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The Soho Hotel, Firmdale Hotels

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Soho Hotel, Firmdale Hotels

Deluxe Room, Terrace | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Lobby
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
4 Richmond Mews, Dean Street, London, England, W1D 3DH
  • Leicester Square
    7 min walk
  • Japes
    1 min walk
  • Tottenham Court Road Station
    7 min walk
  • London (LHR-Heathrow)
    56 min drive

Room options

View all photos for Deluxe Suite, 2 Bedrooms, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Terrace

  • 290 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Soho)

  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 3 Bedrooms (Richmond)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 3 Bedrooms (Richmond)

  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Terrace

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Soho)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Soho)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Richmond)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Richmond)

  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Studio Suite (Junior)

Premium bedding, minibar, in-room safe, individually decorated

Luxury Studio Suite (Junior)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite (Junior)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Studio Suite (Junior)

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse

Premium bedding, minibar, in-room safe, individually decorated

Penthouse

  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Penthouse, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite (Junior)

Luxury Studio Suite (Junior) | Premium bedding, minibar, in-room safe, individually decorated

Luxury Studio Suite (Junior)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Apartment (Soho)

Apartment (Soho) | Premium bedding, minibar, in-room safe, individually decorated

Apartment (Soho)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

  • Sleeps 2
  • 1 King Bed

About this property

The Soho Hotel, Firmdale Hotels

Luxury London hotel in London City Centre with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and massage/treatment rooms.
The Soho Hotel, Firmdale Hotels offers 96 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Temple Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Soho Hotel, Firmdale Hotels. During your stay, you're just a quick walk from Leicester Square. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Indulge with aromatherapy, facials or manicures and pedicures at Temple Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Leicester Square and Piccadilly Circus
  • Train station pick-up shuttle service available for a fee
The Soho Hotel, Firmdale Hotels offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury The Soho Hotel, Firmdale Hotels.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Refuel – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 60 per night)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Refuel

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 775 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cots (infant beds) are available for GBP 66.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 per person
  • Nearby parking fee: GBP 60 per night (66 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The Soho Hotel, Firmdale Hotels offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Soho
Soho Hotel
The Soho Hotel London, England
Soho Hotel London
Soho Hotel Firmdale Hotels
Hotel Firmdale Hotels
Soho Firmdale Hotels
Firmdale Hotels
The Soho Hotel
The Soho Hotel, Firmdale Hotels Hotel
The Soho Hotel, Firmdale Hotels London
The Soho Hotel, Firmdale Hotels Hotel London

The Soho Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 652 out of 718 reviews" "
Rating 8 - Good. 54 out of 718 reviews" "
Rating 6 - Okay. 9 out of 718 reviews" "
Rating 4 - Poor. 2 out of 718 reviews" "
Rating 2 - Terrible. 1 out of 718 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly and helpful staff in all service areas, large comfortable rooms and wonderfully located in Soho. Easy walking to many areas.
Stayed 1 night in Sep 2024

10/10 Excellent

maryann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous and the food is wonderful as well. I can’t say enough about the friendly hotel staff. Everyone made me feel so welcome and very helpful with my many questions. It’s impossible to find fault with one single thing. Excellent experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Oğuzhan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soho was a fantastic area. We either walked where we wanted to go or took a short tube ride (the Elizabeth Line is the way to go; avoid the Central Line, especially on a hot summer day). The hotel was great; great food, the staff was perfect, and our terrace room was the ideal place to eat dinner in the morning. I don't think I'll ever stay anywhere else in London again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kammellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Unparalleled Service and Warmth at the Soho Hotel
The Soho Hotel exceeded all of my expectations. The staff's dedication to exceptional service truly made my stay unforgettable. Greg, the concierge, along with his entire team, went above and beyond to ensure my comfort and satisfaction. Their attention to detail and genuine care for guests set this hotel apart. From the moment I arrived, I was treated with warmth and professionalism. The team was always ready with helpful suggestions, quick to assist with any requests, and consistently went the extra mile. The level of service provided was unparalleled, making every aspect of my stay enjoyable. The atmosphere at the Soho Hotel is welcoming and luxurious, and the impeccable service made it feel like a home away from home. I am already looking forward to my next visit and highly recommend this hotel to anyone seeking a top-notch experience. The staff truly made my stay remarkable, and I can't wait to return.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good but not as good as at our Hamyard and Haymarket stays. Maybe too many summer tourists.
Stayed 2 nights in Jun 2024

10/10 Excellent

janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, centrally located
Stayed 5 nights in Jul 2024

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel and Experience!
Our stay at the SoHo Hotel was beyond incredible. To begin with: the location. You’re right in the heart of London, with Leicester Square nearby. Restaurants, shopping, everything you need. The hotel itself is to die for. We were upgraded at no cost to a Penthouse suite. The room was gorgeous and we even had a little deck! They brought warm cookies and milk for my daughters in the evening. The room itself was HUGE and immaculate. My younger daughter LOVED the record player (which she had never seen before) and we listened to the Beatles, Hendrix and the Carpenters. The staff and the concierge were beyond wonderful. My only regret was that we didn’t stay longer. A+ 11/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great location although surprising that a hotel of this quality doesn’t provide coffee machines unless requested and at an additional charge of £10!
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, Wonderful Location
From arrival, service was top notch. The room was beautifully decorated and well appointed. It was spacious with comfortable bedding. A very large room. The restaurant bar made wonderful cocktails. This coupled with its location is a must stay every time I visit London.
Stayed 2 nights in May 2024

10/10 Excellent

Ronnen

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant boutique hotel in Soho. Great staff and service.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Liked: Staff & service, amenities, property conditions & facilities
Amazing hotel! They made every detail so special for our stay with our kids. Loved location for getting around, great places to eat. Would definitely stay here again!
Stayed 4 nights in Mar 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We loved our stay at the Soho! The staff are all amazing, and so friendly. We were celebrating our 30th anniversary, and they really made it special. The location can't be beat, easy walking distance to anything you could possibly want.
Stayed 3 nights in Mar 2024

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay at other properties in the area but the SOHO was closer to where I needed to be, so gave it a try. Service was excellent, room was outstanding, and breakfast great!! Coming from Canada, but bed was so amazing I slept through my jet lag. Will book again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a super central location. We had a Terrace room which was just fabulous, with inspiring views over the area’s skyline. A really good and fun vibe to the hotel, bar and restaurant. Shame there aren’t simple tea and coffee facilities in the rooms, as this would have just put the icing on the cake. Lovely breakfast, though a slightly clever way of staying free of charge. In fact you get a £40 credit per night towards breakfast. Every individual item is charged, including tea or coffee. But overall an absolutely excellent hotel to stay at.
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2024