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The Resident Victoria

4.0 star property
VIP Access

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Photo gallery for The Resident Victoria

Deluxe Double Room (King bed) | In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Lobby lounge
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
10 Palace Place, London, England, SW1E 5BW
  • Buckingham Palace
    ‪5 min walk‬
  • Green Park
    ‪7 min walk‬
  • Victoria Station Travel Information Centre
    ‪7 min walk‬
  • London (LGW-Gatwick)
    ‪80 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room (King bed)

Superior Double Room (King bed) | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room (King bed)

  • 19 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Large Double Room

Large Double Room | In-room safe, desk, soundproofing, iron/ironing board

Large Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room

Small Double Room | In-room safe, desk, soundproofing, iron/ironing board

Small Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (King bed)

Deluxe Double Room (King bed) | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room (King bed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

The Resident Victoria

Eco-certified London hotel in London City Centre with a 24-hour front desk
Along with concierge services, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a vending machine are on-site.
The Resident Victoria offers 73 accommodations with laptop-compatible safes and espresso makers. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around The Resident Victoria. During your stay, you're just a quick walk from Buckingham Palace. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free Wi-Fi in some public areas
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Buckingham Palace and 14 minutes on foot from Hyde Park
The Resident Victoria offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified The Resident Victoria also features dry cleaning/laundry services, a front desk safe, and a water dispenser.

Smoking is allowed in designated areas at this 4-star London hotel.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

Property is also known as

Nadler Victoria Hotel
Nadler Hotel
Nadler Victoria
Nadler
The Nadler Victoria London, England
The Nadler Victoria London
The Nadler Victoria
The Resident Victoria Hotel
The Resident Victoria London
The Resident Victoria Hotel London
Nadler Victoria

The Resident Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1007 reviews
Rating 8 - Good. 146 out of 1007 reviews
Rating 6 - Okay. 36 out of 1007 reviews
Rating 4 - Poor. 7 out of 1007 reviews
Rating 2 - Terrible. 5 out of 1007 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again- clean,modern,comfortable
Good location near Victoria, very clean and modern. Comfortable and good mini kitchen facilities including kettle. Smart layout for small room. Staff always greet with a smile, very approachable. This is 2nd Resident Hotel we have stayed in after theatre evening, rather than running to try to get train home. For us perfect balance of clean functional tasteful space - will definitely book this hotel group again.
Stayed 1 night in Nov 2024

10/10 Excellent

Bishad, Shelton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kurt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Week
Brilliant place to stay! Staff fantastic and super helpful. Room well appointed and comfy. Kitchenette, a real bonus!! Tube very close, M &S and eating spots too. Lovely walk past Buckingham Palace through park to Piccadilly area.
Stayed 9 nights in Nov 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It’s a 3 minute walk to Buckingham Palace and 4 minute walk to Victoria station. It’s a wonderful and safe area. Lawerence was very helpful in every detail from speedily checkin, info and recommendations and willing to help us to store our heavy excess luggage for a week as we head over to Belgium and Paris. Highly recommend to anyone ! We will be back !!
Stayed 1 night in Nov 2024

6/10 Okay

Olivier

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Glenn, WESTPORT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchenette feature was useful (sink, fridge, plates and cutlery). Room wasn't large, but it's London. No facewashes or bars of soap in the bathroom, the tub was a tripping hazard. Confusing array of light switches. I would stay there again but would need a safer shower.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tess

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel
The staff were absolutely fantastic and made our stay really special, decorating the room for my sister’s 18th birthday with balloons, Prosecco, chocolates and a hand written card. The bed was super comfortable and the location is perfect. Would definitely stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff, surprisingly big enough room, spotless and good scent in room, easy check in and check out, perfect for one night solo stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Dot

Excellent
Very nice, comfy bed, cute closet kitchenette! Great location and friendly staff. Highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Carol M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great coffee!
Lovely hotel! Quiet, comfortable, great coffee, and extremely clean. We would stay there again in a heartbeat.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryo

Stayed 1 night in Sep 2024

10/10 Excellent

LIZAIDA

Stayed 2 nights in Sep 2024

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major attractions
Stayed 3 nights in Oct 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked a vacation in London for a 7 night stay through Expedia and the Resident Vitoria was chosen as it seemed to be in a pretty central location come to all the tourist attractions and right in central location with the Buckingham Palace just steps away. When we arrived much earlier than then check in time, we received the friendliest service right from the start until the day we left. The room was simply the best I have seen to date during all the vacations I have taken so far, I liked that they thought of every convince travellers could need down to providing a fantastic little kitchenette with cups, plates cutlery, microwave and coffee maker. I especially liked that they would replenish coffee and tea with milk so I didn't have to worry to have my coffee first thing in the morning which I am used to. The staff was helpful and always willing to provide any advice to make our trip more pleasurable, especially Lawrence whose tips were very helpful during our stay. Room service was provided everyday, which I recently noticed has been declining with other hotels as it is only offered if requested. In all honesty my experience was non less than staying in a five star hotel at the price of a four star. Location is the key bonus point as everything is within a short walk including the underground and food stores. We thoroughly enjoyed our stay and highly recommend it to anyone who is visiting London and keen to see all the interesting tourist attractions.
Stayed 7 nights in Oct 2024

6/10 Okay

michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Property conditions & facilities
Front desk personnel were amazing. They were inviting, friendly, and always willing to answer questions and provide options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to Victoria Station and Buckingham Palace. The staff were all very friendly and the room was lovely.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent. veryfriendly staff
Stayed 1 night in Oct 2024