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Thistle London Heathrow Terminal 5

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Lobby lounge
Terrace/patio
Lobby lounge
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Stockley Park
    8 min drive
  • Thyme
    3 min walk
  • Station A Station
    6 min drive
  • London (LHR-Heathrow)
    12 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sofitel London Heathrow

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3940)
The price is CHF 187
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Sofitel London Heathrow

About this property

Thistle London Heathrow Terminal 5

Hotel with a conference centre, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Stockley Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Aviator Sports Bar – This bar specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 783 out of 2148 reviews" "
Rating 8 - Good. 774 out of 2148 reviews" "
Rating 6 - Okay. 322 out of 2148 reviews" "
Rating 4 - Poor. 140 out of 2148 reviews" "
Rating 2 - Terrible. 129 out of 2148 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude Staff and Hotel is very dated
Staff very rude Tried calling multiple times before our staff every time they hung up Never responded to emails Hotel security told my 1year old daughter to shut up and be quite Hotel very tired and needs work
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness, room comfort
Perfect as an overnighter
Perfectly utilitarian and suits an overnight stay pre or post flight before next day connecting. Hotel is quite tired but clean and comfortable. No lifts though so depending on room location, with large bags, this can be impractical. Aviator bar/restaurant overlooking the runway is the star of the show watching all the landings and drink selection plus staff are great
Stayed 1 night in Sep 2024

8/10 Good

Jacinth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hash browns!
Room was clean, bed was comfortable. Surprised bins had no liners and towels were changed everyday. I would have been happy to use same towels for my three night stay. Could have done with sanitary bags in bathroom and some biscuits in the room. Kettle wasn’t working and housekeeping dealt with it straightaway! Room service was quick and efficient. Breakfast was nice but would have been nicer with hash browns! Reception staff were polite and helpful at all times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and comfortable. Staff very pleasant and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
Average place, good for an overnight stay
Tired hotel, small room, quite a walk to room with no lift, but friendly reception staff and it does the job fine for an overnight stay. POD a bit pricey (£32 for 2) but it is convenient to not have to worry about bus times etc. We’d stay again, it’s fine!
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Travelled with group
My stay at Thistle London Heathrow Terminal 5 was fine overall. The hotel itself is quite basic, but it gets the job done, especially if you're looking for a convenient spot near Terminal 5. One thing to be aware of is the cost of the pods that transport you to and from the terminal – they charge £8 each way per person, which isn’t always clear upfront. It’s something to keep in mind if you're considering the hotel based on budget, as it can add up. The room was decently comfortable, and the double glazing with secondary glass did a great job of blocking out the noise from the nearby planes. I barely noticed the airport activity, which was a nice surprise. All in all, a convenient option for quick access to Terminal 5, but do factor in the pod charges when booking.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jorida

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Usually stay at the Sofitel T5, decided to try here and transfer with the pods. Quick and friendly check in, good value food in restaurant and easy pod transfer.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel for its proximity to Terminal 5. If we had been informed about transport links we would have taken their monorail and saved ourselves a wait of an hour for the hotels shuttle.
Stayed 1 night in Sep 2024

8/10 Good

Wolfgang, Tauranga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to terminal 5
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Difficult to find in the dark. More info needed re pods
Stayed 1 night in Sep 2024

10/10 Excellent

kirston

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant for airport
Stayed 2 nights in Sep 2024

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
It was fine for just a few hours' sleep before catching an early morning flight from Terminal 5
Stayed 1 night in Sep 2024

8/10 Good

Styliani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay near airport if you have to take another flight, the only negative was that there is no lift and you have to carry your luggage up to the stairs to go to your room.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect place to stay the night before our flight out of Heathrow.
Stayed 1 night in Sep 2024

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Disliked: Property conditions & facilities
No warning of the Pod not running, this was the main reason for booking this hotel...
Stayed 1 night in Sep 2024

10/10 Excellent

Geoff, Great horwood

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for Heathrow Airport
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Thistle terminal 5
Dated scruffy furniture. Net curtain at window would only pull halfway closed No info from trainee at check in. Had to ask about bar and wrong opening hours given. No info about pod back to terminal. Bar staff very friendly. Would not choose to stay again unless no other choice
Stayed 1 night in Sep 2024