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Montcalm Chilworth Townhouse, Paddington

5.0 star property

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Photo gallery for Montcalm Chilworth Townhouse, Paddington

Reception
Deluxe Triple Room | In-room safe, laptop workspace, soundproofing, iron/ironing board
Exterior
Bar (on property)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
55 Westbourne Terrace, Paddington, London, England, W2 3UY
  • Hyde Park
    ‪7 min walk‬
  • Marble Arch
    ‪20 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

Club Double Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Club Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Compact Double Room

Compact Double Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Club Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby sitting area

The Westbourne Hyde Park

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
4.5 out of 5, Wonderful, (1002)
The price is CHF 183
for 1 room
includes taxes & fees
25 Mar - 26 Mar
The Westbourne Hyde Park

About this property

Montcalm Chilworth Townhouse, Paddington

Luxury hotel with steam room and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a steam room, self parking and concierge services.
Montcalm Chilworth Townhouse, Paddington offers 119 accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a steam room.
Montcalm Chilworth Townhouse, Paddington's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the clean guestrooms and the restaurant
  • Within a 15-minute walk of Hyde Park and Kensington Gardens
Montcalm Chilworth Townhouse, Paddington offers its guests an indoor pool and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Chilworth Townhouse, Paddington. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:00 AM.
Montcalm Chilworth Townhouse, Paddington has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 32.50 per day)
  • Limited on-site parking (max 5 spaces per unit)

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Library
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person
  • Uncovered self-parking fee: GBP 32.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Premier London Paddington
Shaftesbury Paddington
Shaftesbury Premier London
Shaftesbury Premier London Hotel
Shaftesbury Premier London Hotel Paddington
Shaftesbury Premier London Paddington
Shaftesbury Premier London Paddington Hotel
Chilworth London Paddington Hotel
Chilworth London Paddington
Chilworth Hotel
Chilworth
The Chilworth London Paddington England
Shaftesbury Premier Hotel London
The Shaftesbury Premier London Paddington

Montcalm Chilworth Townhouse, Paddington Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Stayed 3 nights in Nov 2024

8/10 Good

Bertwald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Likes 1) Clean 2) Water and fruits served 3) Felt very safe Dislikes 1) Living in the basement on the first day was a nightmare. Very noisy 2) No Gym on the property 3) Does not give you the impression that this is a 5 star hotel 4) Is expensive for the facilities offered
Stayed 3 nights in Dec 2024

2/10 Terrible

Sally

Business traveller
Arrived to checkin at midnight and was informed the hotel had maintenance problems and my room was not available i was sent to another hotel. Appalling.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel
Perfect location, very friendly staff, a ‘cosy’ feel - smaller than we thought it would be but comfortable. We would stay again and recommend
Stayed 2 nights in Nov 2024

6/10 Okay

Kim

Served a purpose but not Deluxe !!
The entrance and reception are really good and the staff helpful when we arrived also and excellent and quiet location .unfortunately the bedroom although “deluxe “was far from it . Very small room and bed and other than a small fridge and microwave very basic . There was an ironing board but it was crammed into a small wardrobe . Shower was ok but I would say they were the worst towels we’ve ever had . Breakfast was not the best either ,most of it was luke warm and the sausages were anaemic and once again very cramped around the self service area . Overall it served our purpose but deluxe it isn’t
Stayed 1 night in Nov 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff made lovely coffee shop recommendation very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Pritesh

Stayed 1 night in Nov 2024

4/10 Poor

Gayle

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Really nice reception area and the room look really nice inside even though it was compact. The room was freezing cold so we didn’t get much sleep, we had to sleep in our clothes and the dressing gown provided in the room and was still freezing cold. I rang down to reception 3 times and didn’t get any answer, we’re 2 disabled people who were put on the 5th floor with a bath in the room which neither of us could get inI spoke to reception in the morning about this but they didn’t seem that bothered about it.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Partially satisfied.
We had a nice stay, great location, friendly staff and car parking if needed. Restaurant was good and breakfast ok. Unfortunately for us the room we were in was quite noisy, the noise did lessen after 12 but on one of our nights something was faulty and was very noisy. Real shame because it was a nice place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Arvind

Outstanding staff, fantastic location and one of the best restaurants in London. Highly recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Ram

Business traveller
Disliked: Staff & service, property conditions & facilities
Tiny rooms, even by London standards, nothing 5* about the place, electrical fixtures are dodgy, carpets need steam cleaning, woken up after I fell asleep to be asked my name.
Stayed 1 night in Nov 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Disappointing.
Disappointing. Small room, tiny shower that was impossible to turn on without soaking the room. Average breakfast. Pool closed at 6.30 so no opportunity to use it. Might as well have stayed at a Premier Inn.
Stayed 2 nights in Oct 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

2/10 Terrible

Ania

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

G

Business traveller
Disliked: Staff & service
Not a 5% Star Boutique Hotel - Not Recommended
Very bad - Hotel is not boutique nor 5-star, a very bad job by Hotels.com as I am a big user and I take your recommendations seriously, I will now have to check more or go to another provider if this is the new standard. The Hotel was unfriendly at check in, it smelt of an Indian takaway, no bar as such, no coffee shop or ammedities - also it said a Club Room, a club room is normally executive, this was like a broon cupboard - it was so bad that I checked out after one night and went to another hotel, I am expecting a full refund immediately.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent, clean hotel, but compact room.
Nice hotel with friendly staff. Good shower, and bottled water and hot drinks provided in room, plus iron, safe and TV. The room I had was very small but it was OK for a 2 night stay but would be too small for a longer stay.
Stayed 2 nights in Oct 2024

8/10 Good

julie

Stayed 1 night in Oct 2024

2/10 Terrible

Lee

Stayed 1 night in Oct 2024