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The Sanctuary House Hotel

3.5 star property

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Photo gallery for The Sanctuary House Hotel

Front of property
Lunch and dinner served, local cuisine
Exterior
Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi
Lunch and dinner served, local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
33 Tothill Street, London, England, SW1H 9LA
  • Big Ben
    ‪7 min walk‬
  • Buckingham Palace
    ‪10 min walk‬
  • London Eye
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Basic Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CHF 332
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includes taxes & fees
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About this property

The Sanctuary House Hotel

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
The Sanctuary House Hotel offers 34 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at The Sanctuary House Hotel. During your stay, you're just a quick walk from Big Ben. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at The Sanctuary
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute walk from Westminster Abbey and 7 minutes on foot from Big Ben
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified The Sanctuary House Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours).

This 3.5-star London hotel is smoke free.

The Sanctuary – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Sanctuary

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 60.00 (subject to availability)
  • Rollaway bed fee: GBP 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sanctuary House
Sanctuary House Hotel
Sanctuary House Hotel London
Sanctuary House London
Sanctuary House
The Sanctuary House Hotel London, England
Sanctuary Hotel London
The Sanctuary House
The Sanctuary House Hotel Hotel
The Sanctuary House Hotel London
The Sanctuary House Hotel Hotel London

The Sanctuary House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Room was decent size and comfortable. Very convenient location to sights and restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London work trip - Dec24
Lovely room, great location, decent price - and I would definitely stay there again
Stayed 1 night in Dec 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff incredibly nice and helpful. I don’t stay in hotels on my own often so it was important for me to feel safe and I did
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
great location
Great location within walking distance to all tourist sites. Clean hotel, small rooms, friendly staff. You eat at the pub for breakfast which was fine.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mohammed

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hester was broken and staff was unable to fix it. Very small and old room. Also bed uncomfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Nov 2024

2/10 Terrible

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for everything in central Westminster
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great location. Would return!
Great stay with friendly staff. Arrived a little early to leave luggage until check in at 3. We were pleasantly surprised to be checked in 2 hours earlier. This was a great bonus and the late check out on a Sunday was ideal too. We were a little worried about noise being above a pub but it was a very quiet stay. Overall, facilities were great. Pleasant shower and nice to have the bath too. Breakfast in the morning was very good with a brilliant selection of choices. Plenty of plant based options too. Only downside is we didn't get the temperature right in the room, we were either too warm or too cold. Would definitely recommend as a central place to stay. We walked everywhere we wanted to get to but there is a tube station just a couple of minutes away too.
Stayed 1 night in Nov 2024

10/10 Excellent

Mariisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 4 nights in Nov 2024

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be booking here again when we next go to London. The hotel and location was perfect for our plans.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location!
The hotel is in a great location… near the subway, and close to many tourist destinations.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Danielle, Bradford

Sadly due to unforeseen personal circumstances , I was unable to attend and no refund was available
Stayed 1 night in Sep 2024

8/10 Good

Anne

Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky hotel in a lovely area close Westminster
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 night stay at this property! Convenient, safe location. The pub downstairs was very good, fun and lively at night and the breakfast in the pub was included with our stay. Food was excellent too. Staff very efficient and friendly!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart of Westminster!
The hotel is extremely comfortable. The staff were very helpful. Breakfast, which was included, was of a very high standard. Would definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

Norman

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

P

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

Nish

Business traveller
Liked: Amenities
Nice not be be in a basic chain hotel. Pub downstairs is handy, and not disruptive or noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dave and Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!! Beautiful room decor. Comfy bed to watch tv or sleep. Close to major sights with Westminster Cathedral in view from the entrance. Restaurant attached with yummy food and drinks. A stones throw from the Underground. The front desk was hugely helpful with directions for the Underground due to many closures for a marathon. Loved every minute.
Stayed 2 nights in Oct 2024