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The Mad Hatter Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mad Hatter Hotel

Bar (on property)
Bar (on property)
Exterior
Standard Double or Twin Room | In-room safe, individually decorated, desk, iron/ironing board
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3 - 7 Stamford Street, London, England, SE1 9NY
  • Tate Modern
    7 min walk
  • St. Paul's Cathedral
    13 min walk
  • London Eye
    16 min walk
  • London (LHR-Heathrow)
    52 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

The Mad Hatter Hotel

Riverfront London hotel in London City Centre with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
The Mad Hatter Hotel offers 30 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at The Mad Hatter Hotel. During your stay, you're just a quick walk from Tate Modern. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of St. Paul's Cathedral and Tate Modern
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Mad Hatter Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

This 3-star London hotel is smoke free.

Guests can enjoy full breakfast for a fee.
The Mad Hatter Hotel has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Languages

Bosnian, Croatian, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Serbian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee: GBP 12.95 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hatter Hotel
Hotel Mad
Mad Hatter Hotel
Mad Hatter Hotel London
Mad Hatter London
Mad Hotel
Hotel Mad Hatter
The Mad Hatter Hotel London, England
The Mad Hatter Hotel Hotel
The Mad Hatter Hotel London
The Mad Hatter Hotel Hotel London

The Mad Hatter Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 555 out of 1002 reviews" "
Rating 8 - Good. 372 out of 1002 reviews" "
Rating 6 - Okay. 53 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accommodation
Stayed 1 night in Aug 2024

10/10 Excellent

ASHLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Including breakfast is a great touch and allows for flexibility with the onsite pub.
Stayed 5 nights in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. The staff were very friendly and accommodating. The room we stayed in was very clean and had a personality of its own. Very close to different transports options and walkable to some popular areas.
Stayed 4 nights in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff in an excellent loction
Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unique hotel, convenient to Waterloo & South Bank. Great bar & restaurant with London prices. Staff were friendly & welcoming. Room was good, albeit hot - but it was the hottest day of the year! - and a bit noisy due to the traffic outside. I'd go back .....
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay
Very clead ,very nice .Excellant place to stay . Willgive it 9/10 only slightly let down by the breakfast, aske dfor everything to be welldone and most of it came out very undercooked . Had porridge on the second morning as didnt want an under cooked breakfast. Would definately stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Great hotel in a fantastic location, close to Southwark Underground and Blackfriars Train station, 4 minutes walk to Southbank and Tate Modern as well. Staff very friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mad Hatter Hotel
Amazing 4-day stay at the Mad Hatter Hotel. Perfect location for seeing the history and sites of London. Fantastic staff... all very helpful and friendly!
Stayed 4 nights in Jul 2024

10/10 Excellent

JONATHAN, Grand Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to tube/buses at a fair price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely feeling and the food is amazing
What a great homely place to stay, very friendly staff, you have to try the steak and ale pie , it is the best, and the full English breakfast is the best i have had in a hotel, no hesitation in recommending this hotel
Stayed 2 nights in Jul 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing, Luke was especially helpful! Location was awesome. Right at the Blackfriars bridge & walking distance to everything we wanted to do! A reminder that old properties don’t have modern conveniences, like a/c and extra outlets to charge all your devices. Room was a little shabby and hot but the staff did their best to accommodate with an extra fan. All in all, would recommend, maybe just not in July or August. Breakfast buffet and menu were really nice and the refreshments in the room were welcome in light of the heat! Thanks Mad Hatter!
Stayed 3 nights in Jul 2024

4/10 Poor

Marcy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed and Disrespected
While our check in process was pleasant and friendly, that was the only highlight. The hotel has an adorable theme and appeared to be at one point, clean and maintained. When heading to our room, you immediately smell an awful smell of fish and notice hanging air freshener disks hanging every few feet. When we entered our room, it too had the same unwelcoming scent. Our room appeared dated, not thoroughly clean and had leaking water on the bathroom floor from a towel warmer that didn't work. The bed was comfortable enough, but the room was so hot and stuffy. We opened the windows which opened ou to an abandoned lot with trash and weeds. I honestly think we could have overlooked all of the above, although we shouldn't need to. The most unsettling part of our visit is when we went down to the hotel restaurant/pub for dinner and cocktails. There were several employees busy decorating for a birthday party in the establishment. We sat ourselves after standing at the entrance for several minutes. We waited another 10-15 minutes at our table, and still no one. We watched another family of four get up from their table and leave. My husband finally went up to the bar and enquired about service. Victoria, the young lady at the bar, appeared put out and very concerned about continuing her party preparations. When my husband didn't hear something she said, she repeated herself loud and slow while rolling her eyes. Done! We took our $300 pounds down the street where we had a wonderful exp
Stayed 2 nights in Jul 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Overall good, plumbing issues
Great staff, nice enough hotel, good location - the major complaint is that the bathroom plumbing had multiple issues: no hot water for shower/tub was the biggest problem, but there were leaking pipes around toilet so the floor was constantly wet. The hotel needs to hire a plumber and fix this room. I didn't significantly reduce the overall rating as I am confident they'll fix this for the next guest.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mad hatter
Great hotel not too far away from anything, very friendly staff from reception, bar & kitchen, would highly recommend & will be booking this hotel again
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel not too far away from anything, very friendly staff from reception, bar & kitchen, would highly recommend & will be booking this hotel again
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Great pub/hotel -really friendly staff, good breakfast, amazing location. Room a little tired but comfortable and clean and serviced every day.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!

10/10 Excellent

edward, Highlands ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal check-in process with the host greeting us when we came in answering questions and checking in with us every time we walked by the front desk.
Stayed 1 night in Jun 2024

8/10 Good

Bryre

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay!
Very comfortable room. Tea coffee milk biscuits and chocolate provided. Would benefit fro air conditioning but large Dyson fan provided. Traffic noise from junction outside but not a major issue. Good breakfast included. Good location 10 minutes walk from Waterloo.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
We had a lovely 5 night stay at the Mad hatter Inn. Very good location. Easy access to Southwark tube station. Close to Borough Market which is a must see. Hotel room was comfortable and very clean. Fair price, especially for London. Nice to have a pub downstairs. Hotel staff very engaging and friendly. Only issue was a faulty electric tea kettle. I would definitely stay here again and would recommend to others.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dan, Hanover Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Alice In Wonderland - themed hotel and pub - highly recommend
Stayed 5 nights in Apr 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the Mad Hatter Hotel! The Alice in Wonderland decor is an extra plus! The front desk staff was OUTSTANDING; extremely helpful and personable. Its location is an easy walk to the Waterloo Train Station and the Underground. The room was clean. A bonus was the attached restaurant/bar-GREAT food. We would definitely stay there again!
Stayed 1 night in May 2024