The Columbia

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Columbia

Exterior
Bar (on property)
Lounge
Family Room | Desk, free WiFi, bed sheets
Triple Room | Desk, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
95-99 Lancaster Gate, London, England, W2 3NS
  • Kensington Gardens
    1 min walk
  • The Mitre
    3 min walk
  • Lancaster Gate Underground Station
    5 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

Economy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 20.0 sq m
  • Sleeps 4
  • 4 Single Beds

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

Single Room

  • 9.9 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room

  • 13.9 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

About this property

The Columbia

Hotel with a 24-hour front desk, steps from Kensington Gardens
A bar/lounge, self parking and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Change of towels is available on request
The Columbia offers 100 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

The Columbia's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a bar and 4 meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 4 meeting rooms and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kensington Gardens and 6 minutes on foot from Hyde Park
  • Pets welcome free of charge
The Columbia offers its guests multilingual staff, tour/ticket assistance, and a garden. There are 4 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The Columbia also features coffee/tea in common area and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star London hotel.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbia Hotel London
Columbia London
Columbia Hotel
The Columbia Hotel
The Columbia London
The Columbia Hotel London

The Columbia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 1005 reviews" "
Rating 8 - Good. 448 out of 1005 reviews" "
Rating 6 - Okay. 181 out of 1005 reviews" "
Rating 4 - Poor. 75 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica, Eatonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

FLOR DE LIS, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good in the hotel, and space in the room is fine. Staff is kind and helpful. Bathroom deserve a little improvement.
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stay would recommend
I travel to London frequently and have a list of hotels that are my preferred places for £156 or under. I have added this hotel to that list. The hotel is about 5 minutes' walk to Lancaster Gate underground station (Central Line). There is also a bus stop outside the hotel for a bus into Piccadilly (number 94). Hyde Park is across the street. Restaurants are about 5 - 10 minutes walk. My room was a triple, with a double and a single bed and a large two-seater sofa. There was an ensuite shower over bath and a large cupboard. The room was big and I would think plenty of room even for three with luggage (see photos). The only thing I struggled with was the height of the showerhead. It is quite low, about neck height, and I am 5' 7". Breakfast was a help yourself continental. (If you are looking at booking breakfast through Hotels, Expedia, or the like, breakfast booked at the hotel on the day is only £10 per person. Hotels.com wanted to charge me £14.) Staff were great, friendly, and helpful. The hotel is having a bit of a refurbishment and looks good. The building is impressive with high ceilings and looks quite grand. As a thing to look for, the lift indicator on the ground floor is an old-fashioned mechanical arrow indicator.
Stayed 2 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very big, which was good. I was surprised to find a large crack in one of the windows. When I reported it the staff said they were unaware and carried out an initial repair wih cellotape. Additionally, in order to use the televsion I had to unravel the lead and plug behind the televsion and connect the aerial lead.
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being close to Paddington for ease from the airport and trains. Also loved being across from the park
Stayed 2 nights in Sep 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , just across from Hyde park and close to the Lancaster Gate station , heritage building with lots of character , staff were great as well
Stayed 6 nights in Aug 2024

8/10 Good

Andrea, Polson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfy! The atmosphere was superb! The coffee was not drinkable and overpriced. The positives far outweighed the coffee. Thank you! I recommend it for sure classic and comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2024

10/10 Excellent

Mariano

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service was great but the floor of the hotel not make too much noise
Stayed 3 nights in Aug 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Columbia was such a nice place to stay for a night in London. The staff couldn’t do enough for you we will definitely be returning.
Stayed 1 night in Aug 2024

8/10 Good

Nik

Stayed 1 night in Aug 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice.
When I booked, I didn't realise how important air-conditioning might be. Could have done with a room fridge, too. Room was quiet and tidy. TV very basic. Location is the real winner.
Stayed 3 nights in Aug 2024

8/10 Good

Yang

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This is a very old fashioned hotel, so a lot of the modern luxuries including a modern bathroom and refrigerator are non-accessible. However, the staff is very nice and welcoming.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jennele

Travelled with family and small children
the staff was very helpful and amazing. So nice. The rooms were very clean and bigger than I thought they would be. I enjoyed staying there with my young kids. So close to Hyde park as well and easy to get to all the places.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Over heated bedrooms, that’s with the windows open 500mm all day. Decor is tired, the bathrooms are remnants of the 1970s - they need replaced. The entrance garden area looks like the entrance of a hostel, it doesn’t resemble the photo on the Expedia website. This Hotel could be charging higher prices if it had a good make over!
Stayed 3 nights in Aug 2024

8/10 Good

Amelia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and neat. However, due to no fault of the hotel it was very hot! The hotel has no AC. There was a fan and a tiny window, which was not enough to cool the room. However, we talked to the hotel staff, who were very accommodating. We were able to move rooms to one with larger windows and were able to enjoy the rest of our stay. The staff were very nice and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Ove

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and good cleaning. The room was too warm.
Stayed 4 nights in Jul 2024

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place was just around Hide Park and the underground was 7 minutes away.
Stayed 4 nights in Jul 2024

6/10 Okay

Christian A Dorantes

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator and bathrooms not working properly but great location. Staff was always very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, room comfort
Thank you for a good stay, great staff!
Friendly staff, lovely olf building and functional comfortable rooms but decor is dated and refurbishment needed
Stayed 3 nights in Jul 2024

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service
Excellent service and great location. Only one slight criticism - no fridge in room to put any drinks and it can get warm
Stayed 4 nights in Jul 2024

4/10 Poor

Nevzat

Liked: Cleanliness
Disliked: Amenities
My room hadn't been cleaned when I requested. "Service room card" didn't work in spite of hanging on to the room door.But when got back to my room late at night I understood that someone had entered my room and left a pillow case on the floor without cleaning the room. I informed reception and manager in charge just to get a clarification.I didn't get an answer that who was the person got into my room? That was strange and suspicious thing to happen.Fortunately I had used safety box service from reception.I hadn't left any valuable thing in my room while I was out. Secondly izolation between hotel rooms is not very well because you can hear noise. The best thing was the breakfast service.
Stayed 5 nights in Jul 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, will book again.
Stayed 1 night in Jul 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024