The Park City Grand Plaza Kensington

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Front of property
Exterior
Exterior
Plaza Executive Double | Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    2 min walk
  • Kensington Gardens
    11 min walk
  • Imperial College London
    11 min walk
  • London (LHR-Heathrow)
    31 min drive

Room options

Plaza Executive Double

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Plaza Executive Triple

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed

Family Suite

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Grand Deluxe Double

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention centre in London City Centre with a 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1004 reviews" "
Rating 8 - Good. 292 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leland Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, area. Very safe, convenient, but not in city center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to Stay.
On the hottest day of the year it was wonderful to find our room had air conditioning and operating quietly. We were welcomed with kindness and friendliness. We didn’t use the restaurant as we were visiting family. Quiet room for London!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A LOVELY ROOM. FRIENDLY ATTENTIVE STAFF. CLEAN HOTEL. COVENIENT LOCATION.
Stayed 4 nights in Aug 2024

6/10 Okay

Martin, Hitchin

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
This is a small hotel and alittle tired wot regard to the room decor and maintenance. Check in staff were friendly and room was tidy and clean. Alittle boring with the decor too. The location was nice for access to the famous Cromwell Rd. The view from our window was a wall and a tree, so again nothing special. If you want a cheaper hotel in this part of town which you only need for a bed and bathroom, then this is it. If you want more views and amenities, this is not it.
Stayed 2 nights in Aug 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very clean, spacious and friendly staff. Great location to walk around and close to shopping area. Would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and friendly staff made our stay very pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to some tourist areas
Nice and quiet. Relaxing.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not as good as it used to be. This was our third stay here. Room, hotel service as good as ever.
Stayed 3 nights in Jul 2024

6/10 Okay

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Staff & service, property conditions & facilities
Elegant property situated in a neighborhood of stately buildings in a garden setting.
Stayed 2 nights in Jul 2024

6/10 Okay

Debra

Business traveller
Stayed 1 night in May 2024

2/10 Terrible

Logan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room quality shockingly bad for a supposed 4 star hotel. Radiator never stopped running and heating apartment making room unbearably hot and room unlivable. We checked out early and fled to another hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Paula Orsak

Travelled with partner
We turned in our luggage, came back at 11:30 waiting in the lobby for our room. We had gotten our luggage out, so the lady up front knew we were waiting for our room. After an hour my husband decided to go ask the male up front and our room had been ready but she didn’t tell us. -room was stifling hot 2nd morning- breakfast was not ready when they said, caused us to have to rush to eat before our tour. No coffee, only continental… again, cook to order not available. The room lamp doesn’t work The plug in the bathroom fits nothing… including the hairdryer. TV channels are horrible and the TV cuts out. Did not give us our wake up call on the morning of our flight Bathroom lingers sewer smell Would not stay here again. I really don’t understand how this is rated 4 stars. The rooms are VERY small, barely moving room and we got the executive room. Pictures do not represent the room, but except the bed comforter.
Stayed 4 nights in Jul 2024

8/10 Good

Malderine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The 1st room had a leak by the bathtub and toilet. I reported it and the manager quickly moved us to another room. Very professional and accommodating. Both rooms were nice and clean. I would recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Great area.
Stayed 8 nights in Jul 2024

6/10 Okay

J.

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff was not very welcoming or friendly…. I felt like we were bothering them…the area was very nice, safe and quiet
Stayed 4 nights in Jul 2024

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Park City Grand Plaza Kensington
We stayed in the Park City Grand Plaza Kensington from Jul 14th to Jul 17th. Location was great, hotel condition was good, staff were friendly and the rooms were clean, except for slow drainage problem and a continuing stench from the sink which were not fixed until we left. Other than that, we were satisfied with every other aspect of the stay. Would have given 5 stars if those problems were addressed.
Stayed 3 nights in Jul 2024

8/10 Good

Xiomara

Travelled with family and small children
Step free access
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Stayed 3 nights in Jan 2024

8/10 Good

Robert

Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Stayed 7 nights in May 2024