Whitechapel Guest House

2.0 star property

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December 2024
January 2025

Photo gallery for Whitechapel Guest House

Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Interior entrance
Free toiletries, hair dryer, towels
Coffee/tea maker, electric kettle

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi

Explore the area

Map
2-12 Cambridge Heath Road, London, England, E1 5QH
  • Brick Lane
    14 min walk
  • Old Spitalfields Market
    17 min walk
  • Liverpool Street
    4 min drive
  • London (LHR-Heathrow)
    74 min drive

Room options

Standard Double Room, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Apartment, 2 Bedrooms, Private Bathroom, Ground Floor

  • 65 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Deluxe Apartment, 3 Bedrooms, Balcony, City View

  • 65 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

City Single Room, Balcony, City View (Shared Bathroom)

  • 1.7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About this property

Whitechapel Guest House

Guesthouse in London, near Tower of London
This smoke-free guesthouse features free WiFi in public areas. Limited housekeeping is available.
Whitechapel Guest House offers 13 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
During your stay at Whitechapel Guest House, you'll be within walking distance of Tower of London. Features include free WiFi in public areas and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Services include luggage storage
  • 14 minutes by foot from Brick Lane and a 4-minute drive from Tower of London
  • Airport shuttle service available for a fee
Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This London guest house is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 200.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk.

Property is also known as

Whitechapel Guest House Guesthouse
Whitechapel Guest House London
Whitechapel House London
Whitechapel Guest House London
Whitechapel Guest House Guesthouse
Whitechapel Guest House Guesthouse London

Whitechapel Guest House Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 10 out of 22 reviews" "
Rating 4 - Poor. 4 out of 22 reviews" "
Rating 2 - Terrible. 5 out of 22 reviews" "

6.0/10

Cleanliness

5.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Joana

Liked: Cleanliness
Disliked: Room comfort
One of the main problem is the bed squeeks too much I had the worst 3 nights sleep ever. You physically can’t move because any smalls move the bed is making really loud squeeks. Than it’s like your looking for the place and you can’t find it easily. When you get there you need to ring a number that shows up on the booking that no one said you needed to ring otherwise you can’t get into the place. No reception. But other than that the place is great if you just need somewhere to stay. You can hear a lot of traffic but most places you go you tend to hear traffic so that is not too bad. The place is in good condition a bit weird not having windows.
Stayed 3 nights in Oct 2018

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and everything you need for a short stay
The room, bathroom and kitchen areas were all clean. The check in process was easy with staff greeting us at the door. Fine for a short stay. The bedroom could do with block out curtains. Close to tube station, supermarket and pubs/restaurants
Stayed 1 night in Jul 2018

6/10 Okay

Lee, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bug bites and dodgy activities.
Arrived to meet a nice gentleman after calling twice to come meet us at the door as there was no signage. Google maps didn't help as one of the registered addresses led us into the middle of a housing estate. More like a hostel than a guest house and only towels were left in one of the two rooms. One member of the party now has a ring of bed bug bites from a blanket that was placed at the bottom of the bed. Only time we have ever experienced this travelling. What can only be described as the contents of someone's house were laying all over one of the hallways. To top it all of, questionable activities of men and women staying in the guest house made it extremely uncomfortable and frightening to stay here. Especially for the women of the group. For example, a few men were coming in for a short periods of time and paying money at the door to a man and the various women leaving shortly after into a car. Really shocked that this place was advertised on Expedia and will make me think twice about using the service again.
Stayed 2 nights in Jul 2018

4/10 Poor

Deborah

Cheap but not cheerful
It needs to be clearer on the advert that its not just a shared bathroom but in an apartment with potentially 4 other people, who are obviously complete strangers! Meaning you are beholden to their habits! I travel loads and have stayed in all sorts of places but this is one experience that I would not like to repeat. Got up early to use the bathroom and it was soaked, a wet towel on a very slippery floor, had to clean it up with a tea towel. I chose not to have a shower! Only an overhead light in my room with the switch in the next room?? No sockets, ropey old bed, one pillow. No bin in room. Very noisy, doors constantly banging. I really did not enjoy being locked in this apartment with these strangers. I did try and say hello to one of the couples the man said hello the woman did not even bother looking up at me...The only good thing was the location. I would not use this place again.
Stayed 1 night in May 2018

6/10 Okay

John

This hotel is ok
The place is what you pay for as you won’t get cheaper.

