Perhaps it's the area in London, but the room was decidedly smaller than it appeared in the pictures. NO AIR CONDITIONING IN THE ROOMS OR HALLWAYS. THAT was not abundantly obvious in the property description. Upon check-in, we got off the elevator to see old mattresses in the hall, probably being disposed of, but not exactly what you want to see while checking in. The floors squeaked so much that throughout the halls, you could hear an infant walk by. This property is so incredibly outdated that it defies description. The building facade and the lobby are the only highlights of this property. The neighborhood is VERY nice, situated 5 minutes from Russell Square underground tube station, and a 20 minute walk from London's West End. Otherwise, I would NOT recommend this property and will never stay there again. VERY disappointing.