The Resident Victoria

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Resident Victoria

Deluxe Double Room (King bed) | In-room safe, desk, soundproofing, iron/ironing board
Lobby lounge
Bar (on property)
Exterior
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
10 Palace Place, London, England, SW1E 5BW
  • Buckingham Palace
    ‪5 min walk‬
  • Green Park
    ‪7 min walk‬
  • Victoria Station Travel Information Centre
    ‪7 min walk‬
  • London (LGW-Gatwick)
    ‪80 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room (King bed)

  • 19 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Large Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Small Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room (King bed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

The Resident Victoria

Eco-certified London hotel in London City Centre with a 24-hour front desk
Along with concierge services, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a vending machine are on-site.
The Resident Victoria offers 73 accommodations with laptop-compatible safes and espresso makers. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around The Resident Victoria. During your stay, you're just a quick walk from Buckingham Palace. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free Wi-Fi in some public areas
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Buckingham Palace and 14 minutes on foot from Hyde Park
The Resident Victoria offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified The Resident Victoria also features dry cleaning/laundry services, a front desk safe, and a water dispenser.

Smoking is allowed in designated areas at this 4-star London hotel.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

Property is also known as

Nadler Victoria Hotel
Nadler Hotel
Nadler Victoria
Nadler
The Nadler Victoria London, England
The Nadler Victoria London
The Nadler Victoria
The Resident Victoria Hotel
The Resident Victoria London
The Resident Victoria Hotel London
Nadler Victoria

The Resident Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1006 reviews" "
Rating 8 - Good. 150 out of 1006 reviews" "
Rating 6 - Okay. 39 out of 1006 reviews" "
Rating 4 - Poor. 9 out of 1006 reviews" "
Rating 2 - Terrible. 6 out of 1006 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

LIZAIDA

Stayed 2 nights in Sep 2024

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major attractions
Stayed 3 nights in Oct 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked a vacation in London for a 7 night stay through Expedia and the Resident Vitoria was chosen as it seemed to be in a pretty central location come to all the tourist attractions and right in central location with the Buckingham Palace just steps away. When we arrived much earlier than then check in time, we received the friendliest service right from the start until the day we left. The room was simply the best I have seen to date during all the vacations I have taken so far, I liked that they thought of every convince travellers could need down to providing a fantastic little kitchenette with cups, plates cutlery, microwave and coffee maker. I especially liked that they would replenish coffee and tea with milk so I didn't have to worry to have my coffee first thing in the morning which I am used to. The staff was helpful and always willing to provide any advice to make our trip more pleasurable, especially Lawrence whose tips were very helpful during our stay. Room service was provided everyday, which I recently noticed has been declining with other hotels as it is only offered if requested. In all honesty my experience was non less than staying in a five star hotel at the price of a four star. Location is the key bonus point as everything is within a short walk including the underground and food stores. We thoroughly enjoyed our stay and highly recommend it to anyone who is visiting London and keen to see all the interesting tourist attractions.
Stayed 7 nights in Oct 2024

6/10 Okay

michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Property conditions & facilities
Front desk personnel were amazing. They were inviting, friendly, and always willing to answer questions and provide options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to Victoria Station and Buckingham Palace. The staff were all very friendly and the room was lovely.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent. veryfriendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Nora P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and customer focused.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodging in London
I think this will be my go to place whenever I am in London. The room was comfortable and, most importantly, had a king size bed. The hotel location is great, just across from the back of Buckingham Palace and a short walk to Victoria Station. Lots of eating establishments in the area that more than compensate for no restaurant on site.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ninel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location great service very clean friendly staff. And more…
Stayed 5 nights in Oct 2024

10/10 Excellent

Leonard

Stayed 6 nights in Sep 2024

8/10 Good

Daren

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet but so well situated! easy to walk to sites and transportation. Staff were excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Katie

Stayed 2 nights in Sep 2024

8/10 Good

Colette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. Stayed in a below ground level room...very quiet!
Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel, Nampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 5 nights in Sep 2024

8/10 Good

Amirdara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint property that seems to be quite new or newly renovated. Rooms are all well appointed. I had made a last minute reservation and so the only rooms available were on the lower level. They do have windows but minimal lighting - if that’s a bother to you I would request not to have one of these rooms in advance. All in all though great property and would return.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, good for transport links
Excellent stay -staff very accommodation. Wi-Fi not as good as last time. Would’ve been nice to have been given a clear cut answer on whether or not a late checkout was available rather than the waffle 8 got and being told to check back the night before our departure. A cleaner visited every day to straighten the bed etc so moving out at 1pm (instead of 11 ) should’ve been simple t9 organize.
Stayed 5 nights in Sep 2024

10/10 Excellent

Doreen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located and front desk staff were friendly and courteous. The bed was relatively comfortable and the linens were crisp and clean. The rainfall shower head was excellent with good water pressure and temperature. Towel warmer was a nice feature. Housekeeping was hit or miss though on refilling items such as toilet paper, creamers, and sugars. And multiple times, the ceramic cups that were put on the shelf were dirty.
Stayed 9 nights in Sep 2024

10/10 Excellent

Parantap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was surprisingly well put together even though it was tight. The staff was prompt and courteous. Lawrence went out of his way to give us good tips on public transports.
Stayed 2 nights in Sep 2024