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The Sumner

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sumner

Hallway
Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Interior detail
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Marble Arch
    4 min walk
  • The Portman
    1 min walk
  • Marble Arch Underground Station
    4 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

The Cumberland, London

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (664)
The price is CHF 224
for 1 night
includes taxes & fees
14 Jan - 15 Jan
The Cumberland, London

About this property

The Sumner

Bed & breakfast with a 24-hour front desk, a short walk to Marble Arch
This smoke-free bed & breakfast features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and limo/town car service are on-site.
The Sumner offers 20 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Sumner's great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Marble Arch and 5 minutes on foot from Hyde Park
As a guest of The Sumner, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly The Sumner also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby.

This 4-star London bed & breakfast is smoke free.

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (173 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Children 5 years old and younger aren't allowed at this property.

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

The Sumner Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 313 out of 719 reviews" "
Rating 8 - Good. 271 out of 719 reviews" "
Rating 6 - Okay. 82 out of 719 reviews" "
Rating 4 - Poor. 37 out of 719 reviews" "
Rating 2 - Terrible. 16 out of 719 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lee

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal central location for west end
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Travelled with group
Liked: Staff & service
Convenient location, spacious rooms. Interiors and linens could use some updating.
Stayed 1 night in Sep 2024

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a noght
A bed. Nothing special. Not far from transportation.
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Sep 2024

4/10 Poor

Bader

Disliked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

8/10 Good

Ahmad Farouk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfy, and cleaned daily. Location of the hotel is just walking distance from shopping areas and close also to bus stops for further destinations.
Stayed 4 nights in Jul 2024

6/10 Okay

Katie

Travelled with partner, Travelled with group
Disliked: Cleanliness
The bathroom wasn’t very clean and smelled like mold. Housekeeping wouldn’t come until very late in the day. I checked out a few days ago and they still haven’t charged me and the staff isn’t very helpful trying to figure out why. The location was nice and the room was big.
Stayed 7 nights in Aug 2024

4/10 Poor

Linda

Travelled with family
Some of the rooms were smelly, had leaks. It was very noisy- construction. And I had a piece of jewelry stolen from my suitcase.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Edd

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Catherine

Stayed 1 night in Jul 2024

8/10 Good

Lucy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Owners are spot on but the room needs attention
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Isobel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location
Amazing customer service, couldn’t fault it. The person on reception was so welcoming, personable and helpful as was the person in the breakfast bar. There were areas of our room that could have done with a small amount of paint to freshen it up and there was a strange drain smell occasionally in the bathroom however the room and bathroom were clean and the bed was comfy. They also had a beautiful lounge room which we used after coming back from a gig in Hyde Park. The location is perfect for Hyde Park, Oxford Street and walkable from London Paddington (20 minutes). All in all an enjoyable stay. Would stay again just for the location and customer service.
Stayed 1 night in Jul 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lorene

Stayed 5 nights in Jun 2024

6/10 Okay

Karen

Stayed 1 night in Jul 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood pub and breakfast place around the corner
Stayed 3 nights in Jun 2024

10/10 Excellent

william, Grimsby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and extremely friendly and helpful staff.
Stayed 3 nights in Jun 2024

8/10 Good

Michael-Ann

Stayed 6 nights in May 2024

8/10 Good

Brenda, Bridgeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sumner didn’t make a great first impression - the reception area is cramped. And there were a couple problems in our room (the only outlet in the bathroom didn’t work, the WiFi was a bit sporadic, and the shower hose leaked). But the bed was soooo comfortable, the water pressure and temperature were great, the breakfast was fantastic (so many choices, hot and cold, and attentive service), and the location was perfect, very close to several things we wanted to do or see in London, and very close to public transportation of all sorts. Overall we give it a 9!
Stayed 5 nights in May 2024

6/10 Okay

DIANNE

Travelled with partner
Liked: Cleanliness, staff & service
Staff were excellent & very obliging. The stairs were a real problem - they had a lift but you then had to carry your luggage up or down stairs to get to your room, which made it very difficult. Very squeaky floors throughout building
Stayed 6 nights in May 2024

6/10 Okay

Mark

Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy walk to many amenities. Nice and spacious.
Stayed 3 nights in May 2024