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"The location perfect the hotel amazing. A bit better clean seas will be better. The tv didn’t work obly sound and the hairdresser didn’t work neither. ... " More
12 Apr 2023 by Gemma
Thanks Marta for your review, we think you mean you had issues with the tv and hairdryer. We will look at this for the room you stayed in. Thank you!
6 Dec 2023 by Jermaine Weekes, Operations Director
Dear Aurelia Carina Helena, Thank you for sharing your wonderful feedback with us and your fellow travellers. We are delighted to hear that your stay at CitySpace Tower Bridge was a positive experience and that our friendly and helpful team ensured that you were comfortable, warm and well looked after. We hope to welcome you back in the future and would be very grateful if you would recommend us to your family and friends. Yours sincerely, Jermaine Weekes, Operations Director
3 Jul 2023 by CitySpace Tower Bridge
We are so sorry that you experienced issues during your stay. We have fed back your comments to be addressed.
CitySpace Tower Bridge offers its guests tour/ticket assistance. WiFi is free in public spaces. This 3-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
CitySpace Tower Bridge offers 21 accommodations with coffee/tea makers and a hairdryer. 32-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Vikey mobile app before check-in.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Vikey mobile app before check-in.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
