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The Londoner

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Londoner

Rooftop terrace
Meeting facility
Deluxe King City View Room | View from room
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    ‪1 min walk‬
  • National Gallery
    ‪3 min walk‬
  • Trafalgar Square
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe King City View Room

Deluxe King City View Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King City View Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Tower Penthouse Suite

  • 200 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

King Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Room

  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Langham, London

Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (1000)
The price is CHF 660
for 1 room
includes taxes & fees
13 Feb - 14 Feb
The Langham, London

About this property

The Londoner

Luxury London hotel in London City Centre with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of The Londoner's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy French cuisine while dining at Whitcomb’s
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, reflexology or body scrubs at The Retreat
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Leicester Square and Garrick Theatre
The Londoner offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Whitcomb’s – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
8 at The Londoner – This rooftop bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Joshua’s Tavern – This restaurant specialises in British cuisine and only serves dinner. Open selected days.
The Stage – This bar specialises in seafood and serves breakfast and light fare. Open daily.
The Residence – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 552 out of 699 reviews" "
Rating 8 - Good. 87 out of 699 reviews" "
Rating 6 - Okay. 31 out of 699 reviews" "
Rating 4 - Poor. 15 out of 699 reviews" "
Rating 2 - Terrible. 14 out of 699 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Miss Fiona J

Stayed 1 night in Oct 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel in every way. Would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tourist attractions in London. Rooftop and spa/pool relaxing spots after busy days. Staff is friendly and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

hardeep

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with awesome staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Julius, Auckland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to tighten up your fire safety protocols. The alarm went off at two in the morning and we were all running around like chickens with our heads cut off. I was told it was a false alarm by another guest. No one came to tell us it was a false alarm, no one made an announcement. This is unacceptable after Grenfell.
Stayed 4 nights in Oct 2024

10/10 Excellent

STEPHEN

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

jackson

Stayed 2 nights in Sep 2024

10/10 Excellent

Wanting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great hotel. We’ll come back for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel. The best I’ve ever stayed in.
Stayed 1 night in Sep 2024

10/10 Excellent

Nain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and good food
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Thamer

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing short of amazing. Staff and service is top notch. We will def be back soon. Corner suite is a must to get the amazing views of the city.
Stayed 2 nights in Oct 2024

8/10 Good

Antton

Stayed 3 nights in Oct 2024

10/10 Excellent

Deirdre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Felipe

Stayed 1 night in Sep 2024

10/10 Excellent

Gerard

Stayed 2 nights in Sep 2024

10/10 Excellent

Rosangela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Sep 2024

10/10 Excellent

Shirley, Honolulu

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that this is one of the best hotels I’ve stayed at in awhile. Not only because of their amenities but because of every single person on their staff. Everyone greeted us warmly and took care of everything we needed. The concierge is top tier. Especially Bernard he was so helpful and friendly and went over and beyond in his service to us. We will definitely come back! Thank you the Londoner.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Sep 2024