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The Coach & Horses

3.5 star property

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Photo gallery for The Coach & Horses

Bar (on property)
Classic Double Room | Hypo-allergenic bedding, free minibar items, in-room safe
Front of property
Property grounds
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
8 Kew Green, Richmond, England, TW9 3BH
  • Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • The National Archives
    ‪12 min walk‬
  • Gunnersbury Park
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Hypo-allergenic bedding, free minibar items, in-room safe

Signature Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, free minibar items, in-room safe

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

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About this property

The Coach & Horses

Georgian Richmond inn in Kew with free parking
Along with a restaurant, this smoke-free inn has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a garden.
The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The Coach & Horses's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Botanic Gardens, Kew. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the helpful staff and the location
  • Steps from Royal Botanic Gardens, Kew and 12 minutes on foot from The National Archives
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Richmond inn is smoke free.

Atrium – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 360 out of 517 reviews
Rating 8 - Good. 136 out of 517 reviews
Rating 6 - Okay. 14 out of 517 reviews
Rating 4 - Poor. 5 out of 517 reviews
Rating 2 - Terrible. 2 out of 517 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night in London
Short stay here before an early flight out of Heathrow the next day. Really good bar, room was clean, nice and comfortable. Would like to start again with more time to explore the area
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel and pub. Great food and friendly staff. Looking forward to a return trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Renessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay. Very friendly staff. Very close to Kew Gardens.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Pub right next to Kew Gardens
Fantastic find. Good value with free parking a stones throw from Kew Gardens and The Thames. Staff very friendly, welcoming and room very comfortable and well appointed. Also coming from Bristol it’s only a 5 min drive from M4 junction.
Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
Lovely stay. Friendly, welcoming staff, comfortable & quiet room, good food, convenient location. Would definately recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable and well equipped room (lovely toiletries ) with a comfortable bed and a nice bathroom. Well positioned on Kew Green. Helpful and pleasant staff in the pub and on reception.
Stayed 1 night in Aug 2024

10/10 Excellent

Anil, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with perfect amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and stay!
The check in was lovely and the person at the desk went out of their way to be helpful and kind. The rooms are very pleasant with free coffee and tea. Our chair was a little worn and had coffee stains but not a big deal and everything else was perfect and clean :) The location is very convenient to Kew Gardens and not far from bus and tube stations and walkable to many places to eat! Pub has a nice atmosphere. Breakfast was tasty but service was very slow second day despite not being crowded. Definitely worth the cost and would recommend to others
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Convenient position with good parking
It was ok, car parking excellent, we have stayed before, it was much more expensive this time. Skirting in bathroom dusty, aircon only goes down to 19 degrees and very noisey if windows opened, cold tap in bthroom runs warm water otherwise good, would stay again if in that area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This inn is a little gem set in the heart of London. Location is excellent for visiting Kew Gardens. It's a bonus to have underground parking. Decor is amazing and food excellent. Staff are very helpful and friendly
Stayed 1 night in Jul 2024

8/10 Good

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This antique house style hotel is located in a relaxed small town environment, right next to the Royal Botanic Garden, and close to river Thames. It is also on a few bus routes, makes the commute to airport or London very easy, do not need to worry about driving or parking. Thanks for the nice staff and clean environment, I would definitely recommend it!
Stayed 1 night in Jul 2024

8/10 Good

Ivania

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a nice and convenient hotel but the AC in the room never worked in a very hot day. They brought us a fan but we were still a little uncomfortable because we had to keep the window open and it was noisy outside. The staff was very apologetic and they gave us a nice credit but I do think the property needed maintenance and it was overlooked for a while since they told us it wasn’t the first time it had happened. Overall it was a good experience with mild discomfort.
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just off the brifge. Good to venture into the city. Very friendly and helpful staff. Great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, staff were so friendly and helpful ideal are for visiting Kew Gardens, walking distance from the hotel, would definitely stay again - Room 5
Stayed 1 night in Jun 2024