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Sunborn London

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunborn London

Front of property – evening/night
Property entrance
Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
Reception hall

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Royal Victoria Dock, London, England, E16 1XL
  • ExCeL Exhibition Centre
    2 min walk
  • Royal Victoria Bridge
    2 min walk
  • IFS Cloud Royal Docks Station
    6 min walk
  • London (LCY-London City)
    6 min drive

Room options

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

  • 30 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior
Good Hotel London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (1000)
The price is CHF 182
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Good Hotel London

About this property

Sunborn London

Eco-certified London hotel in Newham with a marina
Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Sunborn London. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a marina.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, 3 meeting rooms and conference space
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River
Sunborn London offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The eco-certified Sunborn London also features a terrace, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily.
Sunborn London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1004 reviews" "
Rating 8 - Good. 251 out of 1004 reviews" "
Rating 6 - Okay. 63 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi wasn't very good, breakfast is standard
Stayed 2 nights in Aug 2024

8/10 Good

Leesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The boat was well maintained, staff really friendly, we never stayed on yacht as had lots planned but did get up each morning for a breakfast amend was pleasantly surprised with plenty of choice. Full English. Room clean although slight noise that sounded like a fan but could have been the engines maintaining electrics etc. but I would recommend and my wife and I would like to visit again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharoon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was so amazing and comfortable with luxurious feel. However, bathroom slippers and dental kit should be provided as well.
Stayed 2 nights in Aug 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for o2
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of the property is unique. Helpful and friendly staff .
Stayed 1 night in Aug 2024

10/10 Excellent

Omega

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, stunning hotel. Everything was spot on!!
Stayed 1 night in Aug 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car parking could be better.
The only downside to this hotel for us was the lack of carparking. We had to use the excel arena carpark at £25 per 24hrs. It’s nearby but access isn’t great as excel was closed to the public and security staff made people walk around the outside of the arena through the loading areas to retrieve cars. Not safe. Sunborn should make a better arrangement for vehicles, better price, easier access etc.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the property was clean and well maintained. A member of staff by the name of John was very helpful both on the checking in desk and throughout our stay here in comparison with a not very welcoming woman from eastern Europe, who was very sharp and showen no interest in seemed with customer at the desk booking in,
Stayed 4 nights in Aug 2024

2/10 Terrible

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope this message finds you well. I am writing to express my deep disappointment with the recent experience during our stay at your hotel. My husband and I were there for a special occasion—a surprise 50th birthday celebration—and, unfortunately, the stay was marred by significant disturbances that severely impacted our experience. We were subjected to constant loud noises and aggressive knocking between 1:00 AM and 2:30 AM. This disrupted our sleep and left us feeling unsettled. To make matters worse, housekeeping began knocking on our door at around 10:30 AM, which was quite early, especially given the late-night disturbances we had already endured. My husband, who had to wake up very early for work, was particularly affected by this, leaving him tired and upset the following day. This was meant to be a memorable and joyful occasion, but the noise and lack of consideration from the staff unfortunately cast a shadow over the celebration. My husband was left disappointed, which also affected me deeply, given the effort I put into making his 50th birthday a special one. I hope you can understand the frustration and disappointment we feel. We chose your hotel expecting a peaceful and pleasant stay, but instead, it turned into a source of stress and discomfort. I kindly request that you look into this matter and take appropriate actions to ensure that such disturbances do not happen to other guests in the future. Thank you for your attention to this matter. I look forward
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault the hotel, rooms clean and spacious and huge, we only had breakfast which was lovely with lots to choose from. Very reasonable price for mid week stays
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience, smart choice
Th Sunborn is a unique experience, our room was large, on the 1st floor, and easy to reach. Hotel entry is by a quayside lift. It's very close to Custom House station where you can use the Elizabeth Line from Heathrow. Getting to downtown was easy, either by the DLR or Elizabeth Line. Take the breakfast option, it's buffet style. You must get there early to have the Dutch pastries as they run out. There are some restaurants nearby, the Thai place at the end of the Quay has a good curry. The hotel is secure, swipe card access for everything. The area seemed quiet. We barely heard the jets from the adjacent airport through the multi-glazed windows, flights aren't that often. A do Vido shout out to Alex, the clerk who received us. All their staff is friendly but he went above and beyond to make us feel welcome upon arrival. We'd stay here again!
Suite 1034
View from the suite through nearly soundproof glazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful place to stay
Stayed 1 night in Aug 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip for anniversary.
Fabulous place to stay, room was huge. Bed comfy and all very clean, there was a safe in the room, a fridge, tea/coffee facility. The Afternoon tea was delicious. Breakfast very good. A lovely place to stay with shops and restaurants near by.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cazz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay ideal to visit the area and experience the 02 and cable ride.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steve

Sunborn Hotel Stay - Royal Docklands
Nice location. Impressive reception area. Clean. Room was very spacious.. just what you need. Over all choice of breakfast was excellent. Air Con in the room was a bit cold in the evenings. We couldn’t regulate it.
Stayed 1 night in Aug 2024

10/10 Excellent

Trudy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been wanting to stay at Sunborn for a while but it's always booked up! Staff very friendly and helpful. Room well equipped and very clean. Bed very comfortable. Breakfast included with my booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent accommodation. We had an excellent stay and enjoyed the hotel immensely. I would recommend this hotel for a great experience with great transport links.
Stayed 1 night in Aug 2024