4/10 Poor

Michael

Disliked: Staff & service, room comfort
Reasonably clean but overpriced
The "guesthouse" is effectively hidden from view and can only be reached by phone, if the "manager" has time to answer your call. Room has no window but is reasonably clean. Better pay a bit more and get a real hotelroom.
Stayed 2 nights in Oct 2017

6/10 Okay

Nilesh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
basic double room
No reception: waited outside for15 minutes for someone to let me in (despite phoning from Whitechapel Tube saying I'm on my way). Hottest day of the year: no window, no air conditioning. Extractor fan only worked with main light on (wierd). Some window banged all night long with the breeze: woke me up at 4:00, again at 5:00, then again at 6:00. Decided it was time to find breakfast uptown. Left.
Stayed 1 night in Jun 2017

6/10 Okay

Wrichik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Convenient, clean, value-for-money
I needed a clean, safe, affordable place with WiFi and this place delivered on all of those points. The location was fairly convenient too - close to a Tube station and with a bunch of restaurants and a few supermarkets nearby. Downsides ? There were a few minor ones. - No mirror in the room - No dustbin - Locking the door from the inside is tricky : the key does not fit properly into the keyhole. - No TV (This was not a problem for me but the ad online mentions a TV) - No toiletries provided (Again, not a problem, but this too is different from the ad online. I did receive a clean towel at the time of checking in, but that was about it.) - The staff (owner?) do not seem professional, but were polite. All in all, pretty basic place but perfectly fine for a brief, no frills stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No toilet paper
I arrived back to my room at 10pm and found that there was no toilet paper - I had to walk up the street and luckily found a public toilet. No facility to ring management as the mobile number did not make sense when I tried to ring it. Pay a bit more and stay somewhere else !

6/10 Okay

Verified traveller

Liked: Cleanliness
Cheap when you need it.
Fit into my budget (very cheap for London). Absolutely fine. An odd height, low window, less than ideal.

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto
La stanza molto carina ma soprattutto pulita,il bagno, anche se condiviso,era abbastanza pulito ben centrato con tutti i mezzi ed un enorme supermercato sotto casa...tutto perfetto grazie mille!
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var ikke et ophold, da de ikke kunne kontaktes og jeg mødte en låst dør. måtte finde et andet hotel.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
non Pulito
Tre giorni, camere e cucina sporche, mobili non fissati al muro di cui uno ci si è ribaltato addosso.. abbiamo fatto presente ma non ci ha chiamato nessuno .. poi in tre giorni non sono rimasto lì ad aspettare che venissero a pulire.. ho una bambina piccola e non mi sono fidato a cucinare in quelle pentole vecchie e usurate e sporche
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour des chambres d'hotes et non un hotel, tout est fait au strict minimum et l'experience n'a ete que tres desagreable au possible. D'autant que le responsable n'a pas pu eviter une musique bien trop forte le samedi soir a partir de 23:30 et ce jusqu'a 02:00 suite l'intervention de la police...
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Gut gelegnes Gästehaus
Wir haben hier zwei Nächte verbracht. Es gibt keine Rezeption, man muss den Vermieter anrufen. Dieser war im Haus, freundlich, hilfsbereit und immer erreichbar. Wir teilten uns eine Wohnung mit eigenem Schlafzimmer mit einem anderen Gast. Mehr Sauberkeit hätte ich mir gewünscht, aber für zwei Tage, nur zum dort schlafen ok.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

City Nah. 30 Min zu Fuss in die City.
Leider keine Rezeption, nur über Telefon erreichbar - nicht ganz so einfach aber freundlich. Stadtteil gewöhnungsbedürftig...trotz City Nähe - eine andere Welt.
Stayed 2 nights in Oct 2017

6/10 Okay

Tanja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

6/10 Okay

catherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Très bon séjour, avec le nécessaires dans un établissement neuf et relativement propre. Et de surcroît, très bien placé pour aller visiter la ville (bus, métro et station de vélo à proximité) Le partage des sanitaires et de la cuisine est quelque chose de convivial et intelligent pour amoindrir les frais de séjour dans des grandes villes devenues très chères comme Londres. A recommander !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlecht zu finden
Betreiber war nicht vor Ort und die Telefonnummer war nicht vergeben. Das Haus war schwer zu finden ebenso mussten wir eine halbe stunde auf den Eigentümer warten bis er zu uns kam und uns den Schlüssel gegeben hatte. War sehr unfreundlich und wir wurden mit einem fremden Mann in ein Apartment gesteckt und mussten mit ihm das Bad teilen. Es war nicht besonders sauber und die Heizung hat nicht funktioniert.