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Thistle London Heathrow Terminal 5

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Terrace/patio
Lobby lounge
Lobby lounge
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Free WiFi
  • Air conditioning
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Stockley Park
    8 min drive
  • Brunel University
    10 min drive
  • Royal Holloway, University of London
    12 min drive
  • London (LHR-Heathrow)
    12 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Sofitel London Heathrow
Spa
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4.4 out of 5, Excellent, (3856)
The price is CHF 207
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sofitel London Heathrow

About this property

Thistle London Heathrow Terminal 5

Hotel with a conference centre, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Stockley Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Aviator Sports Bar – This bar specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 757 out of 2100 reviews" "
Rating 8 - Good. 762 out of 2100 reviews" "
Rating 6 - Okay. 318 out of 2100 reviews" "
Rating 4 - Poor. 139 out of 2100 reviews" "
Rating 2 - Terrible. 124 out of 2100 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alison

Travelled with group
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Drab and staff who don’t care
No one on late check in, was shouting until a man smirking came round the corner from the office…. Followed by an equally giggly woman. Barely spoke and told me nothing about the facilities …. You get what you pay for but for the price you’re charging I expected better … rooms are old and dated…. No lift to first floor and no help available with luggage
Stayed 1 night in Aug 2024

8/10 Good

Derren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,well priced hotel. Good bar and restaurant
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sara

Liked: Cleanliness
A quick rest stop after one flight to another. Room clean and just what was needed. Only issue there was no lift and if carrying a heavy suitcase this is very problematic.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
So convenient forbT5 Heathrow. And not as noisy as we had feared. But if you are able get the bus and not a taxi!
Stayed 1 night in Aug 2024

10/10 Excellent

kirston

Liked: Cleanliness, staff & service, property conditions & facilities
Love his hotel. Its comfortable.. very clean... rooms are average, but clean... housekeeping everyday and so friendly.. nothing too much touble.bar/reception staff are so lovely... sedrik is so nice in restaurant as is all the other staff... perfect hotel... perfect staff... x
Stayed 2 nights in Aug 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid option for anyone needing a hotel with good access to Heathrow Terminal 5. The hotel is good and the access to the Heathrow Pod service makes it super convenient.
Stayed 1 night in Aug 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great if you are transiting at terminal 5. After reaching arrivals try to reach the lifts that says pods parking ( no1 seems to know where or that is even staff and information desks ) once you reach the parking u will use the pods ( very convenient ) to take u to the parking lot of the hotel ( IT WAS FREE from and to ). I read people saying it’s 8£ but it staff at hotel told me that it’s free! I ve got a disability and I found it to be a very easy walk! Staff were friendly , the self serve little store got yummy sandwiches and other stuff! The room was comfortable and clean with a great AC and extra towels ! I was told that latest checkout was 11 am and any extra hr costs 10£/ hr so I chose to leave as I had 5 extra hrs to spend at Heathrow! The free breakfast was ok ( the man at the front desk at the restaurant wasn’t friendly ( I would rate the food as average ) but the coffee was terrible ! Check out was super smooth ! I recommend this hotel for a short stay close to T5
Stayed 1 night in Aug 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and great value.
This was a great place to stay overnight for an early T5 departure. Using the Heathrow Pods was easy - check in easy - room clean. All worked out very well. Great value.
Stayed 1 night in Aug 2024

10/10 Excellent

kirston

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff. So easy to park and to travel to Terminal 5 via the pods. Would use again.
Stayed 1 night in Aug 2024

8/10 Good

Andrew, Friendswood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient. Near T5 and the runway! Good for local car hire drop offs. Pods for a price £8 each to T5.
Stayed 1 night in Aug 2024

6/10 Okay

Devon, Toronto

Liked: Cleanliness
Disliked: Property conditions & facilities
It’s a very old building. It was clean and no one was rude, but the staff in general were nice but not friendly. Transportation would have been better if the pods weren’t so expensive. Only used them when I was short on time, otherwise took the bus which was nearby. Next time I wouldn’t stay near the airport even for a short visit. I’d pay the extra to be closer to London.
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for one night stay
Stayed 1 night in Aug 2024

8/10 Good

Nicholas Bernard Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Fine and as we had expected
Stayed 1 night in Aug 2024

4/10 Poor

Sylvia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is not at Heathrow! We booked this hotel because it stated "Terminal 5". We had to spend extra time and money using public transportation to get to the hotel. Over priced for value we received (plus the extra 35 pounds to get there). Unfriendly staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Parmod

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Aug 2024

8/10 Good

Liz

Travelled with family
Liked: Staff & service
Thistle Heathrow Terminal 5 is an excellent choice if you need lodging near the airport. Clean and convenient with nice decor. Reception staff could have been more friendly, but they were professional. The restaurant staff was very attentive, professional, and friendly. Food was excellent in the Aviator restaurant. Several areas were available to relax. Beds were comfortable and extra pillows delivered very promptly. Bath mat was stained quite badly and bathroom needs a bit of maintenance. Overall, a very lovely experience for an overnight before an international flight from Heathrow.
Stayed 1 night in Aug 2024

4/10 Poor

hanna, stockton

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to terminal 5 Room to small
Stayed 1 night in Aug 2024

8/10 Good

RODERICK

Liked: Cleanliness, staff & service
Stayed before and will again. Good value. Convenient and ideal for travelling in and out of LHR.
Stayed 1 night in Aug 2024