice enough. Travelled in December, was cold weather & the room was draughty & cold. Single beds. Duvets were thin, short & narrow. Location was good for the tube & quiet area.
Stayed 1 night in Dec 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Loved it and would go again. Staff fabulous. Great ambience and close to everything.
Stayed 1 night in Dec 2024

8/10 Good

Liliana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast staff are great but the way they explain the ‘included ‘ breakfast option makes guests feel uncomfortable. I’d call it the breakfast police.
Stayed 2 nights in Dec 2024

6/10 Okay

Addie

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Emrys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Alejandra

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Small bathrooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and a good value. The room was appropriate for a solo traveler, but would have been too tight for two. So make sure you know what size room you reserve. Staff was helpful but it took time to figure out the master switch issue for lights and tv. Walkable to many touristy options and good food. Would definitely stay here again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mary Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I stayed at Strathmore and we thoroughly enjoyed it. The beds were comfortable and the rooms were very quiet—we never heard our neighbors.
Stayed 3 nights in Dec 2024

6/10 Okay

Jeremy

Travelled with group
Average hotel stay, room was on the small side and a bit dated. Didn’t like that they also tried to take money from my account before I’ve arrived even tho on the booking it states pay at the accommodation. This has happened before on previous visits. A simple phone call would suffice to confirm that I still required room
Stayed 2 nights in Nov 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Vivienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem Strathmore Hotel is a very good hotel, close to the metro, many restaurants and shops. Staff is nice and helpful. There are a couple of things that could have improved the experience: 1. We checked in at approximately 6 pm and learned that they have already charged our first night prior to our check in, which was not expected. Usually, if we did not show up to our reservation, then they should do that. I planned on charging the room to a different card upon check in, but since they have already charged the first night, the remainder was charged to a different card. 2. The second experience was that the room we stayed in was cold in the night. For some reason, the room heaters worked in the evenings but turned themselves off in the night so it felt very cold at night. Other than that, the hotel was very good. It is about a 5 minute walk from the metro, there are many restaurants and shops nearby. It is also close to other tourist attractions via metro.

10/10 Excellent

Maggie

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
After reading reviews about the firmness of the mattresses at this property, I was very grateful to the staff for putting mattress toppers on our twin beds before we checked in. As a result, the beds were very comfortable. Thank you. This is a very nice hotel and I look forward to returning
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a great stay , hotel was an amazing building, all staff were friendly, polite and on the ball , would definitely return …thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and friendly experience.
Stayed 2 nights in Nov 2024

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024